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One Identity Safeguard for Privileged Passwords 6.7 - Administration Guide

Introduction System requirements and versions Using API and PowerShell tools Using the virtual appliance and web management console Cloud deployment considerations Setting up Safeguard for Privileged Passwords for the first time Using the web client Getting started with the desktop client Using the desktop client Search box Privileged access requests Toolbox Accounts Account Groups Assets Asset Groups Discovery Entitlements Partitions Settings
Access Request settings Appliance settings Asset Management settings Backup and Retention settings Certificates settings Cluster settings Enable or Disable Services settings External Integration settings Messaging settings (desktop client) Password Management settings Safeguard Access settings SSH Key Management settings
Users User Groups Disaster recovery and clusters Administrator permissions Preparing systems for management Troubleshooting Frequently asked questions Appendix A: Safeguard ports Appendix B: SPP 2.7 or later migration guidance Appendix C: SPP and SPS join guidance Appendix D: Regular Expressions SPP Glossary About us

Home

Click Home to go to the home page. The Home page is tailored to your user rights and permissions. If you are authorized by an entitlement to request, approve, or review access requests, then your Home page gives you a quick view to the access request tasks that need your immediate attention.

Click Home to go to the home page. Based on your role, the dashboard displays My Requests, Approvals, and Reviews, the number of tasks in each queue, and the status of each task (for example, Available, Denied, Revoked, Pending) as well as whether the task is Due Today.

In addition to tasks based on your role, you can perform the following from the Home page:

Typically:

  • Delete: The record is deleted from the database
  • Remove: The selected item is removed from the grid but not deleted from the database
Requester's Home page view

Click the New Request tile to open the New Access Request dialog, which lists the assets and accounts you are authorized to access. From this dialog you specify the assets, accounts and the type of access you are requesting, and additional details about the request.

For more information, see:

Click Requests to view the requests awaiting action.

For more information, see:

The Favorites pane (right pane) displays a list of requests you have marked as a favorite, providing a quick way to request access. For more information, see Desktop client favorite request.

Approver's Home page view

Your job is to approve or deny the access requests listed on your Home page. Click Approvals to view the requests awaiting your approval. As an approver, unless you are also designated as a requester, you will see no favorites listed.

For more information, refer to these topics:

Reviewer's Home page view

Your job is to review completed access requests listed on your Home page. Click Reviews to view the completed requests requiring your review. As a reviewer, unless you are also designated as a requester, you will see no favorites listed.

For more information, refer to these topics:

Dashboard

The Dashboard contains operational information that allows administrators with the proper permissions to view and manage access requests and accounts failing tasks from a single location.

  • Access Requests: Displays information about access requests in different stages of the workflow.
  • Account Automation: Displays information about accounts that are failing different types of tasks.

Access Requests

The Access Requests tab on the Dashboard allows Security Policy Administrators to review and manage access requests from a single location. Clicking one of the access request tiles across the top of the view displays additional information about the access requests belonging to that category. In addition, you can review the request workflow, launch a live session, terminate a session, or revoke a specific request.

This dashboard is available to Safeguard for Privileged Passwords users assigned the following administrative permissions:

  • Auditor: Read-only view.
  • Security Policy: Full control.
Access requests: Tiles
  • Open Requests: Displays a list of all currently opened access requests, including session requests and password release requests.
  • Open Sessions: Displays a list of all currently opened sessions.
  • Passwords Out: Displays a list of all password release requests that are currently checked out.
  • Pending Approval: Displays a list of access requests to be approved.
  • Pending Review: Displays a list of access requests to be reviewed.
Access requests: Toolbars

Use the toolbar at the top of the details grid to perform the following tasks.

  • Workflow: Select to review the transactions that took place in the selected request. Clicking this button displays the Request Workflow dialog allowing you to audit the transactions that occurred during the request's workflow from request to approval to review.
  • View Live Session: Select to view a live session for the selected session request. Clicking this button launches the Desktop Player allowing you to follow an active session.

    If the Desktop Player is not installed, see Installing the desktop client, Installing the Desktop Player section.

    For details on using the Desktop Player, go to One Identity Safeguard for Privileged Sessions - Technical Documentation. Scroll to User Guide and click One Identity Safeguard for Privileged Sessions [version] Safeguard Desktop Player User Guide.

  • Terminate Session: Select to terminate the live session for the selected session request.
  • Revoke Request: Select to retract the selected access request.
  • Export: Select to create a .csv or .json file of the currently displayed access request grid and save it to a location of your choice.

    The time is set according to the user time zone. If necessary, you can convert timestamps to another time, if necessary. For more information, see Converting time stamps.

  • Columns: Select to display a list of columns that can be displayed in the grid. Select the check box for data to be included in the grid. Clear the check box for data to be excluded from the grid.

Viewing details

Additional detailed information is available for access requests listed in the request grids on the Access Requests view.

To see the details of an access request

  1. Double-click a request to view additional details.
  2. Double-click to close the request details.

    NOTE: Clicking Refresh at the top of the view also closes the details in addition to retrieving the latest access requests.

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