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Identity Manager 8.0 - IT Shop Administration Guide

Setting up an IT Shop Solution
One Identity Manager Users in the IT Shop Putting the IT Shop into Operation Requestable Products Preparing Products for Requesting Assigning and Removing Products Preparing the IT Shop for Multi-factor Authentication Assignment Requests and Delegating Creating IT Shop Requests from Existing User Accounts, Assignments and Role Memberships Adding Groups Automatically to the IT Shop
Approval Processes for IT Shop Requests
Editing Approval Policies Approval Workflows Determining Effective Approval Policies Selecting Responsible Approvers Request Risk Analysis Testing Requests for Rule Compliance Approving Requests from an Approver Automatic Request Approval Obtaining Other Information about Requests by an Approver Appointing Other Approvers Setting up an Approval Step Approvers cannot be Established Automatic Approval on Timeout Abort Request on Timeout Approval through Chief Approval Team Approving Requests with Terms of Use Using Default Approval Processes
Request Sequence Managing an IT Shop
IT Shop Base Data Setting up IT Shop Structures Setting Up a Customer Node Deleting IT Shop Structures Templates for Automatically Filling the IT Shop Creating Custom Mail Templates for Notifications request templates
Default Solution for Requesting System Entitlements Error Handling Appendix: Configuration Parameters for the IT Shop Appendix: Request Statuses Appendix: Example of Request Results

General Master Data for an Assignment Resource

General Master Data for an Assignment Resource

Enter the following master data for an assignment resource.

Table 26: Master Data for an Assignment Resource
Property Description

Assignment resource

Name for the assignment resource.

Resource type

Resource type for grouping assignment resources.

For more detailed information, see the .One Identity Manager Identity Management Base Module Administration Guide

Service item

Service item through which you can request the assignment resource in the IT Shop. Assign an existing service item or add a new one.

For more information, see Entering Service Items.

Risk index

Value for evaluating the risk of assignment resource assignments to employees. Enter a value between 0 and 1. This property is only visible when the configuration parameter QER\CalculateRiskIndex is set.

For more detailed information, see the .One Identity Manager Risk Assessment Administration Guide

IT Shop

Specifies whether the assignment resource can be requested through the IT Shop. The assignment resource can be ordered by an employee over the Web Portal and distributed using a defined approval process.

This option cannot be disabled.

Only for use in IT Shop

Specifies whether the assignment resource can only be requested through the IT Shop. The can be ordered by an employee over the Web Portal and distributed using a defined approval process. This means, the assignment resource cannot be directly assigned to roles outside the IT Shop.

This option cannot be disabled.

Requested assignments remain intact.

If this option is set, requested role assignments are converted into direct assignments if the request recipient is removed from the customer node of the associate shops.

The option can only be edited as long as there is a request has not been assigned with this assignment resource.

For more information, see Removing a Customer from a Shop.

Description Spare text box for additional explanation.

Spare fields no. 01.....spare field no. 10

Additional company specific information. Use the Designer to customize display names, formats and templates for the input fields.

Default Assignment Resources

Default Assignment Resources

One Identity Manager provides standard products for assignment requests and delegation. To do this, assignment resource are provided by default. These are assigned as standard products in the shop "Identity & Access Lifecycle".

To edit default assignment resources

  • Select the category Entitlements | Assignment resource for IT Shop | Predefined.

Additional Tasks for Managing Assignment Resources

After you have entered the master data, you can apply different tasks to it. The task view contains different forms with which you can run the following tasks.

Assignment Resource Overview

Assignment Resource Overview

Use this task to obtain an overview of the most important information about an assignment resource. For this you need to take into account the affiliation of the assignment resource to IT Shop structures.

To obtain an overview of a service item

  1. Select the category Entitlements | Assignment resource for IT Shop.
  2. Select the assignment resource in the result list.
  3. Select Assignment resource overview in the task view.
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