One Identity Safeguard 2.7 - User Guide

Desktop client system requirements

The desktop client is a native Windows application suitable for use on end-user machines. You install the desktop client by means of an MSI package which you can download from the appliance web client portal. You do not need administrator privileges to install One Identity Safeguard for Privileged Passwords.

NOTE: The Windows desktop client also installs:

  • Safeguard for Privileged Passwords PuTTY: Used to launch an SSH client if PuTTY is not available on the machine.
Table 6: Desktop client requirements
Component Requirements
Technology

Microsoft .NET Framework 4.6 (or greater)

Windows platforms

64-bit editions of:

  • Windows 7
  • Windows 8.1
  • Windows 10
  • Windows Server 2008 R2
  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows Server 2016

If the appliance setting, TLS 1.2 Only is enabled, (Administrative Tools | Settings | Appliance | Appliance Information), ensure the desktop client also has TLS 1.2 enabled. If the client has an earlier version of TLS enabled, you will be locked out of the client and will not be able to connect to Safeguard for Privileged Passwords.

NOTE: Internet Explorer security must be set to use TLS 1.0 or higher. Ensure the proper "Use TLS" setting is enabled on the Advanced tab of the Internet Options dialog (In Internet Explorer, go to Tools | Internet Options | Advanced tab).

Desktop Player

See One Identity Safeguard for Privileged Sessions [version] Safeguard Desktop Player User Guide available at: One Identity Safeguard for Privileged Sessions - Technical Documentation, User Guide.

Web client system requirements

Table 7: Web client requirements
Component Requirements
Web browsers

Desktop browsers:

  • Google Chrome 66 (or later)
  • Microsoft Internet Explorer 11 and Edge
  • Mozilla Firefox 52 (or later)

Mobile device browsers:

  • Apple Safari iOS 10 (or later)
  • Google Chrome on Android

The web client is implemented for modern web browser technology, using:

  • HTML5
  • CSS
  • JavaScript

NOTE: If your browser lacks these required technologies, then use the desktop client.

Product licensing

One Identity Safeguard for Privileged Passwords is made up of a core set of features, such as the UI and Web Services layers, and a number of modules. The One Identity Safeguard for Privileged Passwords 2000 Appliance ships with the following module which requires a valid license to enable functionality:

  • Privileged Passwords
  • Privileged Sessions

You must install a valid license for each Safeguard for Privileged Passwords module to operate. More specifically, if any module is installed, Safeguard for Privileged Passwords will show a license state of Licensed and is operational. However, depending on which models are licensed, you will see limited functionality. That is, even though you will be able to configure access requests:

  • If a Privileged Passwords module license is not installed, you will not be able to request a password release.
  • If a Privileged Sessions module license is not installed, you will not be able to initiate a session access request from the embedded sessions module.

As a Safeguard for Privileged Passwords user, if you get an "appliance is unlicensed" notification, contact your Appliance Administrator.

Installing the One Identity Safeguard for Privileged Passwords desktop client

To request, approve or review password releases, you must first install the desktop client application.

These topics explain how to install, start and uninstall the Safeguard for Privileged Passwords desktop client application:

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