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One Identity Safeguard for Privileged Passwords 2.4 - Administration Guide

Introduction System requirements Installing the One Identity Safeguard for Privileged Passwords desktop client Setting up Safeguard for Privileged Passwords for the first time Getting acquainted with the console Privileged access requests Toolbox Accounts Account Groups Assets Asset Groups Directories Entitlements Partitions Settings
Access Request settings Appliance settings Asset Management settings Backup and Retention settings Certificate settings Cluster settings External Integration settings Messaging settings Profile settings Access settings Sessions settings
Users User Groups Disaster recovery Administrator permissions Preparing systems for management Troubleshooting Frequently asked questions
How do I access the API How do I audit transaction activity How do I configure external federation authentication How do I manage accounts on unsupported platforms How do I modify the appliance configuration settings How do I prevent Safeguard for Privileged Passwords messages when making RDP connections How do I see which assets and/or accounts are governed by a profile How do I set the appliance system time How do I setup discovery jobs How do Safeguard for Privileged Passwords database servers use SSL What are the access request states What do I do when an appliance goes into quarantine What is required for One Identity Safeguard for Privileged Passwords Privileged Sessions What is required to integrate with Starling Identity Analytics & Risk Intelligence What needs to be set up to use Application to Application What role-based email notifications are generated by default When does the rules engine run for dynamic grouping and tagging Why did the password change during an open request Why join Safeguard for Privileged Passwords to One Identity Starling
Safeguard Desktop Player Appendix: Safeguard ports

User avatar

Click (or tap) the user avatar (or the Welcome link with your user name) to modify your personal information, manage email notifications, view current notifications, or log out of Safeguard for Privileged Passwords.

My Account

Click (or tap) My Account to modify your personal information and manage your email notifications.

NOTE: Safeguard for Privileged Passwords Active Directory users cannot use My Account to modify their email address, phone number, or change their password. They must do these actions in Active Directory

To update your personal information

  1. From the toolbar, select your user avatar and choose My Account.
  2. To change your image, select  Change Photo.

  3. To change your email address or Contact Information, type into the appropriate box.
  4. To change your user password, click (or tap) Change Password.
  5. Click (or tap) Done to close the My Accounts pane.

To manage the notifications you receive

  1. From the toolbar, select your user avatar and choose My Account. .
  2. Click (or tap) Manage Email Notifications.

    The Manage Email Notifications dialog displays the type of events for which you are receiving email notifications.

    NOTE: When there are no delegated owners assigned to a partition, email notifications related to partitions are sent to the Asset administrator. However, when a delegated owner is specified to manage the assets and accounts in a partition, email notifications related to partitions are sent to the delegated owner, not to the Asset administrator.

  3. From this dialog, you can define the types of events for which you want to receive notifications.

    By default, all events are selected. Clear the check box for any events for which you do not want to receive an email notification.

    TIP: Select the check box next to the Events heading to select all of the events in the list. Similarly, clear the check box next to the Events heading to clear all of the event check boxes.

  4. Click (or tap) OK to save your selections and close the dialog.
  5. Click (or tap) Done to close the My Accounts pane.
Log Out

Click (or tap) Log Out to log out of the Safeguard for Privileged Passwords desktop client.

Navigation pane

The Home page left navigation pane has these links:

Table 13: Navigation pane options
Page Description

 Home

Where you view and take action on the access request tasks that need your immediate attention. As a "requester" it also provides access to your list of "Favorite" access request queries.

Dashboard

Where Security Policy Administrators can audit access requests.

Where Asset and Directory administrators can view information regarding accounts that are failing different types of tasks.

 Activity Center

Where you can search for and review activity for a specific time frame.

Reports

Where you can view and export entitlement reports that show you which assets and accounts a selected user is authorized to access.

Administrative Tools

Where you add all the objects you need to write access request policies, such as users, accounts, and assets.

Where you define and management all of the administrative Safeguard for Privileged Passwords settings.

Home

When you log into Safeguard for Privileged Passwords, you begin your session on the Home page. The Message of the Day displays on the right side. The rest of the Home page is tailored to your user rights and permissions. If you are authorized by an entitlement to request, approve, or review access requests, then your Home page gives you a quick view to the access request tasks that need your immediate attention.

NOTE: You can turn Requests, Approvals, and Reviews widgets on or off in Settings.

NOTE: The Appliance Administrator sets the Message of the Day. For more information, see Message of the Day.

Requester's Home page view

Click (or tap) the New Request tile to open the New Access Request dialog which lists the assets and accounts you are authorized to access. From this dialog you specify the assets, accounts and the type of access you are requesting, and additional details about the request.

For more information, see:

Expand Requests to view the requests awaiting action.

For more information, see:

The Favorites pane (right pane) displays a list of requests you have marked as a "favorite", providing a quick way to request access.

Use the toolbar buttons at the top of the Favorites pane to manage your favorite requests.

Table 14: Favorites pane: Action bar buttons
Button Description

New Favorite

Select this button to create a new favorite request. Clicking this button displays the New Access Request dialog allowing you to select the assets, accounts, type of access, and additional details about the request.

Select this button to display additional options for managing your favorite requests:

  • Request Selected
  • Color Selected
  • Remove Selected

TIP: Select the check box to the left of a favorite request to use these additional buttons. Selecting the request itself will launch the New Access Request dialog allowing you to edit and submit the request.

To submit a favorite request, click the request or select the check box to the left of a request and select Request Selected. The New Access Request dialog displays allowing you to edit your selections or enter a required reason or comment before submitting it.

For more information, see:

Approver's Home page view

Your job is to approve or deny the access requests listed on your Home page. Expand Approvals to view the requests awaiting your approval.

For more information, refer to these topics:

NOTE: As an "approver" user, unless you are also designated as a requester, you will see no favorites listed.
Reviewer's Home page view

Your job is to review completed access requests listed on your Home page. Expand Reviews to view the completed requests requiring your review.

For more information, refer to these topics:

NOTE: As a "reviewer" user, unless you are also designated as a requester, you will see no favorites listed.

Dashboard

The Dashboard contains operational information that allows administrators with the proper permissions to view and manage access requests and accounts failing tasks from a single location.

Table 15: Dashboard tabs
Tab Description

Access Requests

Displays information about access requests in different stages of the workflow.

Account Automation

Displays information about accounts that are failing different types of tasks.

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