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Identity Manager 9.2 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases My attestation cases Pending attestations Displaying attestation history Managing attestation inquiries directed at you Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing task delegations Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

Department history

The Web Portal allows you to display historical data of departments.

To do this, you have the following options:

Table 39: Historical data

View

Description

Events

Shows all events relating to the department, either on a timeline or in a table (see Displaying my department history).

Status overview

This shows you an overview of all assignments. It also shows how long each change was valid for. Use the status overview to track when changes were made and by whom. This way, you not only see the initial and current status but you also see all the steps in between (see Displaying the status overview of my departments).

Status comparison

You can select a date and display all the changes made from then until now. This also shows you what the value of the property was at the selected point in time and what the value is now (see Comparing statuses of my departments).

Displaying department history

You can select to display all events involving departments on a timeline or in a table.

To display the history

  1. In the menu bar, click Responsibilities > Auditing.

  2. On the Auditing page, click Departments.

  3. On the Auditing - Departments page, click the department whose history you want to display.

  4. In the details pane, click Show details.

  5. On the overview page, click History.

    This opens the History - <department name> page (see History – Department (page description)).

    TIP: To navigate along the timeline, click in the pane and move the mouse left or right whilst holding down the left button.

    To zoom in or out, turn the mouse wheel.

  6. (Optional) To filter the timeline of events, click Filter by and then one of the following:

    • User: Searches for events or actions associated with the identity name given. Identities with entitlements and ownerships create changes, such as adding or removing properties. You can display these actions on the timeline.

    • Change type: Only show events on the timeline with the selected change type.

    • Date: Only show events on the timeline that took place in the given period.

    • Properties: Only show events on the timeline with the selected properties.

    • Display: Only show events on the timeline that match the search.

    • Object: Only show events on the timeline about the selected object.

  7. (Optional) To switch to the table view, click Switch to table view.

  8. (Optional) To show more details about an event, perform one of the following actions:

    • Click on the event in the timeline.

    • In the table view, click the event and you will see the details in the details pane.

Related topics

Displaying the status overview of departments

You can display all the changes that affect departments. You can also display how long each change was valid for. Use the status overview to track when changes were made and by whom. This way, you not only see the initial and current status but you also see all the steps in between.

To display the status overview

  1. In the menu bar, click Responsibilities > Auditing.

  2. On the Auditing page, click Departments.

  3. On the Auditing - Departments page, click the department whose status overview you want to display.

  4. In the details pane, click Show details.

  5. On the overview page, click History.

    This opens the History - <department name> page (see History – Department (page description)).

  6. Click the Status overview tab.

Related topics

Comparing statuses of departments

You can compare the current state of a department with its state at another time.

To compare states

  1. In the menu bar, click Responsibilities > Auditing.

  2. On the Auditing page, click Departments.

  3. On the Auditing - Departments page, click the department whose state you want to compare.

  4. In the details pane, click Show details.

  5. On the overview page, click History.

  6. On the History - <department name> page, click the Status comparison tab.

  7. In the date field, select the date and time from which you want to start the comparison.

  8. (Optional) To display the properties that have not changed since being created, deselect the box next to Display changed values only.

To compare the current status with the status at the time of a specific event

  1. In the menu bar, click Responsibilities > Auditing.

  2. On the Auditing page, click Departments.

  3. On the Auditing - Departments page, click the department whose state you want to compare.

  4. On the overview page, click History.

  5. On the History - <department name> page, perform one of the following actions:

    • On the timeline, click the event and then Compare.

    • In the table view, click the event in the list and then in the details pane, click Compare.

  6. (Optional) To display the properties that have not changed since being created, deselect the box next to Display changed values only.

Related topics
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