After you have created a domain connection, you can specify advanced settings for the connection: domain controllers and Active Directory sites of the managed domain. For more information about domain controllers, see Domain Controller.
To specify domain controllers
By specifying Active Directory sites in the domain connection settings you select the site in which you want Password Manager to replicate changes as soon as they occur in other sites. This can reduce downtime that users may experience when your environment has several Active Directory sites and changes may not get immediately replicated between the sites.
For example, when helpdesk operators unlock users’ accounts, this operation may occur in one site. But when users attempt to log in to their computers, this operation may occur in another site, to which the information about the unlocked account has not been replicated yet. In this case, users will not be able to log in until the information is replicated to the second site. To mitigate this issue, select the Active Directory sites in which you want to replicate changes immediately in the domain connection settings.
To specify Active Directory sites
After you specify the Active Directory sites in which you want to push changes, you can also select what kind of changes to propagate. The following options are available:
Propagating account-related changes
Select this option to propagate information about unlocking and enabling user accounts in Active Directory. It is recommended to use this option when a managed domain has users in multiple Active Directory sites.
Propagating Q&A profile-related changes
Select this option to propagate information about editing, locking and unlocking Q&A profile, and passcodes issued by help desk. It is recommended to use this option when users and Password Manager Service use domain controllers from different sites. In this case, if a helpdesk operator assigns a passcode to a user (via the domain controller in one site), and then the user attempts to use the passcode on the Self-Service (via the domain controller in another site), the user may encounter the issue when the information about the passcode has not been replicated yet because of intersite replication latency.
Propagating password-related changes
Select this option to propagate information about changing or resetting user password. For more information, see Propagating password-related changes.
To access a managed domain you can use either a domain management account or Password Manager Service account. For more information, see Changing Domain Management Account.
To modify account used to access a domain