One Identity Safeguard 2.7 - User Guide

Installing the desktop client

NOTE: When you install the Windows desktop client, the following is also installed:

  • Safeguard for Privileged Passwords PuTTY which is used to launch the SSH client for SSH session requests.

Installing the Safeguard for Privileged Passwords desktop client application

  1. To download the Safeguard for Privileged Passwords desktop client Windows installer .msi file, open a browser and navigate to:

    https://<Appliance IP>/Safeguard.msi

    Save the Safeguard.msi file in a location of your choice.

  2. Run the MSI package.
  3. Select Next in the Welcome dialog.
  4. Accept the End-User License Agreement and select Next.
  5. Select Install to begin the installation.
  6. Select Finish to exit the desktop client setup wizard.

Installing the Desktop Player

CAUTION: If the Desktop Player is not installed and a user tries to play back a session from the Activity Center, a message like the following will display: No Desktop Player. The Safeguard Desktop Player is not installed. Would you like to install it now? The user will need to click Yes to go to the download page to install the player following step 2 below.

  1. Once the Safeguard for Privileged Passwords installation is complete, go to the Windows Start menu, Safeguard folder and click Download Safeguard Player to be taken to the One Identity Safeguard for Privileged Sessions - Download Software web page.
  2. Follow the Install Safeguard Desktop Player section of the player user guide found here:

    1. Click this link: One Identity Safeguard for Privileged Sessions - Technical Documentation.
    2. Scroll to User Guide and click One Identity Safeguard for Privileged Sessions [version] Safeguard Desktop Player User Guide.

New Desktop Player versions

When you have installed a version of the Safeguard Desktop Player application, you will need to uninstall the previous version to upgrade to a newer player version.

Starting the desktop client

The following steps assume the Safeguard for Privileged Passwords 2000 Appliance has been configured and licensed. As a Safeguard for Privileged Passwords user, if you get an "appliance is unlicensed" notification, contact your Appliance Administrator.

To start the desktop client application

  1. From the Windows Start menu, choose Safeguard.
  2. On the server selection screen, enter or select the server's network DNS name or IP address to connect to the appliance over the network and click Connect.

    Note: When entering an IPv6 address, enclose the IPv6 address in square brackets.

  3. On the user login screen, enter your credentials and click Log in.

    • User Name: Enter your user or display name. Do not include spaces in the User Name.

      NOTE: When using directory account credentials, enter your domain\name.
    • Password: Enter the password associated with the user entered above.
  4. If your Safeguard for Privileged Passwords user account requires you to log in with secondary authentication, enter the secure password (or token code) for your authentication service provider account and click Submit.

    Note: The type and configuration of the secondary authentication provider (RSA SecureID, One Identity Starling Two-Factor Authentication, etc.) determines what you must provide for secondary authentication. Check with your system administrator for more information about how to log into Safeguard for Privileged Passwords with secondary authentication.

Uninstalling the desktop client

To uninstall the desktop client

  1. In the Windows Control Panel, open Programs and Features.
  2. Right-click the Safeguard for Privileged Passwords application and choose Uninstall.

The console

One Identity Safeguard for Privileged Passwords has two graphical user interfaces that allow you to manage password and session requests, approvals and reviews for your managed accounts and systems:

  • Windows desktop client

    The desktop client consists of an end-user view and an administrator view. The administrative functionality is dynamically enabled based on the user's permissions.

  • Web client

    The web client is functionally similar to the desktop client end-user view. It exposes the access request workflow functionality and is meant primarily for the non-administrative user. The web client uses a responsive UI design to adapt to the user's device -- from desktops to tablets or mobile phones.

Since the functionality of these two user interfaces are similar, this guide only describes the Windows desktop client.

Related Documents