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Identity Manager 9.1 - Web Designer Web Portal User Guide

General tips and getting started Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals Request inquiries Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases Sending attestation reminders My attestation cases Pending attestations Displaying attestation history Attestation inquiries Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Delegating tasks Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Applications Calls Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (Menu description) My requests (Menu description) Profile (Menu description) Help (Menu description) Request (Menu description) Attestation (Menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Employees (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (Menu description) Responsibilities (Menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Calls (Menu description)

Attestations – Device (page description)

To open the Attestation – Device page go to Responsibilities > My Responsibilities > Devices > select device > Attestation.

On the Attestation - Device page, you can:

The following tables give you an overview of the various features and content on the Attestations - Device page.

Table 487: Controls

Control

Description

View approvers for pending cases

Use this button to display all identities that still have to make approval decisions about attestation cases (see Displaying attestors of my devices' pending attestation cases). Then you can send reminder emails to these identities (see Sending reminders about my devices' pending attestation cases).

Send reminder

You can use this button to send reminder mails to all identities that still have attestation cases to approve on the current tab (see Sending reminders about my devices' pending attestation cases).

Approve

Opens the Pending Attestations – Device page (see Pending attestations: Device (page description)).

Use this button to make approval decisions about attestation cases pending for the device (see Approving and denying my devices' attestation cases).

Table 488: Controls in the attestation case's details pane

Control

Description

Actions > Send a reminder mail

Use this action to display all identities that can make approval decisions about the attestation case (see Displaying attestors of my devices' pending attestation cases). Then you can send reminder emails to these identities (see Sending reminders about my devices' pending attestation cases).

Show details

You can use this button to display details about all the objects that are included in this attestation case (see Displaying my devices' attestation cases).

Table 489: Columns

Column

Description

Display name

Shows the name of the object included in the attestation case.

Attestation policy

Shows the name of the attestation policy in use.

State

Shows the current status of the attestation case.

The following status' are possible:

  • Pending: The attestation case is not closed yet and must still be approved.

  • Approved: The attestation case was approved. In the details pane, on the Workflow tab, you can see why the attestation case was granted approval.

  • Denied: The attestation case was denied. In the details pane, on the Workflow tab, you can see why the attestation case was denied approval.

New

Shows whether the attestation case is new. New cases have not been granted approval yet but might have been denied approval before.

Due date

Shows by when the attestation case must be completed.

Risk index

Show the attestation case's risk index.

TIP: You can show less data by using the column filters. For more information, see Filtering.

Delegating tasks (page description)

To open the Delegation page go to Responsibilities > Delegation.

On the Delegation page you can perform various actions regarding the delegation of role memberships and responsibilities.

To do this, click on one of the tiles:

Table 490: Tiles

Tiles

Description

Delegation

You select the following actions:

Delegation history

Here you can display past delegations you have been involved in (see Displaying delegation history).

Delegation (page description)

To open the Delegation page go to Responsibilities > Delegation > Delegation.

Delegations are responsibilities that you have assigned to other identities or that have been delegated to you.

On the Delegation page, you can:

The following tables give you an overview of the various features and content on the Delegation page.

Table 491: Controls

Control

Description

Select

Use this button to select a delegation that you want to delete later using Actions > Delete delegation (see Deleting delegations).

Select all

Use this button to select all the delegations in the list so that you can delete them later using Actions > Delete delegation (see Deleting delegations).

Actions > Delete all my delegations

Use this action to delete all the delegation that you created yourself (see Deleting delegations).

Actions > Delete delegation

Use this action to delete all the delegations selected in the Delete column (see Deleting delegations).

Actions > Select all

Use this action to select all the delegations that you want to delete later using Actions > Delete delegation (see Deleting delegations).

New delegation

Use this button to transfer responsibility to another identity (see Creating delegations).

Table 492: Controls in the details pane of a delegation

Control

Description

Withdraw request

Use this button to withdraw the delegation of responsibility (see Canceling delegations). This is possible until the delegation is approved.

Delete

Use this button to delete the delegation (see Deleting delegations).

Details

You can use this button to display more information about the delegation, which is distributed over the following tabs (see Displaying delegations):

NOTE: In the Web Portal, a delegation is treated like a request.

  • Information: Displays general information about a request.

  • Workflow: Displays the life cycle chronologically as from the time of request.

  • Compliance: Displays possible rule violations for this request.

  • Entitlements: Displays which entitlements are assigned to the delegated application role. This tab is only displayed if it is a delegation of an application role.

Table 493: Columns

Column

Description

Name

Shows you the name of the object whose responsibility has been delegated.

Delegator

Shows you the name of the identity that created the delegation.

Delegation recipient

Shows you the name of the identity to which the responsibility was delegated.

Assignment Method

Shows you what type of delegated responsibility it is. For example, if you delegate responsibility through an identity, the criteria is Employee manager.

Delete

Use the buttons to select delegations that you want to delete later using Actions > Delete delegation.

TIP: You can show less data by using the column filters. For more information, see Filtering.

TIP: You can view more information about each delegation on the tabs in the detail pane.

Delegation history (page description)

To open the Delegation History page go to Responsibilities > Delegation > Delegation History.

On the Delegation History page, you can display previous delegations that you were involved in (see Displaying delegation history).

If you want to display only delegations of a specific identity or delegated to a specific identity, use the advanced search.

The delegations are divided into different sections on the following tabs to provide a clearer overview:

  • Delegated to you: Shows you responsibilities/role memberships that have been delegated to you.
  • Delegated to other identities: Shows you responsibilities/role memberships that you have delegated to other identities.

The following tables give you an overview of the various features and content on the Delegation History page.

Table 494: Controls

Control

Description

Valid from

Use this option to cover all delegations that are valid from this time or from a time within this period.

Valid until

Use this option to cover all delegations that are valid until this time or until a time within this period.

Advanced search

The advanced search allows you to control which delegations are displayed:

  • Delegator: Click Assign/Change and then click the appropriate identity. Only responsibilities/role memberships delegated by this identity are displayed. The corresponding delegations are displayed in the Delegated to you tab.
  • Delegator recipient: Click Assign/Change and then click the appropriate identity. Only responsibilities/role memberships delegated to this identity are displayed. The corresponding delegations are displayed in the Delegated to other identities tab.
  • Show never assigned delegations: Select the check box if you also want to show delegations that were in effect(for example, delegations that were rejected).

Search

Use this button to search using your defined criteria.

Table 495: Columns

Column

Description

Name

Shows you the name of the object whose responsibility/role membership has been delegated.

Type

Shows you what type of delegated responsibility/role membership it is. For example, if you delegate responsibility/role membership through an identity, it is the Responsible assignment type.

Valid from

Show you from when the delegation was valid.

Valid until

Show you until when the delegation was valid.

Delegated to

Shows you the name of the identity to which the responsibility/role membership was delegated.

Delegation of

Shows you the name of the identity that created the delegation.

TIP: On the following tabs, you can show other useful information about each delegation in the pane. To do this, click the corresponding entry in the list.

  • Information: Displays general information about the delegation.

  • Workflow: Shows the chronological lifecycle of the delegation.

  • Compliance: Displays possible rule violations for this request.

  • Entitlements: Displays which entitlements are assigned to the delegated application role. This tab is only displayed if it is a delegation of an application role.

  • Delegation: Shows you general information about delegation.

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