One Identity Safeguard 2.5 - User Guide

Creating, editing, or removing a favorite request

If designated as a requester, Safeguard for Privileged Passwords allows you to add an access request as a Favorite to your Home page. Favorites are unique for the user; they are available when you log into the desktop client or the web client.

You can create a favorite request from your Favorites pane on your Home page or from the New Access Request dialog when creating or editing an access request.

To create a favorite request from your Home page

  1. In the Favorites pane, click New Favorite.
  2. In the New Access Request dialog, specify the assets, accounts, and type of asset to be included in the access request.

    1. On the Asset Selection tab, select the assets to be included in the access request.
    2. On the Account & Access Type tab, select the accounts to be included in the access request and the type of access being requested for each selected account.

      • Account: The available account appears in the Account column. When an asset has multiple accounts available, click Select Account(s) to select an account from the displayed list.
      • Access Type: The type of access request appears in the Access Type column. When multiple access request types are available, this value appears as a hyperlink. Click this hyperlink to select the access type.
  3. Click the Add to Favorites button.
  4. In the Add to Favorites dialog, specify the following:

    1. Name: Enter a name for the request.

      Required

    2. Description: Enter descriptive text about the request.
    3. Color: Select the icon color to be used to display the request in your Favorites pane.

    Click Add.

    The dialogs will close and the new favorite will be added to the Favorites pane on your Home page.

To create a favorite request from the New Access Request dialog

  1. At the bottom of the New Access Request dialog, click the Add to Favorites button when you are creating a new request. The Add to Favorites button is enabled when you have selected the minimum required information (that is, at least one asset, account, and an access type) for the access request.

  2. In the Add to Favorites dialog, specify the following:

    1. Name: Enter a name for the request.

      Required

    2. Description: Enter descriptive text about the request.
    3. Color: Select the icon color to be used to display the request in your Favorites list.
  3. Click Add.

To change a favorite request's icon color

  1. At the top of the Favorites pane, click the button to display the Color Selected button.
  2. Select the check box to the left of the favorite request to be changed. Selecting a favorite request, instead of the check box, displays the New Access Request dialog to edit and submit the access request.

  3. Click Color Selected.
  4. In the Settings dialog, choose a color and select OK.

    The icon for the favorite now appears in the color you selected.

To remove a favorite request

  1. At the top of the Favorites pane, click the button to display the Remove Selected button.

  2. Select the check box to the left of the favorite request to be removed. Selecting a favorite request, instead of the check box, displays the New Access Request dialog to edit and submit the access request.

  3. Click the Remove Selected button.
  4. Select Yes to confirm.

Configuring alerts

All users are subscribed to the following email notifications; however, users will not receive email notifications unless they have been included in a policy as a requester (user), approver, or reviewer.

  • Access Request Approved
  • Access Request Denied
  • Access Request Expired
  • Access Request Pending Approval
  • Access Request Revoked
  • Password was Changed
  • Review Needed

There are two ways to configure One Identity Safeguard for Privileged Passwords to send event alerts to Safeguard for Privileged Passwords users:

Table 11: Notification types
Notification Description
Toast notifications

Configure alerts that appear on your console when the desktop client application is not the active foreground application.

Email notifications

Configure email notifications.

Toast notifications

Toast notifications are alerts that appear on your console when the desktop client application is not the active foreground application; for example, when you are in another application or when you have minimized the One Identity Safeguard for Privileged Passwords desktop client.

To enable toast notifications

  1. Open  Console Settings.
  2. Select the Enable Toast Notifications check box.

Note: When you select the Run in the System Tray check box, you cannot modify the toast notifications option because in that mode, you always get notifications.

Email notifications

You must configure One Identity Safeguard for Privileged Passwords properly for users to receive email notifications:

  • You must set your email address correctly in My Accounts. For more information, see User avatar.
  • Contact your Security Policy Administrator to ensure the access request policies are configured to notify people of pending access workflow events.
  • Contact your Appliance Administrator to ensure the SMTP server is configured for email notifications.
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