Chat now with support
Chat with Support

Identity Manager 8.1 - Attestation Administration Guide

Attestation and recertification
One Identity Manager users for attestation Attestation base data Attestation policies Creating custom mail templates for notifications
Approval processes for attestation cases
Approval policies Approval workflows Selecting attestors Setting up multi-factor authentication for attestation Prevent attestation by employee awaiting attestation Managing attestation cases
Attestation sequence Default attestation and withdrawal of entitlements User attestation and recertification Mitigating controls Appendix: Configuration parameters for attestation

Adding new employees in One Identity Manager

You can also attest new users if employees are added with the Manager. Specify the required behavior with the configuration parameter QER | Attestation | UserApproval | InitialApprovalState. This configuration parameter has the default value 0. This gives each new employee the certification status Certified. Automatic attestation is not carried out.

This allows new users to be attested through the assigned manager.

  • In Designer, enable the QER | Attestation | UserApproval | InitialApprovalState configuration parameter and set the value to 1.

    All employees added to the database from this point on are given the certification status New. This means automatic attestation of these employees is carried out.

Attestation sequence:

  1. Enter the master data of the new user in Manager in Employees | Employees and assign a manager.

    The certification status corresponds to the value of the configuration parameter QER | Attestation | UserApproval | InitialApprovalState. If the configuration parameter has the value 1, certification status is set to New.

    The employee is enabled by default and can log in immediately to One Identity Manager.

    • If new users are not permitted to log in to One Identity Manager for the first time until their master data has been attested, run the Deactivate employee permanently task.

  2. Once the employee master data has been saved, attestation starts.

    Attestation policy used: New user certification

  3. Attestors are found.

    Effective approval policy: Certification of users

The attestation takes place as described below. Employee administrators and managers use the Web Portal for attestation. For more detailed information, see the One Identity Manager Web Portal User Guide.

Figure 5: Approval Workflow "Certification of Users" Adding in Manager

  1. One Identity Manager checks whether you have assigned a manager to the employee.

    1. If you have assigned a manager to the employee, the case is immediately passed on to them for approval.

    2. If you have not assigned a manager to the employee, the case is assigned to the employee administrators for approval.

  2. An employee administrator checks your master data and also assigns a manager to you.

    1. The employee administrator assigns a manager and approves attestation. The attestation case is assigned to the manager for approval.

    2. If the employee administrator does not assign a manager and approves attestation, the attestation case is closed. Your employee properties are updated in the database.

      Table 54: Properties of an employee with approved attestation

      Property

      Value

      Explanation

      Certification status

      Certified

       

      Permanently disabled

      Disabled

       

      No inheritance

      Disabled

      Company resources are inherited.

    3. If an employee administrator denies attestation approval, the attestation case is closed. Your employee properties are updated in the database.

      Table 55: Properties of an employee with rejected attestation

      Property

      Value

      Explanation

      Certification status

      Denied

       

      Permanently disabled

      enabled

       

      No inheritance

      enabled

      Company resources are not inherited.

      User accounts are not created automatically.

  3. The manager can deny attestation approval if they are not the manager in charge of the employee.

    1. The manager can assign another person as manager. The attestation case is immediately assigned to this manager.

    2. If the manager does not know who is your manager, approval is returned to the employee administrators. These can either:

      • assign another manager (5 a)

      • not assign a new manager and approve attestation (5 b), or

      • reject the attestation (5 c).

  4. If the manager approves attestation, the attestation case is closed. Your employee properties are updated in the database.

    Table 56: Properties of an employee with approved attestation

    Property

    Value

    Explanation

    Certification status

    Certified

     

    Permanently disabled

    Disabled

     

    No inheritance

    Disabled

    Company resources are inherited.

NOTE: Only employee administrators can ultimately deny attestation approval. If a manager denies attestation, the case is returned to the employee administrators for approval in any case.

Importing new employee master data

You can request attestation of new employees if the master data is imported from other systems into the One Identity Manager database. To ensure that new employees are automatically attested, you must set the employee’s certification status to New (Person.ApprovalState = '1'). There are two possible ways to do this:

  1. The configuration parameter QER | Attestation | UserApproval | InitialApprovalState is evaluated for certification status. If the configuration parameter has the value 1, certification status is set to New.

    Prerequisite: The import does not alter the Person.ApprovalState property.

    Note: The configuration parameter QER | Attestation | UserApproval | InitialApprovalStatehas the value 0 by default. This gives each new employee the certification status Certified. Automatic attestation is not carried out.

    If you want to attest new employees immediately, change the value of the configuration parameter to 1.

  2. The import sets the property Person.ApprovalState explicitly.

    • The import sets ApprovalState='1' (New).

      Employees are automatically attested by their manager.

    • The import sets ApprovalState=’0' (Certified).

      Imported employee master data has already been authorized. It should not be attested again.

    • The import sets ApprovalState=’3' (Denied).

      The employee is permanently disabled and is not attested.

Attestation of new users is triggered when:

  • the configuration parameter QER | Attestation | UserApproval is enabled

  • new employee master data was imported into the One Identity Manager database

  • the certification status for new employees is set to New

  • No Import data source is stored with the employee.

The attestation takes place as described in the section Adding new employees in One Identity Manager, step 4 to step 7. The New user certification attestation policy is run.

Scheduled attestations

Users are also attested when the certification status for an employee is set to New at a later date (manually or through import). The schedule Daily is assigned to the New user certification attestation policy for this purpose. Attestation of new users is started when the time set in the schedule is reached. This process determines all employees with the certification status New and for whom no attestation cases are pending.

You can assign a custom schedule to the attestation policy if required.

Detailed information about this topic

Limiting attestation objects for certification

IMPORTANT: In order to customize the default New user certification attestation policy, you must make changes to One Identity Manager objects. Always use a custom copy of the respective object to make changes.

It may be necessary to limit attestation of new users to a certain group of employees, for example, if only employees in a specific departments should be attested. To do this, you can extend the condition attached to the attestation policy. Create a custom attestation policy for this.

The following objects must be changed so that attestation of new users can be carried out with this attestation policy. Always create a copy of the respective object to do this.

  • Attestation policy New user certification
  • Process VI_Attestation_Person_new_AttestationCase_for_Certification
  • Process VI_Attestation_AttestationCase_Person_Approval_Granted
  • Process VI_Attestation_AttestationCase_Person_Approval_Dismissed

IMPORTANT: In order for attestation to run correctly in the Web Portal, the default Certification of users attestation procedure and the default Certification of users approval policy must be assigned to the attestation policy.

The default attestation procedure, the default approval policy, and the default Certification of users approval workflow must not be changed.

To customize default attestation of new users

  1. Copy the Certification of users attestation policy and customize it.

    Table 57: Attestation policy properties

    Property

    Value

    Attestation procedure

    Certification of users

    Approval policies

    Certification of users

    Editing conditions

    The default condition must be copied without modification so that the correct attestation object is selected.

    You can customize the condition to suit your requirements.

  2. In Designer, create a copy of the VI_Attestation_Person_new_AttestationCase_for_Certification process from the Person base object and customize the copy.

    Table 58: Process properties with changes

    Process step

    Parameter

    Change

    Create attestation instance

    WhereClause

    Replace the UID of the New user certification attestation policy with the UID of the new attestation policy.

  3. In the Designer, copy the process VI_Attestation_AttestationCase_Person_Approval_Granted process of the AttestationCase base object and customize the copy.

    Table 59: Process properties with changes

    Process property

    Change

    Pre-script for generating

    Replace the UID of the New user certification attestation policy with the UID of the new attestation policy.

    Generating condition

  4. In Designer, copy the VI_Attestation_AttestationCase_Person_Approval_Dismissed process of the AttestationCase base object and customize the copy.

    Table 60: Process properties with changes

    Process property

    Change

    Pre-script for generating

    Replace the UID of the New user certification attestation policy with the UID of the new attestation policy.

    Generating condition

For detailed information about editing processes, see the One Identity Manager Configuration Guide.

Detailed information about this topic
Related Documents

The document was helpful.

Select Rating

I easily found the information I needed.

Select Rating