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Information of the current license of One Identity Safeguard for Privileged Sessions (SPS) is displayed on the Basic Settings > System > License page. The following information is displayed:
Figure 108: Basic Settings > System > License — Updating the license
Customer: The company permitted to use the license (for example Example Ltd.).
Serial: The unique serial number of the license.
Host: Limits the number of servers (individual IP addresses) that can be connected through SPS.
Session: Limits the number of concurrent sessions (parallel connections) that can pass through SPS at a time (for example 25). SPS will reject additional connection requests until an already established connection is closed.
Limit: The actual value of the session or host limit. To list which hosts SPS counts against this limit, click the on the value of the limit.
Valid: The period in which the license is valid. The dates are displayed in YYYY/MM/DD format.
The full text of the End User License Agreement is also displayed here.
SPS starts sending automatic alerts daily, 60 days before the license expires. An alert is sent also when the number of protected servers exceeds 90% of the limit set in the license.
The SPS license must be updated before the existing license expires or when you purchase a new license.
Before uploading a new license, One Identity recommends that you backup the configuration of SPS. For details, see Exporting the configuration of One Identity Safeguard for Privileged Sessions (SPS).
To update the license
Navigate to Basic Settings > System > License.
Click Browse and select the new license file.
It is not required to manually decompress the license file. Compressed licenses (for example .zip archives) can also be uploaded.
Click Upload, then .
This step terminates all controlled connections going through SPS. Disconnect your clients from the protected servers before proceeding.
To activate the new license, navigate to Traffic control > All services and click Restart.
The following topics describe how to use the console menu of One Identity Safeguard for Privileged Sessions (SPS), how to enable remote SSH access to SPS, and how to change the root password from the web interface.
Using the console menu of One Identity Safeguard for Privileged Sessions (SPS)
Enabling SSH access to the One Identity Safeguard for Privileged Sessions (SPS) host
Changing the root password of One Identity Safeguard for Privileged Sessions (SPS)
Exporting and importing the configuration of One Identity Safeguard for Privileged Sessions (SPS) using the console
Connecting to One Identity Safeguard for Privileged Sessions (SPS) locally or remotely using Secure Shell (SSH) allows you to access the console menu of SPS. The console menu provides access to the most basic configuration and management settings of SPS. It is mainly used for troubleshooting purposes, the primary interface of SPS is the web interface.
The console menu is accessible to the root user using the password set during completing the Welcome Wizard.
Figure 109: The console menu
The console menu provides allows you to perform the following actions.
This is usually not recommended and only required in certain troubleshooting situations. Select the boot/core shell's keyboard layout for the local console. This will not affect the keyboard layout if you have accessed the shell via SSH.
The boot firmware boots up SPS, provides High Availability support, and starts the core firmware. The core firmware, in turn, handles everything else: provides the web interface, manages the connections, and so on.
Accessing the firmware management is useful if after an update the new firmware does not operate properly and the web interface is not available to activate the previous firmware.
For more information about backup processes, see Data and configuration backups.
For details, see Changing the root password of One Identity Safeguard for Privileged Sessions (SPS).
If the web interface is inaccessible, it can be the result of an internal locking error. To resolve this issue, delete the lock files. After deletion, they are archived, and included in the support bundle if they are not older than 30 days. To create a support bundle, if the web interface is inaccessible, select Create support bundle.
If deleting the lock files did not resolve the issue, contact our Support Team.
For details, see Controlling One Identity Safeguard for Privileged Sessions (SPS): reboot, shutdown.
For details, see Sealed mode.
For more information about assigning an IP address to the HA interface of a node, see Resolving an IP conflict between cluster nodes.
Note that logging in to the console menu automatically locks the SPS interface, meaning that users cannot access the web interface while the console menu is used. The console menu can be accessed only if there are no users accessing the web interface. The connection of web-interface users can be terminated to force access to the console menu.