Safeguard for Privileged Passwords provides a recovery kiosk with these options.
Option | Description | ||
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Appliance information | Allows you to view basic appliance information. | ||
These options allow you to remotely restart or shut down the appliance. | |||
Admin password reset | Allows you to reset the bootstrap administrator's password to its initial value. | ||
Factory reset from recovery kiosk |
Allows you to recover from major problems or to clear the data and configuration settings on the appliance.
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Support bundle | Allows you to generate and send a support bundle to a Windows share. |
To start the recovery kiosk
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NOTE: On the terminal or laptop running the recovery kiosk, you must configure your serial port settings as follows: |
On the laptop or terminal, configure the serial port settings as follows:
These options display on the recovery kiosk screen:
Power Options
Safeguard for Privileged Passwords provides these keyboard shortcuts.
Command | Description | ||
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Ctrl + D |
Resets the kiosk to its original state. Clears challenges and options.
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Ctrl + R |
Re-draws the kiosk to fit a resized window. If you resize the window, type Ctrl + R to reorganize the kiosk elements to fit properly into the newly-sized window.
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Use the Appliance Information option on the recovery kiosk to view basic appliance information and edit the IP addresses.
To view or edit the appliance information
Right-arrow to see:
To change the network properties for the primary interface (x0) or session interface (X1), if available, click Edit next to the appropriate heading. Clicking Edit displays the network interface properties which can be modified.
After editing the network interface properties, click Submit.
Once the updates are completed, a "Network interface update request accepted" message is displayed.
Use the power options in the recovery kiosk to remotely restart or shut down the appliance.
If you cannot access the Safeguard for Privileged Passwords Windows desktop client, web client, or API to restart the appliance using the normal procedures, you can restart the appliance from the recovery kiosk.
To reboot the appliance
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