One Identity Starling Hosted - Release Notes

Known issues

The following is a list of issues, including those attributed to third-party products, known to exist at the time of release.

Table 4: General known issues
Known Issue Issue ID

In rare cases an email address may not be accepted when signing up for Starling. Contact Support for assistance if you are having difficulties creating an account.

30736

You may be unable to reset your Starling account password if using Firefox.

Workaround: Use a different browser to reset your password.

103602

System requirements

Before using the 17 July 2019 Starling release, ensure that your system meets the following minimum software requirements.

Browser requirements

Table 5: Supported desktop browsers

Browser

Minimum OS/Platform

Version

Internet Explorer

Windows 7

11

Google Chrome

Windows 10

Mac OS X Yosemite

Latest

Mozilla Firefox

Windows 8.1

Latest

Microsoft Edge

Windows 10

Latest

Safari

Mac OS X Yosemite

See OS/Platform

Table 6: Supported mobile browsers

Browser

Minimum OS/Platform

Version

Google Chrome

Android

Latest

Safari

iOS

Latest

(Optional) Feature requirements

Table 7: (Optional) Feature requirements

Feature

Requirement

Work accounts

To authenticate using a work account, you need the following:

  • Fully configured Azure AD tenant capable of authenticating users
  • In cases where an organization has registered an Azure AD tenant but it is not fully synchronized or an account has not yet been added, the owner of that account will be unable to use Starling at that time unless they register independently from the organization.

Event forwarding

To use the event forwarding feature, you need the following:

  • A service that supports SYSLOG (for example, Loggly)

Product licensing

Use of this software is governed by the Software Transaction Agreement found at http://www.oneidentity.com/legal/sta.aspx and the SaaS Addendum at http://www.oneidentity.com/legal/saas-addendum.aspx. This software does not require an activation or license key to operate.

New organization instructions

The following instructions explain how to create a new One Identity Starling organization.

Creating a One Identity Starling organization

  1. From the One Identity Starling home page (https://www.cloud.oneidentity.com/ for Starling organizations using the United States data center and https://www.cloud.oneidentity.eu/ for Starling organizations using the European Union data center), click TRY STARLING.
  2. Follow the instructions to complete your registration. For additional information, see the online documentation information in More resources.
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