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One Identity Safeguard for Privileged Passwords 2.4 - User Guide

Configuring alerts

All users are subscribed to the following email notifications; however, users will not receive email notifications unless they have been included in a policy as a requester (user), approver, or reviewer.

  • Access Request Approved
  • Access Request Denied
  • Access Request Expired
  • Access Request Pending Approval
  • Access Request Revoked
  • Password was Changed
  • Review Needed

There are two ways to configure One Identity Safeguard for Privileged Passwords to send event alerts to Safeguard for Privileged Passwords users:

Table 11: Notification types
Notification Description
Toast notifications

Configure alerts that appear on your console when the desktop client application is not the active foreground application.

Email notifications

Configure email notifications.

Toast notifications

Toast notifications are alerts that appear on your console when the desktop client application is not the active foreground application; for example, when you are in another application or when you have minimized the One Identity Safeguard for Privileged Passwords desktop client.

To enable toast notifications

  1. Open  Settings.
  2. Select the Enable Toast Notifications check box.

Note: When you select the Run in the System Tray check box, you cannot modify the toast notifications option because in that mode, you always get notifications.

Email notifications

You must configure One Identity Safeguard for Privileged Passwords properly for users to receive email notifications:

  • You must set your email address correctly in My Accounts. For more information, see User avatar.
  • Contact your Security Policy Administrator to ensure the access request policies are configured to notify people of pending access workflow events.
  • Contact your Appliance Administrator to ensure the SMTP server is configured for email notifications.

Password release request workflow

One Identity Safeguard for Privileged Passwords provides secure control of administrative accounts by storing account passwords until they are needed and releases them only to authorized persons. Then, Safeguard for Privileged Passwords automatically updates the account passwords based on configurable parameters.

Typically a password release request follows this workflow.

  1. Request: Users that are designated as an authorized "user" of an entitlement can request passwords for any account in the scope of that entitlement's policies.
  2. Approve: Depending on how the Security Policy Administrator configured the policy, a password release request will either require approval by one or more Safeguard for Privileged Passwords users, or be auto-approved. This process ensures the security of account passwords, provides accountability, and provides dual control over the system accounts.
  3. Review: The Security Policy Administrator can optionally configure an access request policy to require a review of completed password release requests for accounts in the scope of the policy.

The following topics explain the entire end-to-end password release process from request to approval to review.

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