1. Overview
1.1 Quest ESSO Concepts
1.2 Quest ESSO Controllers
1.3 A Multi-Domain Architecture
1.4 General Ergonomic Design
2 Authenticating to Quest ESSO Console and Managing Protection Modes
2.1 Starting/Stopping Quest ESSO Console
3 Searching the Directory Tree
4 Managing Administrators
2.1.1 Starting Quest ESSO Console
2.2 Managing Protection Modes
2.1.1.1 Starting Quest ESSO Console in Hardware Protection Mode
2.1.1.2 Starting Quest ESSO Console in Software Protection Mode
2.1.2 Stopping Quest ESSO Console
4.1 Administration Modes - Presentation
5 Managing Security Profiles
4.1.1 The Classic Administration Mode
4.1.2 The Advanced Administration Mode
4.1.3 Administration Role Inheritance
4.2 Delegating Administration Roles
4.3 Managing Administration Profiles
4.4 Transferring an Administration Role
4.5 Deleting an Administration Role
4.6 Displaying your Administration Role
4.7 Modifying the Parent Administrator
4.8 Adding/Removing Primary Administrators
5.1 Managing Time Slices
6 Managing Directory Objects
5.1.1 Creating/Modifying Time Slices
5.1.2 Configuring Time Slices
5.1.3 Displaying Timeslice Object Event Logs
5.1.4 Renaming Timeslice Objects
5.1.5 Deleting Timeslice Objects
5.2 Managing Password Format Control Policies
5.2.1 Creating/Modifying Password Format Control Policies
5.2.2 Configuring Password Format Control Policy
5.2.3 Displaying Password Format Control Policy Event Logs
5.2.4 Renaming Password Format Control Policies
5.2.5 Deleting Password Format Control Policies
5.3 Managing User Security Profiles
5.3.1 Creating/Modifying User Security Profiles
5.3.2 Configuring User Security Profiles
5.4 Managing Access Point Security Profiles
5.3.2.1 Authentication Tab
5.3.2.2 Security Tab
5.3.2.3 Unlocking Tab (Fast User Switching Feature)
5.3.2.4 Self Service Password Request Tab
5.3.2.5 Biometrics Tab
5.3.2.6 Session Delegation Tab
5.3.2.7 Audit Tab
5.3.2.8 OTP Tab
5.3.3 Displaying User Security Profile Event Logs
5.3.4 Renaming User Security Profiles
5.3.5 Deleting User Security Profiles
5.4.1 Creating/Modifying Access Point Security Profiles
5.4.2 Configuring Access Point Security Profiles
5.5 Managing Application Security Profiles
5.4.2.1 Security Services Tab
5.4.2.2 Advanced Login Tab
5.4.2.3 QESSO SSOWatch Tab
5.4.2.4 Multi-User Desktop Tab
5.4.2.5 Biometrics Tab
5.4.2.6 Self Service Password Request Tab
5.4.2.7 Active RFID Tab
5.4.2.8 Audit Tab
5.4.3 Displaying Access Point Security Profile Event Logs
5.4.4 Renaming Access Point Security Profiles
5.4.5 Deleting Access Point Security Profiles
5.5.1 Managing Password Generation Policies
5.6 Defining Security Profiles Default Values
5.7 Managing User and Access Point Security Profiles Priorities
5.5.1.1 Creating/Modifying Password Generation Policies
5.5.1.2 Configuring the Password Generation Policy
5.5.1.3 Displaying Password Generation Policy Event Logs
5.5.1.4 Renaming Password Generation Policies
5.5.1.5 Deleting Password Generation Policies
5.5.2 Creating/Modifying Application Security Profiles
5.5.3 Configuring Application Security Profiles
5.5.3.1 General Tab
5.5.3.2 Account Tab
5.5.3.3 Authentication Method Tab
5.5.3.4 Delegation Tab
5.5.3.5 IP Address Constraints Tab
5.5.4 Displaying Application Security Profile Event Logs
5.5.5 Renaming Application Security Profiles
5.5.6 Deleting Application Security Profiles
6.1 Managing Applications
7 Importing/Exporting Security Profiles and Directory Objects
8 Managing Smart Cards
6.1.1 Creating an Application
6.2 Managing Users
6.1.1.1 Creating an Application without Using a Template
6.1.1.2 Creating an Application Using Templates
6.1.2 Defining the General Properties of an Application
6.1.3 Creating the Account Properties of an Application
6.1.4 Defining the Single Sign-On Properties of an Application
6.1.5 Defining External Names
6.1.6 Assigning Users to an Application
6.1.7 Sharing the Administration of an Application
6.1.8 Generating/Importing Accounts for an Application
6.1.9 Assigning Access Points to an Application
6.1.10 Displaying Accounts Associated with the Application
6.1.11 Displaying Application Event Logs
6.1.12 Displaying/Modifying Application Information
6.1.13 Renaming Applications
6.1.14 Deleting Applications
6.2.1 Displaying User General Information
6.2.2 Defining User Connection Parameters
6.3 Managing Access Points
6.2.2.1 Suspending or Limiting Temporarily a User Access
6.2.2.2 Displaying User Authentication Information and Administering Roaming Sessions
6.2.2.3 Predefine a New User's Primary Password
6.2.2.4 Managing User SSPR
6.2.2.5 Defining an Audit Identifier
6.2.2.6 Creating a Welcome Message
6.2.3 Assigning a User Security Profile to a User
6.2.4 Declaring a User as an Administrator
6.2.5 Assigning/Forbidding Access Points to a User
6.2.6 Managing User Accounts
6.2.7 Sending SSO Account Passwords to Users
6.2.8 Defining Additional Security Policy Parameters for Groups of Users
6.2.9 Managing User Smart Cards
6.2.11 Displaying and Deleting User Biometric Data
6.2.12 Assigning Applications to a User
6.2.13 Displaying Delegated Sessions
6.2.14 Managing User RFID Tokens
6.2.15 Displaying User Event Logs
6.2.16 Deleting SSO Data of Disabled User Accounts
6.2.17 Adding or Removing a User from a Group
6.3.1 Displaying Access Point General Information
6.3.2 Defining Access Point Configuration Parameters
6.4 Managing Representative Objects
6.3.2.1 Assigning an Access Point Security Profile to an Access Point
6.3.2.2 Managing the Quest ESSO Controller Services
6.3.3 Assigning/Forbidding Users to Access Points
6.3.4 Assigning/Forbidding Applications to Access Points
6.3.5 Adding or Removing an Access Point from a Group
6.3.6 Displaying Access Point Event Logs
6.4.1 Managing Inbound Representative Objects
6.5 Managing Clusters of Access Points
6.4.1.1 Creating/Modifying an Inbound Representative Object
6.4.1.2 Defining the Set of Users to Represent
6.4.1.3 Assigning a User Security Profile to the Inbound Representative Object
6.4.1.4 Selecting the Access Points Available to the Representative
6.4.2 Managing Outbound Representative Objects
6.4.2.1 Creating/Modifying an Outbound Object
6.4.2.2 Defining the Set of Access Points to Represent
6.4.2.3 Selecting the Applications Available to the Representative
6.4.3 Displaying Representative Event Logs
6.4.4 Renaming Representative Objects
6.4.5 Deleting Representative Objects
6.5.1 Creating and Configuring a Cluster of Access Points
6.5.2 Managing Users' Permissions on a Cluster
6.6 Selecting a Domain Controller
6.5.2.1 Authorizing Users to Access Workstations of the Cluster
6.5.2.2 Displaying the Cluster Composition Made by Authorized Users
6.5.3 Displaying Cluster Event Logs
6.5.4 Renaming Clusters
6.5.5 Deleting Clusters
8.1 Assigning Smart Cards to Users
9 Managing SA Server Devices
10 Managing RFID Tokens
8.1.1 Assigning Smart Cards to Many Users
8.1.2 Assigning a Smart Card to a User
8.1.3 Assigning a new Smart Card Allowing a User to Log on a Workstation which is Disconnected from the Directory
8.2 Formatting Smart Cards
8.3 Forcing a new PIN
8.4 Disabling Temporarily Smart Cards
8.4.1 Disabling Temporarily Smart Cards from the Smart Card Panel
8.4.2 Disabling Smart Cards of a User from the Directory Panel
8.5 Unlocking Smart Cards
8.5.1 Unlocking Smart Cards from the Smart Card Panel
8.5.2 Unlocking Smart Cards from the Directory Panel
8.5.3 Defining Contact Information
8.6 Sending Smart Cards to a Blacklist
8.6.1 Sending Smart Cards to a Blacklist from the Smart Card Panel
8.6.2 Sending Smart Cards to a Blacklist from the Directory Panel
8.7 Extending the Validity of a Smart Card
8.8 Allowing Users to Renew their Smart Card Certificates
8.9 Displaying Smart Card Properties
8.10 Displaying the List of Supported Smart Cards
8.11 Managing Smart Card Configuration Profiles
8.11.1 Creating / Modifying Configuration Profiles
8.11.2 Renaming Configuration Profiles
8.11.3 Deleting Configuration Profiles
8.12 Managing Loan Cards
8.13 Managing Smart Cards' Authentication Parameters
8.14 Managing Batches of Smart Cards
10.1 Assigning an RFID Token
10.2 Locking and Unlocking an RFID Token
11 Managing Biometric Enrolment
10.2.1 Locking and Unlocking an RFID Token from the Directory Panel
10.2.2 Locking and Unlocking an RFID Token from the RFID Panel
10.3 Blacklisting and Deleting an RFID Token
10.3.1 Blacklisting and Deleting an RFID Token From the Directory Panel
10.3.2 Blacklisting and Deleting an RFID Token From the RFID Panel
10.4 Modifying the Detection Areas and the Grace Period
10.5 Exporting a List of RFID Tokens
11.1 Defining the Biometric Enrolment Policy
11.2 Defining the Biometric Workstation Parameters
11.3 Managing the User Enrolment
11.4 Displaying and Exporting the Biometric Enrolment Report
13 Enabling the Public Key Authentication Method
13.1 Configuring User and Access Point Security Profiles to Support the PKA Authentication Method
13.2 Activating the PKA Authentication Method and Defining the Set of Authorized Certification Authorities
14 Managing the Emergency Plan
15 Managing Audit Events
13.2.1 Activating the PKA Authentication Method
13.2.2 Configuring the Set of Authorized Certification Authorities
13.3 Configuring the Automatic Update of the Revocation Information
15.1 Displaying Audit Events
15.2 Defining an Audit Population
15.3 Managing and Applying Audit Filters
16 Managing Reports
15.3.1 Creating an Audit Filter
15.3.2 Saving an Audit Filter
15.3.3 Loading an Audit Filter
15.3.4 Applying an Audit Filter
15.4 Interpreting Audit Events
15.4.1 The Audit Main Window
15.4.2 The "Event Details" Window
15.4.3 Detailed Information on Administration Audit Events
15.5 Exporting Audit Events
15.6 Archiving Audit Records
15.7 Retrieving User ID from Audit ID
15.8 Retrieving Event Codes
16.1 Generating Reports
17 Customizing Configuration Files
18 Creating Scripts
Appendix A: Regular Expressions - Basic Syntax
Appendix B: Listing Audit Events and Error Codes
Appendix C: Correspondence Between Profile and Administration Rights
16.1.1 Generating Application Account Reports
16.1.2 Generating User Account Reports
16.1.3 Generating Administrators Report
16.1.4 Generating Analysis and Statistics Reports
16.2 Exporting the Generated Report
13.3.2 Importing an OCSP Responder
In most cases, the URL of a revocation information point of distribution is included in a public key certificate. When importing the public key certificate of a Certification Authority, Quest ESSO Console automatically imports the associated revocation information point of distribution.
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Enter in the URL or filename field the URL of the OCSP responder and select the Import URL as an OCSP responder check box. |
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Once an OCSP responder has been taken into account, you may need to update its public key certificate. For that purpose, select the OCSP responder in the list, click the Certificate button and select the DER-encoded or PEM-encoded file that contains the public key certificate used by the OCSP responder to sign its responses. |
13.3.3 Deleting a CRL Point of Distribution or an OCSP Responder
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The removed CRL or OCSP responder is removed from the Quest ESSO PKA configuration in the domain directory and disappears from the list.
14 Managing the Emergency Plan
The Emergency Plan enables you to allow users to retrieve their password through the Self Service Admin Portal and receive it by email.
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The emergency plan must be allowed by the user security profile: see section 5.3.2.2, "Security Tab". |
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To enable UTF-8 characters, set the following registry key to 1: HKEY_LOCAL_MACHINE\SOFTWARE\Enatel\WiseGuard\FrameWork\ Directory\SendSSODataInUTF8. |
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Click OK. |
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The Emergency Plan has been activated.
15 Managing Audit Events
Audit events are created on users’ workstations and stored locally in audit cache files. Events are then collected (on a regular basis) by a Quest ESSO Controller that provides the Quest ESSO Audit Services. The controller stores the collected audit events in a local audit database.
The Quest ESSO Audit Services servers should then be configured to upload collected events into a consolidation central audit SQL database.
Administrators using Quest ESSO Console retrieve the audit events stored in the central audit database.
All the audit events are registered in a centralized SQL database, managed by the Quest ESSO Controllers.
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The Quest ESSO Controllers enabling the storage of the audit events if the server is disconnected from the SQL database. |
The Quest ESSO Controller compiles all the events associated with user authentication and administration actions in all LDAP domains, and it provides a consistent overview of the history of the accesses to all your applications.
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If the audit cache file is deleted, Quest ESSO sends an audit event to the Quest ESSO Controller. The event indicates the name of the workstation and when the file deletion was detected.
Quest ESSO Audit Servers
The Quest ESSO audit servers:
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