The following describes how to export the files that the user transferred in an SCP, SFTP, or HTTP session using the GUI.
To export the files that the user transferred in an SCP, SFTP, or HTTP session using the GUI
Open the audit trail in the Safeguard Desktop Player application.
If the audit trail is encrypted, you need the appropriate decryption keys to open it. For details, see Replay encrypted audit trails.
Click EXPORT > Export transferred files.
A Select folder dialog box pops up.
Select the directory where you want to save the file(s). Click Choose.
Once the export process has completed, a FILES dialog box pops up, indicating the number of files exported in brackets and listing the files that have been exported.
On Linux, if you are not using a Desktop Manager (for example, GNOME, KDE, Unity), and you are installing the Safeguard Desktop Player with user privileges, registering the .zat, .zatx, and .srs files to the Safeguard Desktop Player might fail. To solve this problem, perform a system-wide installation (run the installer with sudo).
If fonts are not displayed correctly, or the Safeguard Desktop Player application crashes when started in VirtualBox, ensure that you have 3D acceleration enabled (Machine > Settings > Display > Screen > Enable 3D Acceleration), and install VirtualBox Guest Additions.
If these do not solve the problem, see Force software rendering.
Some video card drivers might have issues with OpenGL rendering: fonts do not appear correctly, or the Safeguard Desktop Player application crashes when started with warnings about the graphics card. If this happens, Safeguard Desktop Player tries to fall back to software rendering, but it might fail to do so.
To force software rendering, start the Safeguard Desktop Player using the Safeguard Desktop Player - software rendering item in your application menu, or with the --software command-line option:
Windows: player.exe --software
Linux: ./player --software