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Quest has tools and processes in place to identify, protect, detect, and remediate vulnerabilities and incidents when they occur, including external security partners. As part of our standard security operations, Quest does not use CrowdStrike in any of our operations. We are reviewing our third parties, and so far, there is minimal affect. It is Quest's policy not to provide further technical details unless they directly impact customer data.

Identity Manager 9.1 - Web Designer Web Portal User Guide

General tips and getting started Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals Request inquiries Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases Sending attestation reminders My attestation cases Pending attestations Displaying attestation history Attestation inquiries Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Delegating tasks Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Applications Calls Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (Menu description) My requests (Menu description) Profile (Menu description) Help (Menu description) Request (Menu description) Attestation (Menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Employees (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (Menu description) Responsibilities (Menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Calls (Menu description)

Business role overview page (page description)

To open a business role's overview page go to Responsibilities > My Responsibilities > Business Roles and click a business role.

On the business role's overview page, you can perform various actions on the business role you selected beforehand.

To do this, click on one of the tiles:

Table 315: Tiles

Tile

Description

Overview

Opens the Overview - Business role page (see Overview – Business role (page description)).

Here you can see all the relevant information about departments summarized in an overview. (see Displaying my business roles' overviews). For more information, click on the links inside one of the shapes.

Main data

Opens the Main data - Business role page (see Main data – Business role (page description)).

Here you can see and edit the business role's main data (see Displaying and editing my business roles' main data).

Memberships

Opens the Memberships - Business role page (see Memberships – Business role (page description)).

You select the following actions:

Permissions

Opens the Entitlements – Business role page (see Entitlements – Business role (page description)).

You select the following actions:

Compliance

Opens the Compliance – Business role page (see Compliance – Business role (page description)).

Here you can see rule violations that were caused by this business role (see Displaying my business roles' rule violations).

Attestation

Opens the Attestation – Business role page (see Attestation – Business role (page description)).

You select the following actions:

Risk

Opens the Risk – Business role page (see Risk – Business role (page description)).

Here you can see the business role's risk index (see Displaying my business roles' risk indexes). For more information about risk assessment, see the Risk assessment.

History

Opens the History – Business role page (see History – Business role (page description)).

Here you can see all the changes made to the business role and reset the business role to a historical state (see My business roles' history).

Usage

Opens the Usage – Business role page (see Usage – Business role (page description)).

Here you can see which roles and organizations belong to members of the business role (see Displaying role memberships of my business roles' members).

Compliance reports

Opens the Compliance report – Business role page (see Compliance reports – Business role (page description)).

You select the following actions:

Split

You can copy or move memberships and entitlements from the business role to a new role (department, business role, cost center, location) (see Copying/splitting my business roles).

Compare and merge

You can copy or move properties of the business role to another role (department, business role, cost center, location) for which you are responsible, compare them and then select the properties you require and merge them (see Comparing and merging my business roles).

Redo

Here you can restore a deleted business role that was under this business role (see Restoring deleted my business roles).

Overview – Business role (page description)

To open the Overview – Business role page go to Responsibilities > My Responsibilities > Business Roles > select business role > Overview.

On the Overview - Business role page, you can see all the information relevant to the business role summarized in an overview (see Displaying my business roles' overviews).

This information is displayed as shapes. For more information, click on the links inside one of the shapes.

Main data – Business role (page description)

To open the Main data – Business role page go to Responsibilities > My Responsibilities > Business Roles > select business role > Main data.

On the Main data - Business role page, you can show and edit the business role's main data (see Displaying and editing my business roles' main data).

The following tables give you an overview of the different functions and content on the Main data – Business role page.

Table 316: Controls

Control

Description

Save

Use this button to save the changes to the main data.

You can change the following main data.

Table 317: Business role main data

Property

Description

Business role

Enter a full, descriptive name for the business role.

Short name

Enter a short name for the business role.

Internal name

Enter a company internal name for the business role.

Description

Enter a description for the business role.

Role class

When you create the business role: Select the role class of the business role.

To differentiate between different business roles, define company specific role classes. Role classes are used to specify which company resource assignments are possible through roles in a role class.

Parent business role

Click Assign/Change and select a business role to be the parent business role for organizing the business role hierarchically. If you want the business role at the root of a business role hierarchy, leave the field empty.

Role type

Select the role type of the business role.

Role types are mainly used to regulate approval policy inheritance.

Role approver

Click Assign/Change and select an application role. Members of the selected application role can approve requests for members of the business role.

Role approver (IT)

Click Assign/Change and select an application role. Members of the selected application role can approve requests for members of the business role.

Manager

Click Assign/Change and select the manager responsible for the business role.

2nd Manager

Click Assign/Change and select an identity to act as a deputy to the business role's manager.

Employees do not inherit

Select this check box if you want to temporarily prevent identities from inheriting this business role.

Comment

Enter a comment for the business role.

Memberships – Business role (page description)

To open the Memberships – Business role page go to Responsibilities > My Responsibilities > Business Roles > select business role > Memberships.

On the Memberships - Business role page, you can:

The following tables give you an overview of the different functions and content on the Memberships – Business role page.

Table 318: Controls

Control

Description

Request memberships

Use this button to request the business role for identities (see Assigning identities to my business roles).

Deleting memberships

Use this button to delete the resource's assignment for selected identities (see Removing identities from my business roles).

Select the check box in front of the identities whose membership in the system entitlement you want to delete and click this button.

Table 319: Columns

Column

Description

Identity

Shows you the name of the identity to which the business role is assigned.

Origin

Shows you whether the business role was assigned to the identity directly or indirectly.

TIP: For each identity, you can see more useful information in the details pane. To do this, click the appropriate instance in the list. If the identity did not receive the membership through a direct assignment (for example, through an assignment request or delegation), the Request tab provides more information:

  • Information: Displays general information about a request. The information displayed varies and is dependent on the service category from which the request was triggered.

  • Workflow: Displays the life cycle chronologically as from the time of request.

  • Compliance: Displays possible rule violations for this request.

  • Entitlements: Show which entitlement are assigned to the role (if a role was requested).

TIP: You can show less data by using the column filters. For more information, see Filtering.

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