One Identity Safeguard 2.5 - Administration Guide

Introduction System requirements Installing the One Identity Safeguard for Privileged Passwords desktop client Setting up Safeguard for Privileged Passwords for the first time Getting acquainted with the console Privileged access requests Toolbox Accounts Account Groups Assets Asset Groups Directories Entitlements Partitions Settings
Access Request settings Appliance settings Asset Management settings Backup and Retention settings Certificate settings Cluster settings External Integration settings Messaging settings Profile settings Access settings Sessions settings
Users User Groups Disaster recovery and clusters Administrator permissions Preparing systems for management Troubleshooting Frequently asked questions
How do I access the API How do I audit transaction activity How do I configure external federation authentication How do I manage accounts on unsupported platforms How do I modify the appliance configuration settings How do I prevent Safeguard for Privileged Passwords messages when making RDP connections How do I see which assets and/or accounts are governed by a profile How do I set the appliance system time How do I setup discovery jobs How do Safeguard for Privileged Passwords database servers use SSL What are the access request states What do I do when an appliance goes into quarantine What is required for One Identity Safeguard for Privileged Passwords, embedded sessions module What is required to integrate with Starling Identity Analytics & Risk Intelligence What needs to be set up to use Application to Application What role-based email notifications are generated by default When does the rules engine run for dynamic grouping and tagging Why did the password change during an open request Why join Safeguard for Privileged Passwords to One Identity Starling
Safeguard Desktop Player Appendix: Safeguard ports

Requester tab

Use the Requester tab to configure the requester settings for an access request policy.

Table 112: Access Request Policy: Requester tab properties
Property Description
Reasons

Click Select Reason to add reasons to the selected access request policy. Then when requesting access to a password or a session, a user can select a predefined reason from a list.

NOTE: You must have reasons configured in Safeguard for Privileged Passwords to use this option. For more information, see Reasons. If you do not see the reason you are looking for, you can create a reason from the Reasons selection dialog by clicking the Create New toolbar button.

Require Reason

Select this check box to require that a requester provide a Reason when requesting access. This option is only available if you have selected Reasons for the policy.

If you add reasons to a policy, and leave this option cleared, the users will have the option of choosing a reason; but they will not be required to select a reason.

Require Comment

Select this check box to require that a requester provide a Comment when making an access request.

Require Ticket Number

Select this check box to require that a requester provide a ticket number when making an access request.

NOTE: You must have the ticketing system configured in Safeguard for Privileged Passwords to use this option. For more information, see Ticketing.

Duration of Access Approval

Enter or select the default duration (days, hours, and minutes) that the requester can access the accounts and assets governed by this policy. The access duration cannot exceed a total of 7 days (10080 minutes)

Allow Requester to Change Duration Select this check box to allow the requester the ability to modify the access duration.
Maximum Time Requester Can Have Access

If you select the Allow Requester to Change Duration option, you can set the maximum duration (days, hours, and minutes) that the requester can access the accounts and assets governed by this policy.

The default access duration is 7 days. The maximum access duration is 31 days.

The user can change the access duration, but he cannot access the accounts or assets governed by this policy for longer than the maximum access duration time.

Approver tab

Use the Approver tab to specify the approver settings for an access request policy.

Table 113: Access Request Policy: Approver tab properties
Property Description

Auto-Approved

Select this option to automatically approve all access requests for accounts and assets governed by this policy.

Notify when Account is Auto-Approved | To

(Optional) When no approvals are required, enter an email address or select To to choose a user to notify when access is auto-approved.

If you used the To button to add Safeguard for Privileged Passwords users, you can use the Clear icon to remove an individual address from this list or right-click and select Remove All to clear all addresses from the list.

NOTE: To send event notifications to a user, you must configure Safeguard for Privileged Passwords to send alerts. For more information, see Configuring alerts.

Approvals Required

Select this option to require approval for all access requests for accounts and assets governed by this policy. Enter the following information:

  • Qty: Enter or select the minimum number of approvals required from the selected users or user groups listed as Approvers.
  • Approvers: Browse to select one or more users or user groups who can approve access requests for accounts and assets governed by this policy.

    Use the Clear icon to remove an individual "approver" user or user group from this list or right-click and select Remove All to clear all users from the list.

    Click  Add or  Delete to add or remove approver sets.

    The order of the approver sets is not significant, but all requirements must be met; that is, a request must obtain the number of approvals from each approver set defined.

    The users you authorize as "approvers" receive alerts when an access request requires their approval if they have Safeguard for Privileged Passwords configured to send alerts.

    TIP: As a best practice, add user groups as approvers rather than individuals. This makes it possible to add an individual approver to a pending access request. In addition, you can modify an approvers list without editing the policy.

Notify if approvers have pending requests after

To

(Optional) Select this check box to enable notifications.

  • Set the amount of time (days, hours, and minutes) to wait before notifying the escalation notification contact list about pending approvals.
  • Enter an email address or select To to choose an email address of a Safeguard for Privileged Passwords user. You can enter email addresses for non-Safeguard for Privileged Passwords users.

    If you used the To button to add Safeguard for Privileged Passwords users, you can use the Clear icon to remove an individual address from this list or right-click and select Remove All to clear all addresses from the list.

Important: Safeguard for Privileged Passwords does not dynamically maintain the email addresses for an escalation notification contact list. If you change a Safeguard for Privileged Passwords user's email address or delete a Safeguard for Privileged Passwords user after creating a policy, you must update the email addresses in an escalation notification contact list manually. For more information, see User not notified.

NOTE: To send event notifications to a user, you must configure Safeguard for Privileged Passwords to send alerts. For more information, see Configuring alerts.

Approval Anywhere has been enabled. View enabled users.

Indicates that the Approval Anywhere feature has been configured. Click the users link to view a list of the users who are authorized to approve requests using this feature.

You can add users as Approval Anywhere approvers by clicking the Add toolbar button in the Approval Anywhere Users dialog.

Reviewer tab

Use the Reviewer tab to define the reviewer settings for an access request policy.

Table 114: Access Request Policy: Reviewer tab properties
Property Description

Review Not Required

This check box is selected by default indicating that no review is required for completed access requests for accounts and assets governed by this policy.

NOTE: When this option is selected, no other options are available.

Review Required

Select this check box to require a review of completed access requests for accounts and assets governed by this policy.

  • Qty: Enter or select the minimum number of people required to review a completed access request.
  • Reviewers: Browse to select one or more users or groups of users who can review access requests for accounts and assets governed by this policy.

    Use the Clear icon to remove an individual "reviewer" user or user group from this list or right-click and select Remove All to clear all users from the list.

NOTE: A reviewer can only review an access request once it is completed.

TIP: As a best practice, add user groups as reviews rather than individuals. This makes it possible to add an individual reviewer to a pending access request. In addition, you can modify a reviewers list without editing the policy.

NOTE: The users you authorize as "reviewers" receive alerts when an access request requires their review if they have Safeguard for Privileged Passwords configured to send alerts.

Require Comment

Select this check box if the reviewer is required to enter a comment when reviewing an access request.

Notify if reviewers have pending reviews after

To

(Optional) Select this check box to enable notifications.

  • Set the amount of time (days, hours, and minutes) to wait before reminding the escalation notification contact list about pending reviews.
  • Enter an email address or select To to choose an email address of a Safeguard for Privileged Passwords user.

    If you used the To button to add Safeguard for Privileged Passwords users, you can use the Clear icon to remove an individual address from this list or right-click and select Remove All to clear all addresses from the list.

NOTE: You can enter email addresses for non-Safeguard for Privileged Passwords users.

Important: Safeguard for Privileged Passwords does not dynamically maintain the email addresses for an escalation notification contact list. If you change a Safeguard for Privileged Passwords user's email address or delete a Safeguard for Privileged Passwords user after creating a policy, you must update the email addresses in an escalation notification contact list manually. For more information, see User not notified.

NOTE: To send event notifications to a user, you must configure Safeguard for Privileged Passwords to send alerts. For more information, see Configuring alerts.

Access Config tab

Use the Access Config tab to configure the access settings for the type of access being requested, based on the access type specified on the General tab.

Table 115: Access Request Policy: Access Config tab properties

Property

Description

Access Type

This is a read-only field displaying the type of access selected on the General tab:

  • Password Release
  • SSH
  • RDP

Include password release with sessions requests

Select this check box to include a password release with session access requests.

NOTE: This setting is only available for SSH and RDP session requests.

Terminate expired sessions

Select this check box to terminate sessions that have expired.

NOTE: This setting is only available for SSH and RDP session requests.

Change password after check-in

Select this check box if the password is to be changed after the user checks it back in.

NOTE: For password release requests, this option is selected by default.

Allow simultaneous access

Select this check box to allow multiple users access to the accounts and assets governed by this policy.

Maximum users at one time

When the Allow simultaneous access option is selected, enter the maximum number of users that can request access at one time.

Asset-Based Session Access

Select one of the following options to define the type of account credentials to be used to access the asset or account when a session is requested:

  • None (default): The credentials are retrieved from the vault when the session is requested.
  • User Supplied: The "requester" user must provide the credentials when the session is requested.
  • Linked Account: The "requester" user's account is linked to an asset account that will be used when the session is requested.
  • Directory Account: Use the Browse button to select the directory account to be used when the session is requested.

NOTE: This setting is only available for SSH and RDP session requests.

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