TeleSign is a service that provides phone-based authentication for Password Manager users. To enable the TeleSign service, it must be covered by your license and the administrator must configure the Authenticate via Phone activity and include the activity in corresponding workflows. If TeleSign is enabled, when performing a task on the Self-Service or Helpdesk site, users will prompted to select their phone number to which a one-time code will be sent by TeleSign and then enter the code on the site for verification.
TeleSign service is available anywhere where users can receive calls or text messages. To receive verification codes, users do not need to install any applications on their phones.
To communicate with TeleSign Password Manager uses REST API.
For more information, see Phone-Based Authentication Service Overview.
Using an SQL database and SQL Server Reporting Services you can manage reports that allow you to analyze how the application is used.
The available out-of-the-box reports help you track user registration activity, helpdesk tasks, user statuses, etc.
For more information, see Reporting and User Action History Overview.
One Identity Quick Connect Sync Engine is a One Identity product that provides unified identity and access management. Integrating Password Manager with Quick Connect Sync Engine allows you to enable users and helpdesk operators to manage their passwords across different connected data sources.
To use Quick Connect Sync Engine, configure the Change password in Active Directory and connected systems or Reset password in Active Directory and connected systems activities.
To communicate with Quick Connect Sync Engine, Password Manager uses TCP (Transmission Control Protocol).
For more information, see Reset Password in Active Directory and Connected Systems.
Defender is a One Identity product that provides two-factor authentication. Defender uses one-time passwords (OTP) generated by special hardware or software tokens. If Password Manager is integrated with Defender, users can use one-time passwords to authenticate themselves on the Self-Service site.
To use Defender with Password Manager, install the Defender Client SDK on the server on which Password Manager Service is installed.
For more information, see Authenticate with Defender.