One Identity Safeguard 2.5 - Administration Guide

Introduction System requirements Installing the One Identity Safeguard for Privileged Passwords desktop client Setting up Safeguard for Privileged Passwords for the first time Getting acquainted with the console Privileged access requests Toolbox Accounts Account Groups Assets Asset Groups Directories Entitlements Partitions Settings
Access Request settings Appliance settings Asset Management settings Backup and Retention settings Certificate settings Cluster settings External Integration settings Messaging settings Profile settings Access settings Sessions settings
Users User Groups Disaster recovery and clusters Administrator permissions Preparing systems for management Troubleshooting Frequently asked questions
How do I access the API How do I audit transaction activity How do I configure external federation authentication How do I manage accounts on unsupported platforms How do I modify the appliance configuration settings How do I prevent Safeguard for Privileged Passwords messages when making RDP connections How do I see which assets and/or accounts are governed by a profile How do I set the appliance system time How do I setup discovery jobs How do Safeguard for Privileged Passwords database servers use SSL What are the access request states What do I do when an appliance goes into quarantine What is required for One Identity Safeguard for Privileged Passwords, embedded sessions module What is required to integrate with Starling Identity Analytics & Risk Intelligence What needs to be set up to use Application to Application What role-based email notifications are generated by default When does the rules engine run for dynamic grouping and tagging Why did the password change during an open request Why join Safeguard for Privileged Passwords to One Identity Starling
Safeguard Desktop Player Appendix: Safeguard ports

Launching an RDP session

Once an RDP session request becomes available, the requester can launch the remote desktop connection to start the session.

To launch a remote desktop connection to begin your RDP session

  1. If the User Supplied option is selected in the policy, you will be prompted to enter your user credentials. After entering the requested credentials, click Apply. This will retrieve the information (for example, Username Connection String) required to launch the remote desktop session.
  2. Click the Launch button to the right of the asset name. Clicking this button displays the Remote Desktop Connection dialog. Click Connect to launch the remote desktop session.

    NOTE: If the required information is not populated in the Remote Desktop Connection dialog, use the following buttons to copy and paste the information into the dialog:

    1. Use the buttons to the right of the Username Connection String to perform the following tasks:

      • View: To view the username connection string.
      • Copy: To copy the value to your copy buffer, which can then be pasted into the Username field of the Remote Desktop Connection dialog.
      • Help: To copy the value into the Username field of the Remote Desktop Connection dialog.
    2. Use the buttons to the right of the Password to perform the following tasks:

      • View: To view the password.
      • Copy: To copy the password to your copy buffer, which can then be pasted into the Password field of the Remote Desktop Connection dialog.
      • Help: To copy the value into the Password field of the Remote Desktop Connection dialog.

      NOTE: The Password field only appears if the Include password release with session requests option (Access Config tab) is selected in the entitlement's access request policy.

  3. In the remote desktop session, run the commands or programs on the target host.

    NOTE: If there is no activity in an open session for about 10 minutes, the session will be terminated. However, as long as the request is in an Available state, you can launch the session again to resume your tasks.

  4. Once you are completed, log out of the target host and select Check in to complete the session request process.

    This makes the session request available to reviewers. If the Record Sessions option is enabled in the policy, the reviewer can playback the recording as part of the review process. In addition, if the Enable Window Title Detection option is selected in the policy, the reviewer can view a list of the windows opened on the desktop during the session.

Reviewing a session request

The Security Policy Administrator can configure an access request policy to require a review of completed session requests for assets or accounts in the scope of the policy.

Note: You can configure Safeguard for Privileged Passwords to notify you of an access request that requires your review. For more information, see Configuring alerts..

To review a completed sessions request

  1. From your  Home page, the Reviews widget has these controls:
    1. Click  (expand down) to open the list of pending reviews.
    2. Click  Popout to float the Reviews pane.

      You can then select and drag the pane to any location on the console and re-size the window.

    Note: You enable or disable the Home page widgets in the  Console Settings menu.

  2. Open the list of pending reviews and select an account name to see the details of the sessions request.
  3. Take the following action on sessions requests:

    1. Select Workflow to review the transactions that took place in the selected request.

      • If Record Sessions is enabled in the policy, click Play on the Initialize Session event to play back the session.

        A (green dot) indicates the session is "live". A user with Security Policy administrator permissions can click this icon to follow an active session.

        If the session recording has been archived from the local Safeguard file system or was recorded prior to joining a Sessions Appliance, you will see a Download button instead of a Play button. Click Download to download the recording and then click Play.

      • If Enable Command Detection is enabled in the policy, expand to show the details and click the events link on the Initialize Session event to view a list of the commands and programs run during the session.

        For an RDP session, the setting is Enable Windows Title Detection. When enabled, you can view a list of windows that were opened during the privileged session.

    2. Select  Review to complete the review process.

      Optionally, enter a comment of up to 255 characters.

    Once the review is complete, it no longer appears on the Reviews pane.

Replaying a session

You can play back a recorded session from the Request Workflow dialog, which can be accessed by clicking the Workflow button that appears to reviewers for completed session requests and in the Activity Center view when an access request event is selected in an activity audit log report. In addition, you can play back a recorded session by clicking the icon displayed to the left of an access request session event on the activity audit log report in the Activity Center view.

NOTE: This feature is only available for session requests that have Record Session enabled in the access request policy (Access Config tab).

To play back a session (Request Workflow dialog)

  1. Open the Request Workflow dialog using the Workflow button.

    NOTE: If accessing the Request Workflow dialog from the Activity Center, select an Access Request Session event from the activity audit log report.

  2. Locate an Initialize Session event and click Play to launch the Safeguard for Privileged Passwords Desktop Player.

    A (green dot) indicates the session is "live". A user with Security Policy administrator permissions can click this icon to follow an active session.

    If the session recording has been archived from the local Safeguard file system or was recorded prior to joining a Sessions Appliance, you will see a Download button instead of a Play button. Click Download to download the recording and then click Play.

  3. Accept the certificate to continue.

    In the Certificate error message, click Continue to use the default Session Recording Signing certificate shipped with Safeguard for Privileged Passwords. To use a different SSL certificate, click Abort and then import the appropriate certificates including the root CA.

  4. Use one of the following methods to play back the session recording:

    • Click Play Channel from the toolbar at the top of the player.
    • Click in the thumbnail in the upper right corner of the Information page.
    • Click Play Channel next to a channel in the Channels pane.

For more information about the Safeguard for Privileged Passwords Desktop Player and navigating through a recording, see Recording navigation.

For more information on archiving session recordings, see Session Recordings Storage Management.

Toolbox

When you select the  Administrative Tools link from the Home page navigation pane, the Toolbox view appears. This view gives you quick-start links to the tasks you can perform.

NOTE: The display is tailored to your Administrator permissions.

Each numbered tile gives you quick access to its Administrative Tool. Clicking displays the dialog allowing you to add an object.

In addition, the Toolbox allows you to view the status of running tasks.

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