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Identity Manager 8.1 - Installation Guide

About this Guide One Identity Manager overview Installation prerequisites Installing One Identity Manager Installing and configuring the One Identity Manager Service Automatic updating of One Identity Manager Updating One Identity Manager Installing and updating an application server Installing the API Server Installing, configuring and maintaining the Web Portal Installing and updating the Manager web application Logging in to One Identity Manager tools Error handling Appendix: Creating a One Identity Manager database for a test or development environment from a database backup Appendix: Extended configuration of the Manager web application Appendix: Machine roles and installation packages Appendix: Settings for a new SQL Server database

Displaying the application server status

You can access the application server from a browser.

Use the appropriate URL for this:

http://<server name>/<application name>

https://<server>/<application name>

TIP: You can open the web server's status display in Job Queue Info. In Job Queue Info, select View | Server state in the menu and, on the Web servers tab, open the web server status display from the Open in browser context menu.

You will see different status information. Status information for the application server are displayed as performance indicators.

In addition, API documentation is available here.

Updating an application server


  • We recommend that you perform the automatic update only in specific maintenance windows, in which the application cannot be accessed by users and the application can be manually restarted with no risk.
  • The following permissions are required for automatic updating:
    • The user account for updating requires write permissions for the application directory.
    • The user account for updating requires the local security policy Log on as a batch job.
    • The user account running the application pool requires the local security policies Replace a process level token and Adjust memory quotas for a process.

Configure automatic updating in the application server's web.config. You can adjust the behavior with the following statements:


<!-- <add key="off" value="true" /> -->

<add key="checkinterval" value="00:05:00"/>

<add key="inactivitytime" value="00:00:10"/>


The application is updated automatically. To run an update, first load the files to be updated into the One Identity Manager database. The necessary files are loaded into the database and updated when a hotfix, a service pack or a full version update One Identity Manager is run.

The test is executed when the application starts and then at 5 minute intervals. New files are loaded from the database as they are identified. The files cannot be updated while the application is running. The update waits until the application is restarted.

The application is restarted automatically by the web server when it has been idle for a defined length of time. However, this may take some time or be hindered by continuous user requests.

To start the update manually

  1. Open the status page for the application server in the browser.
  2. In the menu for the currently logged on user, click Update immediately.
Related Topics

Updating the search index on the application server

The searched index is updates when changes are made to a table with indexed columns, to referenced tables or translations.

Use the configuration parameter Common | Indexing | BatchSize to define the maximum number of objects that can be indexed in a single indexing run. The default value is 50000.

The configuration parameter Common | Indexing | Interval contains the interval between two indexing runs. The default value is 120 seconds. Once this time interval has elapsed, a new indexing run is started.

You can also update the search index manually.

To manually update the search index on the application server:

  1. Open the status page for the application server in the browser.
  2. In the menu for the currently logged on user, click Update Index.
  3. Choose whether you want to update all indexes, or only some indexes.
Related Topics

Uninstalling an application server

To uninstall a web application

  1. Launch autorun.exe from the root directory of the One Identity Manager installation medium.

  2. On the start page o the installation wizard:

    1. Select the Installation tab.

    2. Select Web-based components and click Install.

      Starts the Web Installer.

  3. On the Web Installer start page, click Uninstall a One Identity Manager web application and click Next.

  4. The Uninstall a One Identity Manager web application page displays all installed web applications.

    1. Select the web application you want to remove by double-clicking it.

      The icon is displayed in front of the application.

    2. In the Authentication method area, select an authentication method and enter the corresponding login data.

    3. To start uninstalling the web application(s), click Next.

    1. Confirm the security prompt with Yes.

  5. The uninstall progress is displayed on the Setup is running page.

  6. Once installation is complete, click Next.

  7. On the Wizard complete page, click Finish.

  8. Close the autorun program.

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