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One Identity Safeguard for Privileged Sessions 5.9.0 - Administration Guide

Preface Introduction The concepts of SPS The Welcome Wizard and the first login Basic settings User management and access control Managing SPS
Controlling SPS: reboot, shutdown Managing Safeguard for Privileged Sessions clusters Managing a high availability SPS cluster Upgrading SPS Managing the SPS license Accessing the SPS console Sealed mode Out-of-band management of SPS Managing the certificates used on SPS
General connection settings HTTP-specific settings ICA-specific settings RDP-specific settings SSH-specific settings Telnet-specific settings VMware Horizon View connections VNC-specific settings Indexing audit trails Using the Search (classic) interface Using the Search interface Searching session data on a central node in a cluster Advanced authentication and authorization techniques Reports The SPS RPC API The SPS REST API SPS scenarios Troubleshooting SPS Configuring external devices Using SCP with agent-forwarding Security checklist for configuring SPS Jumplists for in-product help Third-party contributions About us

Using the Search interface

Purpose:

Use the Search interface to:

When you have to use the Search (classic) interface:

Use the Search (classic) interface:

  • If you want users to access audit trails only for connections for which they are granted permission.

    For more information on configuring authorizers for a connection, see Configuring four-eyes authorization.

  • To upload the certificates and corresponding private keys to your private keystore, use the Search (classic) interface.

    To view screenshots generated for encrypted audit trails, and replay encrypted audit trails in your browser, you have to upload the necessary certificates and corresponding private keys to your private keystore.

    For more information, see Replaying encrypted audit trails in your browser.

Searching audit trails: the SPS connection database

Purpose:

This section describes how you can access the Search interface. It also lists the steps to take to search effectively, view the details of a connection, and replay the audit trails.

Prerequisites:

Users need the Search privilege to access the Search interface.

NOTE:

Assigning the Search privilege to a user on the AAA > Access Control page, automatically enables the Search in all connections privilege, and grants the user access to every audit trail, even if the user is not a member of the groups listed in the Access Control option of the particular connection policy.

If you want users to access audit trails only for connections for which they are granted permission, use the Search (classic) interface.

For more information on configuring:

  1. To access the Search interface, navigate to Search > Search.

    You can view sessions in a card, table or flow view.

    Click:

    • for the card view.

      Figure 216: Search > Search — Card view

    • for the table view.

      Figure 217: Search > Search — Table view

      Sessions are displayed sorted by date. For ongoing sessions, the Search interface is updated in real-time to always show the most up-to-date information.

    • for the flow view.

      Figure 218: Search > Search — Flow view

      The flow view allows you to:

      • Quickly visualize the distribution of the sessions based on their various metadata, such as, client address, username, protocol, verdict, server address, and Privileged Account Analytics (PAA) score.

        The metadata of the sessions are presented as vertical bars and each bar represents the proportional value of the data.

        Example: Proportional data representation

        The verdict column shows that most of the sessions were accepted, some sessions denied, and a small number of sessions fall into the category of ACCEPT-TERMINATED, FAIL, and so on.

        Figure 219: Search > Search > Flow view — proportional data representation

      • See at a glance the relationship between various metadata and to identify patterns in user behavior.

        Example: Relationship between metadata

        You want to have an overview of activities where access was denied.

        A quick look at the verdict column shows that there were several denied accesses and the lines from the DENY field point to several server addresses.

        Figure 220: Search > Search > Flow view — relationship between metadata

      • Use it interactively to drill down further on information.

        To drill down on information, click on an item, then click Search.

        TIP:

        To exclude an item, press Ctrl while clicking the item.

        Example: Interactive drill down

        You want to investigate if there were any unusual activities. To take a closer look, in the score column, click Unusual, then click Search.

        The flow view now only displays the unusual session activities. You can further narrow your search as required.

        Figure 221: Search > Search > Flow view — interactive drill down

  2. To sort columns, from the card or table view, click the Sort by drop-down menu and select from the list.

    Figure 222: Search > Search — Sort columns

    For example, to see the shortest session, select Duration from the list. Sessions are now sorted based on duration with the shortest session first. To see the longest session, click ascending.

  3. Specify a date and time range to restrict your search criteria as described in Specifying time ranges.

  4. Filter connections as described in Using the connection search.

  5. Search in the contents of audit trails as described in Using the content query.

  6. View connection details as described in Viewing connection details.

  7. Download and replay audit trails as described in Replaying audit trails in your browser.

Specifying time ranges

Purpose:

Specify a time range to restrict, or filter your search criteria by setting boundaries on your searches. You can restrict the search to one of the preset time ranges, or use a custom time range for a more specific search.

When you specify a time range, the search result includes:

  • Connections started and finished anywhere between the start time and end time you specified.

  • Connections started anywhere between the start time and end time you specified.

  • Connections ended anywhere between the start time and end time you specified.

  • Active connections if they were started anywhere between the start time and the end time you specified.

For example, at 17:00 PM you specify a start date of 10:00 AM and end date of 15:00 PM for your search. The search result includes:

  • Connections started at 8:00 AM and ended at 14:00 PM.

  • Connections started at 11:00 AM and ended at 14:00 PM.

  • Connections started at 11:00 AM and ended at 16:00 PM.

  • Active connections started at 11:00 AM.

  • Active connections started at 10:00 AM.

Steps:
  1. To select the start date of your search, click Pick a date.

    Alternatively, use the shortcuts button to restrict the search to one of the preset time ranges. For example, to investigate an incident that occurred sometime in the last hour, you can select Today, but a better option is Last 60 minutes.

    Figure 223: Search > Search — Pick a date

  2. From the calendar, select the start date as required.

    NOTE:

    The date refers to the timezone configured on SPS.

  3. For exact time ranges, specify to search by the hour and minute.

    Figure 224: Search > Search — Specify hour and minute

  4. To select the end date of your search, click Pick a date and select a date as required.

    If you specify only the start date, the end date is set to the current time.

  5. Optional: To clear the start and end date, click shortcuts > All time.

  6. Optional: You can use the timeline for a quick time range selection and visual representation of sessions in the selected interval.

    1. Click the icon.

      Figure 225: Search > Search — Using the timeline

      The bars display the number of results in the selected interval.

      The active sessions columns indicate all the sessions, which were active in the selected interval. The sessions started columns indicate all the sessions started during the selected interval. For example, if the selected interval is today between 8:00 AM and 9:00 AM, then a session started at 7:00 AM but lasting after 8:00 AM is displayed in the active sessions column. A session started at 8:30 AM is displayed in the sessions started column. Since the session was active during the selected time interval, the session started at 8:30 AM is also displayed in the active sessions column.

      To disable the active sessions and view only the started sessions in the timeline, click . To disable the started sessions and view only the active sessions in the timeline, click .

      Hovering the mouse above a bar displays the number of entries and the start and end date of the period that the bar represents.

    2. To select a range, drag the mouse pointer across the timeline or use Shift+Click and select multiple bars.

Using the connection search

Purpose:

This section describes how you can search for connection details.

Steps:
  1. Enter a search filter in the Search query field, or click on an entry in the table.

    Figure 226: Search > Search — Search filters

    There are search filters that are not displayed but you can still use them to filter the audit trails. For example, you can search for active connections using the active search filter, and search results are listed accordingly, but there is no active field displayed in the search table or in the overview, details, events, or contents tabs.

    For the list of search filters that you can use, see Searching database fields.

    TIP:

    Search is case insensitive. To make the search case sensitive, enclose the search keywords in double quotes.

    The search queries can include only alphanumerical characters. For connection filtering, you can use complex expressions and boolean operators, which are also available for the content search. For more information, see Using the content search.

  2. After specifying the relevant filters, click Search.

    TIP:

    To save the filters for future use, simply save the URL or bookmark it in your browser.

    Expected result:

    Connection metadata is displayed in columns that you can filter for any parameter, or a combination of parameters. You can view the connection metadata in the search columns and also displayed as fields in the overview, details, events, or contents tabs.

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