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Password Manager 5.12 - Administration Guide (AD LDS Edition)

About Password Manager Getting Started Upgrading Password Manager Password Manager Architecture
Password Manager Components and Third-Party Solutions Typical Deployment Scenarios Password Manager in Perimeter Network Management Policy Overview Password Policy Overview reCAPTCHA Overview User Enrollment Process Overview Questions and Answers Policy Overview Data Replication Phone-Based Authentication Service Overview Configuring Management Policy
Management Policies
Checklist: Configuring Password Manager Understanding Management Policies Configuring Access to the Administration Site Configuring Access to the Self-Service Site Configuring Access to the Helpdesk Site Configuring Questions and Answers Policy Workflow overview Custom workflows Custom Activities Self-Service Workflows Helpdesk Workflows User Enforcement Rules
General Settings
General Settings Overview Search and Logon Options Import/Export Configuration Settings Outgoing Mail Servers Diagnostic Logging Scheduled Tasks Web Interface Customization Instance Reinitialization Realm Instances AD LDS Instance Connections Extensibility Features RADIUS Two-Factor Authentication Password Manager components and third-party applications Unregistering users from Password Manager Bulk Force Password Reset Working with Redistributable Secret Management account Email Templates
Password Policies Enable S2FA for Administrators and Enable S2FA for HelpDesk Users Reporting Appendix A: Accounts Used in Password Manager for AD LDS Appendix B: Open Communication Ports for Password Manager for AD LDS Appendix C: Customization Options Overview Appendix D: Feature imparities between the legacy and the new Self-Service Sites Glossary

SQL Server Database and SQL Server Reporting Services

Using an SQL database and SQL Server Reporting Services you can manage reports that allow you to analyze how the application is used.

The available out-of-the-box reports help you track user registration activity, helpdesk tasks, user statuses, etc.

For more information, see Reporting and User Action History Overview.

Quick Connect Sync Engine

Quick Connect Sync Engine

Quick Connect Sync Engine is a Password Manager product that provides unified identity and access management. Integrating Password Manager with Quick Connect Sync Engine allows you to enable users and helpdesk operators to manage their passwords across different connected data sources.

To use Quick Connect Sync Engine, configure the Change password in AD LDS and connected systems or Reset password in AD LDS and connected systems activities.

To communicate with Quick Connect Sync Engine, Password Manager uses TCP (Transmission Control Protocol).

Change or Reset password in Active Directory and connected systems is not supported in ADLDS.

For more information, see Using this activity, you can configure Password Manager to use One Identity Quick Connect to reset passwords in connected systems. If used in conjunction with Quick Connect, Password Manager allows you to enable users and helpdesk operators to manage passwords across a wide variety of connected systems. To be able to integrate Password Manager with Quick Connect, you must have a working knowledge of Quick Connect Sync Engine.




  • Authenticating with Defender is an activity not supported with the current release of Password Manager ADLDS.

Defender is a One Identity product that provides two-factor authentication. Defender uses one-time passwords (OTP) generated by special hardware or software tokens. If Password Manager is integrated with Defender, users can use one-time passwords to authenticate themselves on the Self-Service site.

To use Defender with Password Manager, install the Defender Client SDK on the server on which Password Manager Service is installed.

For more information, see Authenticate with Defender.

Password Manager Secure Token Server

Password Manager Secure Token Server (STS) is installed with Password Manager version 5.10.0. You can configure STS to use internal or external providers with optional Multi-Factor Authentication (MFA).

You can use this feature on the new PM Self-Service Site to authenticate users in a workflow, or to authenticate admin and helpdesk users. This feature is installed as a service called Password Manager Secure Token Service (STS). It has a configuration and user login interface.

How to use Password Manager STS features

To use the Password Manager STS feature, drag "Authenticate with external provider" activity into any workflow.

  • If you have not set up Secure Token Server connection or did not have valid providers configured in authentication providers, you cannot use this activity.

  • If you set up at least one provider, you can start using it.

  • If you set up more than one, you can select a provider for each activity used in workflows.

Authenticate with external provider on Self Service site

When authenticate with external provider is the current activity in a workflow, the user is presented with a login form, where they need to provide the credentials for the configured authentication provider. If the configured provider is using MFA, the user will be prompted for the next step.

This login interface uses the browser's language. The supported languages are the following:

  • Argentinean (ar)

  • Chinese (zh)

  • Dutch (nl)

  • English (en)

  • French (fr)

  • German (de)

  • Italian (it)

  • Japanese (ja)

  • Korean (ko)

  • Russian (ru)

  • Spanish (es)

Password Manger STS account restrictions

By default, the Password Manager STS account is set to be the same account as the Password Manager Service Account by the Password Manager installer. The account requires read rights on domain.

Using STS features in a Password Manager realm

The Password Manager STS settings are stored separately from other Password Manager settings in a file on each server. That file will be encrypted using the service user’s DPAPI key by default, or a specified certificate and can be replicated to other servers in a realm. For the replication to work the Password Manager STS instances should use the same ports.

Using Certificate to protect STS configuration

A trusted X.509 certificate with a private key needs to be installed on each server in the LocalMachine’s certificate store. The provided Rsts.exe.config XML configuration file (\One Identity\Password Manager\Service\SecureTokenServer\) will need to be modified on each machine running a PasswordManager STS instance. An example of the XML configuration file is as follows:

<?xml version="1.0" encoding="utf-8"?>
    <section name="rstsConfigSource" type="Rsts.Config.RstsConfigSource, Rsts"/>
  <rstsConfigSource xmlns="urn:Rsts.Config"> 
   <source type="FileConfigProvider">
      <fileConfigProvider fileName="rstsConfig.bin">
        <protection type="RsaDataProtection">
          <rsaDataProtection certificateStore="LocalMachine" certificateLookupType="FindByThumbprint" certificateLookupValue="b23655f8ac0b81c5b00bac0bc0a15e7e1d2b78be"/>

The thumbprint of the certificate used to encrypt the Password Manager STS settings file is set in the rsaDataProtection element’s certificateLookupValue attribute. Change the value of the certificateLookupValue attribute to match the used certificate’s thumbprint. In case of swapping to certificate encryption, copy the protection element and its child nodes and replace the existing protection element in the masterConfigProvider and slaveConfigProvider node.

NOTE: This configuration will be used after the restart of Password Manager Secure Token Server service.

NOTE: The specified certificate must be valid, trusted and it must exist in the Local Computer’s certificate store. It must have a private key. Access to the private key must be granted to the service account that is running the Password Manager Secure Token Server Windows Service. The private key must be an RSA key, of any length. A certificate with an ECC key is not supported.

CAUTION: The current rstsConfig.bin will be unusable. For master (or single) instances of STS, reconfiguration has to take place from start. In case of slave instances, if the replication process works correctly, no reconfiguration is needed.

Pre-configuration steps after swapping between encryption methods on master (or single) instance

Pre-configuration takes place on the PMAdmin site General Settings > Secure Token Server page. Password Manager will check if a reset happened, then try to configure the basic options needed for STS to work properly. If the configuration is successful, no modal should show up. After a page refresh, STS is useable again.

If Password Manager STS settings are not replicated automatically

To replicate the Password Manager STS settings manually, copy the rstsConfig.bin file from the server where you configured Password Manager STS to all other servers. After you copy the file, you must restart the Password Manager STS Windows Service.

NOTE: You can find rstsConfig.bin in <installdir>/One Identity/Password Manager/Service/SecureTokenServer/.

NOTE: This process needs to be repeated every time Password Manager STS settings are modified.

NOTE: : For this copy-paste process, the encryption method of the Password Manager STS has to be set to certification based encryption before configuration. See: Using Certificate to protect STS configuration.

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