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One Identity Safeguard for Privileged Passwords 2.5 - Administration Guide

Introduction System requirements Installing the One Identity Safeguard for Privileged Passwords desktop client Setting up Safeguard for Privileged Passwords for the first time Getting acquainted with the console Privileged access requests Toolbox Accounts Account Groups Assets Asset Groups Directories Entitlements Partitions Settings
Access Request settings Appliance settings Asset Management settings Backup and Retention settings Certificate settings Cluster settings External Integration settings Messaging settings Profile settings Access settings Sessions settings
Users User Groups Disaster recovery and clusters Administrator permissions Preparing systems for management Troubleshooting Frequently asked questions
How do I access the API How do I audit transaction activity How do I configure external federation authentication How do I manage accounts on unsupported platforms How do I modify the appliance configuration settings How do I prevent Safeguard for Privileged Passwords messages when making RDP connections How do I see which assets and/or accounts are governed by a profile How do I set the appliance system time How do I setup discovery jobs How do Safeguard for Privileged Passwords database servers use SSL What are the access request states What do I do when an appliance goes into quarantine What is required for One Identity Safeguard for Privileged Passwords, embedded sessions module What is required to integrate with Starling Identity Analytics & Risk Intelligence What needs to be set up to use Application to Application What role-based email notifications are generated by default When does the rules engine run for dynamic grouping and tagging Why did the password change during an open request Why join Safeguard for Privileged Passwords to One Identity Starling
Safeguard Desktop Player Appendix: Safeguard ports

Restarting the appliance

Use the Power controls on the Administrative Tools view in the Windows desktop client to restart an appliance.

To restart the appliance

  1. In Settings, select Appliance | Appliance Information. Navigate to Administrative Tools | Settings | Appliance | Appliance Information.
  2. Type an explanation for restarting the Safeguard for Privileged Passwords Appliance in the Reason box and click Restart.
  3. To confirm your action, enter the word Restart in the box and click OK.
  4. The One Identity Safeguard for Privileged Passwords 2000 Appliance LCD screen displays the run level status of the appliance as it is starting up. For more information, see LCD status messages.

Diagnostics

Safeguard for Privileged Passwords makes these diagnostic tests available for the Appliance Administrator and Operations Administrator.

NOTE: When you run these diagnostic tests, they are run on the appliance.

Navigate to Administrative Tools | Settings | Appliance |Diagnostics.

Table 139: Appliance Tests
Test Description
Ping To verify network connectivity and response time between the appliance to the specified host.
NS Lookup To obtain DNS details of the specified host in relation to the appliance.
Trace Route To obtain route information; traceroute determines the paths packets take from one IP address to another.
Telnet

To test TCP/IP connectivity between the appliance and specified host.

Show Routes To retrieve routing table information.
Related Topics

Troubleshooting

Frequently asked questions

Ping

Use the ping test to verify network connectivity and response time between the Safeguard for Privileged Passwords Appliance and the specified host.

Navigate to Administrative Tools | Settings | Appliance |Diagnostics.

Table 140: Ping diagnostic test settings
Property Description

Ping through

Select a network interface to issue the diagnostic command:

  • Network (X0): Select to ping the primary interface.
  • Sessions (X1): Select to ping the sessions interface. If one or more Safeguard Sessions Appliances are joined to Safeguard for Privileged Passwords, X1 is not available in Safeguard for Privileged Passwords.

IP or Hostname

Enter the remote host's IP address or Hostname.

Ping

Click Ping to run the test.

The test results display in the Output window.

More Settings

Select More Settings to configure these additional (optional) options:

  • Resolve IP addresses to hostnames
  • Number of echo requests to send
  • Send buffer size
  • Set 'don't fragment' flag in packet (IPv4 only)
  • Time to live
  • Type of serve
  • Record route for count hops (IPv4 only)
  • Time stamp for count hops (IPv4 only)
  • Timeout in milliseconds to wait for each reply

NS Lookup

Use the NS Lookup query to obtain the domain name server or IP address of the specified host in relation to the Safeguard for Privileged Passwords Appliance.

Navigate to Administrative Tools | Settings | Appliance |Diagnostics.

Table 141: NS Lookup diagnostic test settings
Property Description

Network Interface

Select a network interface to issue the diagnostic command:

  • Network (X0): Select to query at the primary interface.
  • Sessions (X1): Select to query at the sessions interface. If one or more Safeguard Sessions Appliances are joined to Safeguard for Privileged Passwords, X1 is not available in Safeguard for Privileged Passwords.

IP or Hostname

Enter the remote host's IP address or Hostname.

Record Type

Select the type of DNS record to be queried.

Lookup

Click Lookup to run the test.

The test results display in the Output window.

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