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Identity Manager 8.1 - Attestation Administration Guide

Attestation and recertification
One Identity Manager users for attestation Attestation base data Attestation policies Creating custom mail templates for notifications
Approval processes for attestation cases
Approval policies Approval workflows Selecting attestors Setting up multi-factor authentication for attestation Prevent attestation by employee awaiting attestation Managing attestation cases
Attestation sequence Default attestation and withdrawal of entitlements User attestation and recertification Mitigating controls Appendix: Configuration parameters for attestation

Additional tasks for attestation cases

Once you have started attestation for an attestation policy, you can monitor the attestation case in One Identity Manager. The task view contains different forms with which you can run the following tasks.

Attestation case overview

The overview form supplies you with the most important information about an attestation case. Here you can see the time by which an attestation case will be processed, depending on the processing time. One Identity Manager does not stipulate which actions are carried out if processing times out. Define your own custom actions or evaluations to deal with this situation.

To obtain an overview of an attestation case

  1. In Manager, select the category Attestation | Attestation runs | <attestation policy> | Attestation runs | <year> | <month> | <day>.

  2. Select Pending attestations or Completed attestations.

  3. Select an attestation case from the result list.

  4. Select Attestation case overview.

Approval sequence

You obtain the current status of the approval process for pending attestation cases. The approval sequence is shown as soon as the DBQueue Processor has determined the attestors for the first approval step. in the approval workflow, you can view the approval sequence, the results of each approval step, and the attestors found. If the approval procedure could not find an attestor, the attestation case is canceled by the system.

To display the approval sequence of a pending attestation case

  1. In Manager, select Attestation | Attestation runs | <attestation policy> | Attestation runs | <year> | <month> | <day> | Pending attestations.

  2. Select an attestation case from the result list.

  3. Select Approval sequence.

Each approval level of an approval workflow is represented by a special control. The attestors responsible for a particular approval step are shown in a tooltip. Pending attestation questions are also shown in tooltips. These elements are colored. The color code reflects the current status of the approval level.

Table 32: Meaning of the colors in an approval sequence (in order of decreasing importance)

Color

Meaning

Blue

This approval level is currently being processed.

Green

This approval level has been granted approval.

Red

This approval level has been denied approval.

Yellow

This approval level has been deferred due to a question.

Gray

This approval level has not (yet) been reached.

Attestation history

The attestation history displays each step of an attestation case. Here you can follow all the approvals in the approval process in a chronological sequence. The attestation history is displayed for pending and closed attestations.

To display an attestation case in the attestation history

  1. In Manager, select the category Attestation | Attestation runs | <attestation policy> | Attestation runs | <year> | <month> | <day>.

  2. Select Pending attestations or Completed attestations.

  3. Select an attestation case from the result list.

  4. Select the Attestation history report.

These elements are colored. The color code reflects the status of the approval steps.

Table 33: Meaning of colors in the attestation history

Color

Meaning

Yellow

Attestation case set up.

Green

Attestor has approved.

Red

Attestor has denied.

Attestation has been escalated.

Approver has recalled the approval decision

Gray

Attestation has been aborted.

Case has been assigned to an extra attestor.

Additional attestor has withdrawn approval decision.

Approval has been delegated

New attestor has withdrawn the delegation.

Orange

Attestor has a question.

The query has been answered

Query was aborted due to change of approver

Blue

Approver has rerouted approval

The attestation step has been reset automatically.

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