The additional approver must make an approval decision in addition to the other approvers.
To add an additional approver
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In the menu bar, click Attestation > Escalation.
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On the Attestation Escalation Approval page, click the attestation policy of the attestation case you want to see.
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On the Pending Attestations page, click the attestation case to which you want to add an additional approver.
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In the details pane, click Actions > Add approver.
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In the Select additional approver dialog, click the identity you want to act as an additional approver.
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In the dialog, enter a reason for adding the additional approver.
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Click Save.