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One Identity Safeguard for Privileged Passwords 2.5 - User Guide

Installing the One Identity Safeguard for Privileged Passwords desktop client

To request, approve or review password releases, you must first install the desktop client application.

These topics explain how to install, start and uninstall the Safeguard for Privileged Passwords desktop client application:

Installing the desktop client

NOTE: When you install the Windows desktop client, the following components are also installed:

  • Safeguard for Privileged Passwords Desktop Player which is used to replay recorded sessions.
  • Safeguard for Privileged Passwords PuTTY which is used to launch the SSH client for SSH session requests.

Installing the Safeguard for Privileged Passwords desktop client application

  1. To download the Safeguard for Privileged Passwords desktop client Windows installer .msi file, open a browser and navigate to:

    https://<Appliance IP>/Safeguard.msi

    Save the Safeguard.msi file in a location of your choice.

  2. Run the MSI package.
  3. Select Next in the Welcome dialog.
  4. Accept the End-User License Agreement and select Next.
  5. Select Install to begin the installation.
  6. Select Finish to exit the desktop client setup wizard.

Starting the desktop client

The following steps assume the Safeguard for Privileged Passwords 2000 Appliance has been configured and licensed. As a Safeguard for Privileged Passwords user, if you get an "appliance is unlicensed" notification, contact your Appliance Administrator.

To start the desktop client application

  1. From the Windows Start menu, choose Safeguard for Privileged Passwords.
  2. On the server selection screen, enter or select the server's network DNS name or IP address to connect to the appliance over the network and click Connect.

    Note: When entering an IPv6 address, enclose the IPv6 address in square brackets.

  3. On the user login screen, enter your credentials and click Log in.

    • User Name: Enter your user or display name. Do not include spaces in the User Name.

      NOTE: When using directory account credentials, enter your domain\name.
    • Password: Enter the password associated with the user entered above.
  4. If your Safeguard for Privileged Passwords user account requires you to log in with secondary authentication, enter the secure password (or token code) for your authentication service provider account and click Submit.

    Note: The type and configuration of the secondary authentication provider (RSA SecureID, One Identity Starling Two-Factor Authentication, etc.) determines what you must provide for secondary authentication. Check with your system administrator for more information about how to log into Safeguard for Privileged Passwords with secondary authentication.

Uninstalling the desktop client

To uninstall the desktop client

  1. In the Windows Control Panel, open Programs and Features.
  2. Right-click the Safeguard for Privileged Passwords application and choose Uninstall.
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