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Identity Manager On Demand - Starling Edition Hosted - Web Portal User Guide

General tips and getting started Managing reports Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Displaying archived requests Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you
Attestation
Managing attestation inquiries directed at you Managing attestations Displaying attestation history My attestation cases Undo attestation case approvals Pending attestations
Compliance Managing risk index functions Responsibilities
Managing task delegations Ownerships My responsibilities
Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing data
Managing departments Managing user accounts Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations Managing system entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Appendix: Attestation conditions and approval policies from attestation procedures

Displaying the status overview of my cost centers

You can display all the changes effecting cost centers for which you are responsible. You can also display how long each change was valid for. Use the status overview to track when changes were made and by whom. This way, you not only see the initial and current status but you also see all the steps in between.

To display the status overview

  1. In the menu bar, click Responsibilities > My Responsibilities.

  2. In the navigation, click Cost centers.

  3. On the Cost Centers page, click the cost center whose status overview you want to display.

  4. In the Edit Cost Center pane, click the History tab.

  5. On the History tab, select Status overview in the menu.

Comparing statuses of my cost centers

You can compare the current status of a cost center that you are responsible for to its status at another time.

To compare statuses

  1. In the menu bar, click Responsibilities > My Responsibilities.

  2. In the navigation, click Cost centers.

  3. On the Cost Centers page, click the cost center whose status you want to compare.

  4. In the Edit Cost Center pane, click the History tab.

  5. On the History tab, select Status comparison in the menu.

  6. In the date field, select the date and time from which you want to start the comparison.

Restoring my deleted cost centers

You can restore deleted cost centers for which you were responsible. For example, a cost center can be deleted if two roles are merged (see Comparing and merging my cost centers).

To restore a deleted cost center

  1. In the menu bar, click Responsibilities > My Responsibilities.

  2. In the navigation, click Cost centers.

  3. On the Cost centers page, click Restore deleted object.

  4. In the Restore Deleted Object pane, click the cost center that you want to restore.

  5. Click Next.

  6. (Optional) In the Verify actions step, verify the actions to run and deselect the check box in front of any actions that should not be run.

  7. Click Next.

Managing my multi-request resources

The One Identity Manager distinguishes between single or multiple requestable products. Single request products are, for example, software, system roles, or Active Directory groups. These products cannot be requested if they have already been be requested for the same time period.

Furthermore, an identity may need several of one type of company resources, for example, consumables like pens or printer paper. You can find company resources such as these mapped in One Identity Manager as Multi-request resource or Multi requestable/unsubscribable resources.

Multi-request resources are automatically unsubscribed after the request is granted approval. The resources are not explicitly assigned to identities.

You can perform a variety of actions on the multi-request resources that you manage and gather information about them.

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