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Identity Manager 8.0 - IT Shop Administration Guide

Setting up an IT Shop Solution
One Identity Manager Users in the IT Shop Putting the IT Shop into Operation Requestable Products Preparing Products for Requesting Assigning and Removing Products Preparing the IT Shop for Multi-factor Authentication Assignment Requests and Delegating Creating IT Shop Requests from Existing User Accounts, Assignments and Role Memberships Adding Groups Automatically to the IT Shop
Approval Processes for IT Shop Requests
Editing Approval Policies Approval Workflows Determining Effective Approval Policies Selecting Responsible Approvers Request Risk Analysis Testing Requests for Rule Compliance Approving Requests from an Approver Automatic Request Approval Obtaining Other Information about Requests by an Approver Appointing Other Approvers Setting up an Approval Step Approvers cannot be Established Automatic Approval on Timeout Abort Request on Timeout Approval through Chief Approval Team Approving Requests with Terms of Use Using Default Approval Processes
Request Sequence Managing an IT Shop
IT Shop Base Data Setting up IT Shop Structures Setting Up a Customer Node Deleting IT Shop Structures Templates for Automatically Filling the IT Shop Creating Custom Mail Templates for Notifications request templates
Default Solution for Requesting System Entitlements Error Handling Appendix: Configuration Parameters for the IT Shop Appendix: Request Statuses Appendix: Example of Request Results

Deleting Customer Nodes

Deleting Customer Nodes

To delete a customer node

  1. Select the category IT Shop | IT Shop | <shop> or IT Shop | IT Shop | <shopping center> | <shop>.
  2. Select the customer node in the result list.
  3. Remove all assigned employees. If the customer node was filled using a dynamic role, delete the dynamic role first.

    For more information, see Additional Tasks for Customer Nodes.

  4. Click in the result list toolbar.

  5. Confirm the security prompt with Yes.

Deleting Shelves

Deleting Shelves

If a shelf is going to be completely dissolved, you need to remove all the product assignments from the shelf first.

To delete a shelf

  1. Select the category IT Shop | IT Shop | <shop> or IT Shop | IT Shop | <shopping center> | <shop>.
  2. Select the shelf in the result list.
  3. Remove all product assignments to the shelf.

    The next time the DBQueue Processor runs, all pending requests for the products are closed and approved requests are canceled. For more information, see Removing a Product.Then you can delete the shelf.

  4. Click in the result list toolbar.

  5. Confirm the security prompt with Yes.

To delete a shelf that resulted from a special shelf template

  1. Cancel approved requests from this shelf.
  2. Cancel pending request.
  3. Remove shelf template assignments to the shop.

    For more information, see Assigning Shelf Templates to Shops and Shopping Center Templates.

NOTE: Shelves that have been created from a global shelf template or a shopping center template cannot be deleted.

Deleting Shops

Deleting Shops

If you want to delete a shop, delete the customer node and existing shelves beforehand.

To delete a shop

  1. Select the category IT Shop | IT Shop or IT Shop | IT Shop | <shopping center>.
  2. Select the shop in the result list.
  3. Delete the customer node.

    For more information, see Deleting Customer Nodes.

  4. Delete all shelves.

    For more information, see Deleting Shelves.

  5. Click in the result list toolbar.

  6. Confirm the security prompt with Yes.

Deleting Shopping Centers

Deleting Shopping Centers

If you want to delete a shopping center, delete all shops beforehand.

To delete a shopping center

  1. Select the category IT Shop | IT Shop.
  2. Select the shopping center template in the result list.
  3. Delete all shops.

    For more information, see Deleting Shops.

  4. Click in the result list toolbar.

  5. Confirm the security prompt with Yes.
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