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One Identity Safeguard for Privileged Passwords 2.5 - Administration Guide

Introduction System requirements Installing the One Identity Safeguard for Privileged Passwords desktop client Setting up Safeguard for Privileged Passwords for the first time Getting acquainted with the console Privileged access requests Toolbox Accounts Account Groups Assets Asset Groups Directories Entitlements Partitions Settings
Access Request settings Appliance settings Asset Management settings Backup and Retention settings Certificate settings Cluster settings External Integration settings Messaging settings Profile settings Access settings Sessions settings
Users User Groups Disaster recovery and clusters Administrator permissions Preparing systems for management Troubleshooting Frequently asked questions
How do I access the API How do I audit transaction activity How do I configure external federation authentication How do I manage accounts on unsupported platforms How do I modify the appliance configuration settings How do I prevent Safeguard for Privileged Passwords messages when making RDP connections How do I see which assets and/or accounts are governed by a profile How do I set the appliance system time How do I setup discovery jobs How do Safeguard for Privileged Passwords database servers use SSL What are the access request states What do I do when an appliance goes into quarantine What is required for One Identity Safeguard for Privileged Passwords, embedded sessions module What is required to integrate with Starling Identity Analytics & Risk Intelligence What needs to be set up to use Application to Application What role-based email notifications are generated by default When does the rules engine run for dynamic grouping and tagging Why did the password change during an open request Why join Safeguard for Privileged Passwords to One Identity Starling
Safeguard Desktop Player Appendix: Safeguard ports

Unlocking a user's account

If you are unable to log in, your account may have become disabled or "locked". For example, if you enter a wrong password for the maximum number of times specified by the account Lockout Threshold settings, Safeguard for Privileged Passwords locks your account. For more information, see Login Control.

Typically, it is the responsibility of the Authorizer Administrator to unlock administrator accounts; and the User Administrator and Help Desk Administrator to unlock non-administrator local users.

There are two ways to unlock a user account.

To unlock a user's account

  • In Users, select a "locked" user, right-click (or press and hold) and select  Unlock from the context menu.


  • Click the  User Security menu and select  Unlock.

Enabling or disabling a user

Typically, it is the responsibility of the Authorizer Administrator to enable or disable administrator users and the User Administrator to enable or disable non-administrator users.

To enable or disable a user

  1. Navigate to Administrative Tools | Users.
  2. In Users, select a user from the object list.
  3. Click Enabled or Disabled.

    This icon, located in the upper-right corner of the console, toggles between the two settings.

Note: You configure the number of days you want Safeguard for Privileged Passwords to wait before automatically disabling an inactive user account in the Disable After Login Control Setting. For more information, see Login Control.

Note: The Authorizer Administrator must also reset the user's password when re-enabling a disabled account. Simply enabling the account does not permit the user to login with his previous password.

Disabling a user prevents him or her from logging into Safeguard for Privileged Passwords; however, if you disable a directory user, that does not prevent that user from logging into the directory. You can modify a disabled user's information.

User Groups

Safeguard for Privileged Passwords allows you to add both local user groups (a set of local users) and directory groups (a set of directory accounts) to User Groups. The Security Policy Administrator can add a group of users to an entitlement to authorize them to request access to the accounts and assets governed by the entitlement's access request policies.

User Groups is available to the Authorizer Administrator, User Administrator, Security Policy Administrator, and the Auditor. However, it is only available to the Authorizer Administrator and User Administrator if a directory has been added to Safeguard for Privileged Passwords. For more information, see Adding a directory.

The User Groups view displays the following information about the selected user or directory group.

Table 242: User Groups: Tabs
Tab Description
General tab

Displays general information about the selected user group.

Users tab

Displays the members of the selected group.

Entitlements tab

Displays the entitlements to which the users associated with the selected user group are "users".

History tab

Displays the details of each operation that has affected the selected group.

Use these toolbar buttons to manage users.

Table 243: User Groups: Toolbar
Option Description
Add User Groups

Add user groups to Safeguard for Privileged Passwords. For more information, see Adding a user group.

Add Directory Group

Add a directory user group to Safeguard for Privileged Passwords. For more information, see Adding a directory user group.

Delete Selected

Remove the selected user group. For more information, see Deleting a user group.


Update the list of user groups.

Related Topics

Modifying a user group

Adding users or user groups to an entitlement

General tab

The General tab lists information about the selected user group.

Large tiles at the top of the tab display the number of Users in the selected group and, when applicable, the number of Entitlements to which the selected group is an entitlement member or "user". Clicking a tile heading opens the corresponding tab.

NOTE: The Entitlements tile is only visible to the Auditor and Security Policy Administrator.

Navigate to Administrative Tools | User Groups | General.

Table 244: User Groups General tab: General properties
Property Description

The group name.

Description: Information about the selected group.

Related Topics

Modifying a user group

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