The "Check QAS" commands are only available for hosts that have the Authentication Services 184.108.40.206 (or later) Agent software installed. If your version of Authentication Services is not using the 220.127.116.11 version of the vas_status.sh script, the mangement console will not report QAS agent status. Furthermore, if you customize the vas_status.sh script, ensure the output for customized tests are in CSV format so that the mangement console will correctly report the results.
If you are having trouble opening CVS or PDF reports, here are some suggestions:
To adjust your IE settings
Or, you may need to reset your Download options.
To modify the Download Internet options
From your Internet Explorer browser, navigate to Tools | Internet Options and click the Security tab.
In the Security Settings dialog, click the Custom level button, scroll down to Downloads, and ensure that the Automatic prompting for file downloads and File download settings are set to Enable.
Note: If you hold down the Ctrl key after you open the Export drop-down menu and select PDF, it allows the download to happen even if you have the Automatic prompting for file downloads setting disabled.
The database server binds to port 9001. If you see an error in the log file stating that port 9001 is already in use, change the database default port number.
To change the database port number
If it does not exist, create this text file and save it in the application data directory:
%SystemDrive%:\ProgramData\Quest Software\Management Console for Unix\resources
where: n is an unused port on the host where the console is running.
If you run a task using elevation and that user does not have rights to perform that action, you will get an error. The error message will tell you what command that user account is unable to run. Verify the elevation password is correct and that the user has been granted permission to run that command. Edit the policy file and give that user permission to run that command.
You can generate an Access & Privilege report to gather more information. See Access & Privileges reports for details.