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If the CPS installation wizard does not appear: from the downloaded installation package browse the INSTALL directory and double-click ESSOCPS.msi. |
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If the installation does not starts: from the downloaded installation package browse the DRIVERS directory and double-click BioHitachi_Install.exe. |
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On the wanted Quest ESSO Controller, start Registry Editor. |
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In the HKLM\Software\Enatel\WiseGuard\FrameWork\Directory, add the following value: |
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In silent mode: command line options allow you to specify installation options for each of the installation packages: see 9., "Installing Quest ESSO MSI Packages in Silent Mode". The silent installation can only be used for updating the web server: the MSI does not include the Apache server installation, which is a prerequisite for the Self-Service Password Request and the Quest ESSO API. |
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If you start Quest ESSO Console in hardware protection mode, assign a smart card to this user account using Quest ESSO Console, with the following guidelines (this card will be used by the Quest ESSO Security Services to enable the Self Service Password Request (SSPR) capability): |
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The user must have authenticated at least once on Quest ESSO; so that specific administration rights to manage Self Service Password Request (SSPR) can be delegated to him/her: |
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Check that port 80 is not used. |
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If you have chosen the Hardware protection mode at Quest ESSO primary controller initialization (see 3.3, "Initializing the Primary Controller"), install the driver for your smart card reader. |
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Start the Administration Tools interface, as described in 3.1, "Starting the Administration Tools window". |
If you want to install a standalone Quest ESSO SSPR Web server on a 64-bit environment, where no other Quest ESSO package (client or controller) is installed and will never be installed, you must select the 32-bit installer.
Use the 64-bit installer only if another Quest ESSO 64-bit package is already installed on the computer. |
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If you are installing Self Service Password Request (SSPR) on a workstation where no other Quest ESSO software module is running, click Configure workstation and follow the displayed instructions (for details, see 4.1, "Configuring Workstations"). |
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You can also start the installation wizard by double-clicking TOOLS\APACHE\WGInstaller.exe. |
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In case of update, you can also start the setup wizard by double-clicking ESSOWebServer.msi. For 32-bit environment, run the 32-bit package located in E-SSO\INSTALL. For 64-bit environment, you can either run the 64-bit package located in E‑SSO.X64\INSTALL, or the 32-bit package, depending on your configuration. |
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This Apache web server runs with the Apache mod_ssl module, PHP (used by the Self Service Admin Portal) and the gSOAP module (used by Advanced Login in connected mode). |
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In the Administration Tools window, click Define administrator credentials for Self Service Password Request. |
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If you have chosen the Software protection mode, select Software credentials and fill-in the Software credentials area with the credentials of the dedicated user account allowed to manage SSPR (see Before Starting above). |
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If you have chosen the Hardware protection mode, select Hardware credentials, insert the SSPR smart card previously created in the smart card reader and provide the PIN for the smart card. |
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Declare the users allowed to use the Self Service Password Request (SSPR) capability. For more information, see Advanced Login Self Service Password Request Administrator Guide. |
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