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Password Manager 5.12 - Administration Guide (AD LDS Edition)

About Password Manager Getting Started Upgrading Password Manager Password Manager Architecture
Password Manager Components and Third-Party Solutions Typical Deployment Scenarios Password Manager in Perimeter Network Management Policy Overview Password Policy Overview reCAPTCHA Overview User Enrollment Process Overview Questions and Answers Policy Overview Data Replication Phone-Based Authentication Service Overview Configuring Management Policy
Management Policies
Checklist: Configuring Password Manager Understanding Management Policies Configuring Access to the Administration Site Configuring Access to the Self-Service Site Configuring Access to the Helpdesk Site Configuring Questions and Answers Policy Workflow overview Custom workflows Custom Activities Self-Service Workflows Helpdesk Workflows User Enforcement Rules
General Settings
General Settings Overview Search and Logon Options Import/Export Configuration Settings Outgoing Mail Servers Diagnostic Logging Scheduled Tasks Web Interface Customization Instance Reinitialization Realm Instances AD LDS Instance Connections Extensibility Features RADIUS Two-Factor Authentication Password Manager components and third-party applications Unregistering users from Password Manager Bulk Force Password Reset Working with Redistributable Secret Management account Email Templates
Password Policies Enable S2FA for Administrators and Enable S2FA for HelpDesk Users Reporting Appendix A: Accounts Used in Password Manager for AD LDS Appendix B: Open Communication Ports for Password Manager for AD LDS Appendix C: Customization Options Overview Appendix D: Feature imparities between the legacy and the new Self-Service Sites Glossary

Configuring Search Options for the Helpdesk Site

To configure search options

  1. Connect to the Administration site by typing the Administration site URL in the address bar of your Web browser. By default, the URL is http://<ComputerName>/PMAdminADLDS/.

    NOTE: When prompted to log in, provide your domain user name in a domainname\username format.

  2. On the menu bar, click General Settings, then click the Search and Logon tab, and select the Helpdesk site option from the drop-down list.
  3. In the displayed text box, specify the attribute of helpdesk operators’ accounts in AD LDS that helpdesk operators should use to log in on the Helpdesk site. For example, userPrincipalName.
  4. Select the Hide the list of application directory partitions if only one application directory partition is added to the helpdesk scope option if required. If several application directory partitions are included in the helpdesk scope, helpdesk operators will be required to select the corresponding partition before logging in.

Configuring Security Settings

The Password Manager for AD LDS Administration Site offers several security options under General Settings > Search and Logon Options > Security Settings. Use these options to:

Hiding personally identifiable information for logged-in users

By default, the toolbar and the logout pop-up of the Self-Service Site display both the display name and the AD LDS domain name where the user is logged in (in the <User Display Name> (<AD LDS domain>) format). For example:

Sam Smith (ADLDS-domain)

If the security policies of your organization require hiding personally identifiable information (PII) on the user interface, you can configure Password Manager for AD LDS to truncate PII on the Self-Service Site, for example as:

S** S**** (ADLDS-domain)

To hide PII on the Self-Service Site for the logged-in users

  1. In the Password Manager Administration Site, navigate to General Settings > Search and Logon Options.

  2. Scroll down to Security Settings.

  3. Enable Do not show personally identifiable information (PII) for the logged in user.

  4. To apply the changes, click Save.

Once you are ready, logging in next time to the Self-Service Site with any user will display truncated PII for the logged-in user.

NOTE: The amount of user information truncated by the Do not show personally identifiable information (PII) for the logged in user setting is affected by the configured user account search options described in Configuring Search Options for the Self-Service Site

  • Truncating PII with the Do not allow users to search for their accounts option also selected will truncate the entire expanded PII. For example, setting the Users must enter the following user account attribute... > Self-Service Site sub-setting to mail will result in both the user display name and their email address being truncated. For example, Sam Smith ( will be truncated as:

    S** S**** (s********************)
  • Truncating PII with the Allow users to search for their accounts option also selected will truncate only the user name of the logged-in user, but not the name of the AD LDS instance they are connected to. For example:

    S** S**** (adlds-instance)

Configuring anti-bot security settings

To prevent bot attacks against your One Identity Password Manager deployment, you can configure anti-bot security measures for the Find User page of the Self-Service Site. Password Manager supports configuring CAPTCHA images and reCAPTCHA v2 or v3 security solutions.

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