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Password Manager 5.7.1 - Administration Guide

About Password Manager Getting Started Password Manager Architecture
Password Manager Components and Third-Party Solutions Typical Deployment Scenarios Password Manager in Perimeter Network Management Policy Overview Password Policy Overview Secure Password Extension Overview reCAPTCHA Overview User Enrollment Process Overview Questions and Answers Policy Overview Password Change and Reset Process Overview Data Replication Phone-Based Authentication Service Overview
Management Policies
Checklist: Configuring Password Manager Understanding Management Policies Configuring Access to the Administration Site Configuring Access to the Self-Service Site Configuring Access to the Helpdesk Site Configuring Questions and Answers Policy Workflow Overview Custom Workflows Custom Activities Self-Service Workflows Helpdesk Workflows Notification Activities User Enforcement Rules
General Settings Upgrading Password Manager Secure Password Extension Password Policies Reporting Password Manager Integration Appendixes Glossary About us

Display CAPTCHA

Use this activity to display a CAPTCHA image on the Self-Service site and require users to enter the displayed characters before beginning a workflow. This feature provides enhanced protection against automated attacks.

This activity has the following settings:

  1. Number of characters. Specify the number of characters that will be displayed on a CAPTCHA image.
  2. Noise level. Select the noise level for a CAPTCHA image. The higher the level the more difficult it will be to read the characters.

Display reCAPTCHA

Use this activity to verify reCAPTCHA on the Self-Service site and require users to click on the I'm not a robot check box before beginning a workflow. This will either pass the user immediately (with No CAPTCHA) or challenge them to validate whether or not they are human. This feature provides enhanced protection against automated attacks.

reCAPTCHA V2 is a free CAPTCHA service provided by Google.

To start using reCAPTCHA V2, you need to sign up and get reCAPTCHA V2 keys on the following Web site: http://www.google.com/recaptcha.

When getting the keys, provide the DNS name of the domain where Password Manager Self-Service sites are installed. If the Self-Service sites are installed in different domains, select the Enable this key on all domains check box to create a global key.

To learn more about using and configuring reCAPTCHA V2, go to https://support.google.com/recaptcha/?hl=en#6081880.

This activity has the following settings:

  • Site key. Specify the site key you received when configuring reCAPTCHA V2.
  • Secret key. Specify the secret key you received when configuring reCAPTCHA V2.
  • Theme. Select from Light or Dark theme for the reCAPTCHA V2 widget.

Authenticate with Password

Use this activity to authenticate users by their passwords when running a workflow.

This activity has the following settings:

  • Authenticate users with expired passwords. Select this check box to grant access to the Self-Service site to users who are required to change their passwords at next logon. If you clear this check box, users will be denied any access to Password Manager functionality when their passwords are expired or should be changed at next logon.
  • Authenticate users with disabled accounts. If you select this check box, Password Manager will allow users whose accounts are disabled to unlock and re-enable their accounts, reset and manage passwords by using their Q&A profiles.

Authenticate with Q&A Profile (Random Questions)

Use this activity to authenticate a user with the personal Questions and Answers profile. In this activity you can specify how many questions from the Questions and Answers profile the user must answer to be authenticated. But you cannot select specific questions from user’s Q&A profile. To require users to answer specific questions from their Q&A profiles, use the Authenticate with Q&A profile (specific questions) activity.

You can configure this activity to display all questions on a single page or only one or the specified number of questions at a time, so that users will not be able to see next questions before they answer the current ones. To display all questions on a single page, use this activity one time in a workflow. To display questions consecutively on several pages, use this activity several times in a workflow (place several Authenticate with Q&A profile (random questions) activities in a row).

This activity has the following settings:

  1. All questions from user’s Q&A profile. Select this option to have users answer all questions from their Q&A profiles during authentication.
  2. This number of randomly selected questions. Select this option to set the number of questions required to authenticate users. You can specify what types of secret questions (mandatory, optional or user-defined) should be used to authenticate the user by selecting corresponding check boxes.
  3. Do the following if the number of questions in user’s Q&A profile is less than specified. Using this option you can either allow or prohibit authentication for users if their Q&A profiles do not have enough secret questions. If you allow authentication, then all questions from the Q&A profile will be used to authenticate a user. If you decide to prohibit authentication, the workflow in which this activity is used will not be performed. The user will have to update his Q&A profile first, after that he will be able to perform the task that contains this authentication activity.
  4. Allow users to see what questions were answered incorrectly. Select this check box to allow users to see to what questions they have provided incorrect answers during authentication.
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