The following minimum permissions are required for Windows assets to perform directory password management and sessions management tasks using Windows Management Instrumentation (WMI).
Using a Local account or Domain account:
Remote Activation permission on computer via DCOM.
To set Remote Enable and Enable Account permissions
To set Remote Activation permissions
Using a Domain account:
Using a Local account:
Using a Domain account:
One Identity recommends the following resolutions to some of the common problems you might encounter as you deploy and use Safeguard for Privileged Passwords. For more information about how to troubleshoot Safeguard for Privileged Passwords, refer to the Appliance settings.
Anti Cross-Site Request Forgery token error
Incorrect authentication credentials
Missing or incorrect SSH host key
Service account has insufficient privileges
Cannot connect to remote machine through SSH or RDP
Domain user denied access to Safeguard for Privileged Passwords
My Mac keychain password was lost
Factory reset from recovery kiosk
System services did not update or restart after password change
Test Connection failures on archive server
Windows WMI connection failure
If you receive an Anti Cross-Site Request Forgery token error when attempting to log into Safeguard for Privileged Passwords using Microsoft Internet Explorer 9 on Windows 7 SP1, this indicates that cookies are blocked.
To resolve this issue
Always verify network connectivity and asset power before troubleshooting.
The following topics explain some possible reasons that Check Password, Change Password, and Set Password could fail and gives you some corrective steps you can take.
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