One Identity Safeguard 2.7 - User Guide

Reviewing a session request

The Security Policy Administrator can configure an access request policy to require a review of completed session requests for assets or accounts in the scope of the policy.

Note: You can configure Safeguard for Privileged Passwords to notify you of an access request that requires your review. For more information, see Configuring alerts.

To review a completed sessions request

  1. From your  Home page, the Reviews widget has these controls:
    1. Click  (expand down) to open the list of pending reviews.
    2. Click  Popout to float the Reviews pane.

      You can then select and drag the pane to any location on the console and re-size the window.

    Note: You enable or disable the Home page widgets in the  Console Settings menu.

  2. Open the list of pending reviews and select an account name to see the details of the sessions request.
  3. Take the following action on sessions requests:

    1. Select Workflow to review the transactions that took place in the selected request.

      • If Record Sessions is enabled in the policy, click Play on the Initialize Session event to play back the session.

        A (green dot) indicates the session is "live". A user with Security Policy administrator permissions can click this icon to follow an active session.

        If the session recording has been archived from the local Safeguard file system or was recorded prior to joining a Sessions Appliance, you will see a Download button instead of a Play button. Click Download to download the recording and then click Play.

        CAUTION: If you receive a message like: No Desktop Player. The Safeguard Desktop Player is not installed. Would you like to install it now?, click Yes. See Installing the desktop client, Installing the Desktop Player, step 2.

      • If Enable Command Detection is enabled in the policy, expand to show the details and click the events link on the Initialize Session event to view a list of the commands and programs run during the session.

        For an RDP session, the setting is Enable Windows Title Detection. When enabled, you can view a list of windows that were opened during the privileged session.

    2. Select  Review to complete the review process.

      Optionally, enter a comment of up to 255 characters.

    Once the review is complete, it no longer appears on the Reviews pane.

Desktop Player User Guide

To download the player user guide, go to: One Identity Safeguard for Privileged Sessions - Technical Documentation. Scroll to User Guide and click One Identity Safeguard for Privileged Sessions [version] Safeguard Desktop Player User Guide.

Replaying a session

You can play back a recorded session from the Request Workflow dialog, which can be accessed by clicking the Workflow button that appears to reviewers for completed session requests and in the Activity Center view when an access request event is selected in an activity audit log report. In addition, you can play back a recorded session by clicking the icon displayed to the left of an access request session event on the activity audit log report in the Activity Center view.

NOTE: This feature is only available for session requests that have Record Session enabled in the access request policy (Access Config tab).

To play back a session (Request Workflow dialog)

  1. Open the Request Workflow dialog using the Workflow button.

    NOTE: If accessing the Request Workflow dialog from the Activity Center, select an Access Request Session event from the activity audit log report.

  2. Locate an Initialize Session event and click Play to launch the Desktop Player.

    A (green dot) indicates the session is "live". A user with Security Policy administrator permissions can click this icon to follow an active session.

    If the session recording has been archived from the local Safeguard file system or was recorded from the embedded session module prior to joining a Sessions Appliance, you will see a Download button instead of a Play button. Click Download to download the recording and then click Play.

    CAUTION: If you receive a message like: No Desktop Player. The Safeguard Desktop Player is not installed. would you like to install it now?, click Yes. See Installing the desktop client, Installing the Desktop Player, step 2.

  3. Accept the certificate to continue.

    In the Certificate error message, click Continue to use the default Session Recording Signing certificate shipped with Safeguard for Privileged Passwords. To use a different SSL certificate, click Abort and then import the appropriate certificates including the root CA.

  4. Use one of the following methods to play back the session recording:

    • Click Play Channel from the toolbar at the top of the player.
    • Click in the thumbnail in the upper right corner of the Information page.
    • Click Play Channel next to a channel in the Channels pane.

Desktop Player User Guide

To download the player user guide, go to: One Identity Safeguard for Privileged Sessions - Technical Documentation. Scroll to User Guide and click One Identity Safeguard for Privileged Sessions [version] Safeguard Desktop Player User Guide.

Archiving session recordings

Related Documents