Welcome to the One Identity Safeguard for Privileged Sessions 5 F7 Administrator Guide!
This document describes how to configure and manage the One Identity Safeguard for Privileged Sessions (SPS). Background information for the technology and concepts used by the product is also discussed.
When you have a cluster of nodes set up, you can now search all session data recorded by all nodes in the cluster on a single node. For details, see Searching session data on a central node in a cluster.
The RPC API is deprecated as of version 5 F7 of SPS and will be removed in an upcoming feature release. For detail, see The SPS RPC API.
When you have a set of two or more One Identity Safeguard for Privileged Sessions instances in your deployment, you now have the possibility to join them into a cluster, and manage them from one central location. You can monitor their status and update their configuration centrally. For details, see Managing Safeguard for Privileged Sessions clusters.
In the Search interface, it is now possible to use the flow view for a quick visualization of the session activities. For details, see Using the Search interface.
It is now possible to specify an accuracy level for Optical Character Recognition (OCR). For details, see Configuring the internal indexer.
It is now possible to specify the base DN of LDAP subtrees for users and for groups separately. Specifying a sufficiently narrow base for the LDAP subtrees can speed up LDAP operations. For details, see Managing SPS users from an LDAP database and Authenticating users to an LDAP server.
You now have the option to configure connection policies with near real-time indexing priority, meaning that you can start indexing sessions while they are still ongoing. This requires that you configure your indexers with the appropriate settings and capabilities. For details, see Configuring the internal indexer and Configuring the external indexer.
It is now possible to use a hardware security module (HSM) or a smart card to store the decryption keys required for decrypting audit trails when using an external indexer. For details, see Indexing audit trails.
In the Search interface, it is now possible to display statistics, analyze data using Privileged Account Analytics, and use the timeline for a quick time range selection. For details, see Using the Search interface.
The documentation of the obsolete Audit Player application has been removed from the document. For the documentation of the Safeguard Desktop Player application, see Safeguard Desktop Player User Guide.
Using the Search interface has been added to the document.
Configuring RDP banners has been documented in Creating and editing protocol-level RDP settings.
The steps describing how to recover from a split brain situation have been clarified. For more information, see Troubleshooting SPS.
The screenshots and descriptions in Troubleshooting SPS have been updated.
The open source licenses that apply to certain components of SPS have been consolidated into Third-party contributions.
The documentation of the obsolete Audit Player application has been moved to an appendix. For the documentation of the Safeguard Desktop Player application, see Safeguard Desktop Player User Guide.
Uploading decryption keys to the external indexer has been updated.
SPS's RESTful API has been enhanced with the following new functionalities:
New content endpoint: /api/audit/sessions/<session-id>/content. It enables you to search in the contents of individual connections. For details, see "Searching in connection content" in the REST API Reference Guide
Filter events: The filtering functionality is now added to the api/audit/sessions/<session-id>/events endpoint, too. You can now search in the events of individual connections. For more information, see "Session events" in the REST API Reference Guide
In order to better integrate PSM with Privileged Account Analytics, some architectural changes have been introduced. For more information, see REST API Reference Guide.
Enabling TLS-encryption in an RDP connection policy has been simplified. When the connection is encrypted, SPS has to show a certificate to the peer. You can define the type of certificate to show to the peers. For details, see Enabling TLS-encryption for RDP connections.
You can now configure the required minimum version of the default web listener. The default setting is TLS 1.2. For details, see Configuring user and administrator login addresses.
You can now select the depth of indexing: lightweight and full indexing. Lightweight indexing is now enabled by default, you only have to configure it if you want full indexing. Lightweight indexing is faster than full indexing, and indexes only Command and Window title events. It does not index any other screen content (for example, text that is displayed in a terminal or that appears in an RDP window). For details, see Configuring the internal indexer.
RDP 4 and RDP 5 have been removed from Creating and editing protocol-level RDP settings.
Plugin configuration files in debug bundle: When creating debug bundles for troubleshooting purposes, PSM now includes the configuration files of any plugins installed. For details, see "Collecting logs and system information for error reporting" in the Administration Guide.
Added description of scbAMQPError to Basic settings.
In addition to displaying upgrade logs and boot messages on the local console, SPS now shows information about the upgrade and reboot processes on the web interface, too. For details, see Managing SPS and Managing SPS.
You can now configure Certificate Revocation Lists (CRLs) to be included in certificates. For further details, see Signing certificates on-the-fly.
Added description of how to configure the IPMI interface from the BIOS. For details, see Configuring the IPMI interface from the BIOS and Configuring the IPMI interface from the BIOS after losing IPMI password.
Added section explaining limitation when using the TN5250 protocol with IBM iSeries Access for Windows. For detailed information, see Limitations of using TN5250 protocol with IBM iSeries Access for Windows.
Added explanation of why audit trails could have the Indexing (queued / all) status in the Waiting for processing section. For more information, see Indexing audit trails.
It is now possible to create customized configuration instances of Credential Store and Authentication and Authorization (AA) plugins if the plugin .zip file includes an optional sample configuration file. For more information, see Using a custom Credential Store plugin to authenticate on the target hosts and Authorizing connections to the target hosts with a SPS plugin.
You can now customize the configuration of the syslog-ng application that is running on SPS. For details, see Customize system logging in SPS.
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This chapter introduces the One Identity Safeguard for Privileged Sessions (SPS) in a non-technical manner, discussing how and why is it useful, and what additional security it offers to an existing IT infrastructure.
One Identity Safeguard for Privileged Sessions (SPS) is part of the One Identity Safeguard solution, which in turn is part of One Identity's Privileged Access Management portfolio. Addressing large enterprise needs, SPS is a privileged session management solution which provides industry-leading access control, session recording and auditing to prevent privileged account misuse and accelerate forensics investigations.
SPS is a quickly deployable enterprise device, completely independent from clients and servers - integrating seamlessly into existing networks. It captures the activity data necessary for user profiling and enables full user session drill down for forensic investigations.
SPS has full control over the SSH, RDP, Telnet, TN3270, TN5250, Citrix ICA, and VNC connections, giving a framework (with solid boundaries) for the work of the administrators. The most notable features of SPS are the following:
SPS acts as a centralized authentication and access-control point in your IT environment which protects against privileged identity theft and malicious insiders. The granular access management helps you to control who can access what and when on your critical IT assets.
SPS monitors privileged user sessions in real-time and detects policy violations as they occur. In case of detecting a suspicious user activity (for example entering a destructive command, such as the "rm"), SPS can send you an alert or immediately terminate the connection.
SPS audits "who did what", for example on your database- or SAP servers. Aware of this, your employees will do their work with a greater sense of responsibility leading to a reduction in human errors. By having an easily interpreted, tamper-proof record in encrypted, timestamped, and digitally signed audit trails, finger-pointing issues can be eliminated.
SPS makes all user activity traceable by recording them in high quality, tamper-proof and easily searchable audit trails. All data is stored in encrypted, timestamped and signed files, preventing any modification or manipulation. The movie-like audit trails ensure that all the necessary information is accessible for ad-hoc analyses or audit reports.
When something wrong happens, everybody wants to know the real story. Analyzing thousands of text-based logs can be a nightmare and may require the participation of external experts. The ability to easily reconstruct user sessions allows you to shorten investigation time and avoid unexpected cost.
SPS is a turnkey network appliance - its implementation and configuration is fast and simple. Compared to competitors, there is no need to purchase and install any additional software (for example, Windows or MS SQL servers) or hardware to have SPS fully functioning. Full implementation typically takes only 3-5 days! No need for long and costly professional services for implementation and customization. After deployment, SPS operates in the background like a black box of an airplane - there is no need for any extra workload to operate it.
Compared to agent-based solutions, there is no need for installing and updating agents on clients or servers, eliminating unnecessary maintenance and potential security issues. As a host independent gateway, SPS can control and monitor access to any type of systems incl. all Windows/UNIX/Linux servers, mainframes, network devices, security devices, web-based applications or thin client environments, such as VMware Horizon View (formerly known as VMware View), Citrix Virtual Apps (formerly known as Citrix XenApp) or Citrix Virtual Desktops (formerly known as Citrix XenDesktop).
As a proxy gateway, SPS can operate as a router in the network – invisible to the user and to the server. As a transparent solution, SPS requires minimal changes to the existing network. Also, since it operates on the network level, users can keep using the client applications they are familiar with, and do not have to change their work processes, unlike jump host solutions.
Since SPS has full access to the inspected traffic, security managers can granularly control who can access what and when on the servers. For example, they can selectively permit or deny access to protocol channels: enable terminal sessions in SSH, but disable port-forwarding and file transfers, or enable desktop access for RDP, but disable file sharing. In addition, SPS supports real-time shadowing allowing an authorizer to follow the administrator's session in real-time and terminate his/her connection in case of detecting a policy violation.
SPS can monitor transferred content in real time and can send alerts or even block connections if a certain pattern is detected in the traffic. Predefined patterns can be a risky command in a text-oriented protocol or a suspicious application in a graphical connection. This command and application level policy can prevent malicious user activities as they happen instead of just recording or reporting them.
SPS is the leading session auditing solution on the market offering Optical Character Recognition (OCR) capabilities to log ALL data about privileged actions in graphical user interfaces as well as text-based protocols. SPS can support and audit file transfers, as well. All data is recorded into searchable movie-like audit trails, making it easy to find relevant information in forensics or troubleshooting situations. In case of any problems (server misconfiguration, database manipulation, unexpected shutdown), the circumstances of the event are readily available in the audit trails, thus the cause of the incident can be easily identified. Auditors can do free-text searches in the content of text-based and graphical sessions. They can search for EVERY events (for example, mouse clicks, pressing Enter) and texts seen by the user. To protect the sensitive information included in the communication, the two directions of the traffic (client-server and server-client) can be separated and encrypted with different keys, thus sensitive information like passwords are displayed only when necessary.