Use this activity to include phone-based authentication in a self-service workflow. If your license includes phone-based authentication service, you will be able to configure and use this activity.
|IMPORTANT: To enable users to use phone-based authentication, configure the user scope for this feature. For more information, see Telephone Verification Feature License.|
If your Password Manager license does not include phone-based authentication service and you want to use this service, please contact One Identity Software Support to obtain the necessary license at https://support.oneidentity.com/.
Before enabling phone-based authentication, make sure that users’ phone numbers stored in Active Directory are in a correct format. The phone number must meet the following requirements:
The USA numbers may not start with 00 or + sign, if they comply with all other requirements and contain 11 digits. For example, the number 1-555-123-3245 will be considered valid.
This activity has the following settings:
You can test the configured settings by clicking the Test settings button and entering the phone number to which a one-time PIN code will be sent.
Use this activity to allow users to use passcode for creating or updating Questions and Answers profile. Passcodes are assigned by helpdesk operators to users who have forgotten their passwords and at the same are not registered with Password Manager or have forgotten their answers to secret questions.
You do not need to configure any settings for this activity.
Use this authentication activity in the I Have a Passcode workflow only.
For more information on configuring settings for assigning passcodes, see Assign Passcode.
This section describes activities that provide core actions of the self-service workflows, such as Reset password in Active Directory, Unlock account, etc.
This activity is a core activity of the My Questions and Answers Profile workflow. Use this activity to enable users to create and update their Questions and Answers profiles.
You can also use this activity in the Forgot My Password and Unlock My Account workflows, if you want to force users to update their Q&A profiles after they reset passwords or unlock their accounts. When you use this activity in the Forgot My Password and Unlock My Account workflows, select the Run this activity only if user’s Q&A profile should be updated check box to make users update their Q&A profiles only if the profiles are not compliant with the current requirements.
The activity has the following settings: