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Password Manager 5.7.1 - Administration Guide

About Password Manager Getting Started Password Manager Architecture
Password Manager Components and Third-Party Solutions Typical Deployment Scenarios Password Manager in Perimeter Network Management Policy Overview Password Policy Overview Secure Password Extension Overview reCAPTCHA Overview User Enrollment Process Overview Questions and Answers Policy Overview Password Change and Reset Process Overview Data Replication Phone-Based Authentication Service Overview
Management Policies
Checklist: Configuring Password Manager Understanding Management Policies Configuring Access to the Administration Site Configuring Access to the Self-Service Site Configuring Access to the Helpdesk Site Configuring Questions and Answers Policy Workflow Overview Custom Workflows Custom Activities Self-Service Workflows Helpdesk Workflows Notification Activities User Enforcement Rules
General Settings Upgrading Password Manager Secure Password Extension Password Policies Reporting Password Manager Integration Appendixes Glossary About us

Disabling Secure Password Extension Connection to Self-Service Site 4.x

After you have configured Password Manager 5.6.3 instances and converted users’ Q&A profiles, you need to disable the administrative template setting that forces Secure Password Extension to connect to the Self-Service site 4.x. When you disable this setting, Secure Password Extension will automatically connect to Self-Service site 5.6.3.

To disable Secure Password Extension connection to Self-Service site 4.x on a computer running Windows Server 2008 R2 or later

  1. Click the Start button, click Run, and type mmc. Click OK.
  2. In the Console window on the File menu, click Add/Remove Snap-in.
  3. Double-click Group Policy Management Editor in the list of available snap-ins.
  4. In the Group Policy Wizard window, click Browse, select the domain policy that is configured to work with Secure Password Extension and click OK.
  5. Click Finish to exit Group Policy Wizard.
  6. Click OK.
  7. Expand Computer Configuration on the Group Policy Object Editor left pane, then right click Administrative Templates node, and select Add / Remove Templates.
  8. Click Add, browse for the prm_gina.adm or prm_gina.admx file, select it, and then click Open.
  9. Click Close to close the Add/Remove Templates dialog box.
  10. If you used the prm_gina.admx file, select Administrative Templates node, and then double-click the One Identity Password Manager template on the right pane.

    - OR -

    If you used the prm_gina.adm file, select Classic Administrative Templates (ADM) node, and then double-click the One Identity Password Manager template on the right pane.

  11. Double-click Upgrade Settings.
  12. Double-click Force connection to Self-Service site 4.x.
  13. Select the Disabled option and click OK.

Uninstalling Password Manager 4.x

After Secure Password Extension has been configured to connect to Self-Service site 5.6.3, you can uninstall Password Manager 4.x.

To uninstall Password Manager 4.x

  1. Click Start, click Run, type appwiz.cpl, and then press ENTER.
  2. If you are using Windows XP, select Quest Password Manager in the list, and then click Remove.

    - OR -

    If you are using a later version of Windows, select Quest Password Manager in the list, and then click Uninstall.

In-Place Upgrade

In-Place Upgrade

When performing an in-place upgrade to Password Manager 5.6.3, you must uninstall Password Manager 4.x before installing Password Manager 5.6.3. Therefore, you cannot export and import configuration settings several times and preview the results of the configuration upgrade. That is why it is recommended to perform a side-by-side upgrade of Password Manager.

In-place upgrade should be performed in the following order:

  1. Use the administrative template to force SPE to connect to the Self-Service site 4.x. For more information, see Enabling Secure Password Extension Connection to Self-Service Site 4.x.
  2. Upgrade Secure Password Extension (SPE). For more information, see Upgrading Secure Password Extension.
  3. Upgrade Password Policy Manager (PPM). For more information, see Upgrading Password Policy Manager.
  4. Export configuration settings from Password Manager 4.x. For more information, see Exporting Configuration Settings from Password Manager 4.x.
  5. Uninstall Password Manager 4.x. For more information, see Uninstalling Password Manager 4.x.
  6. Install Password Manager 5.6.3. For more information, see Installing Password Manager 5.x.x.
  7. Import configuration settings to Password Manager 5.6.3. For more information, see Importing Configuration Settings to Password Manager 5.6.3.
  8. Configure settings in Password Manager 5.6.3 that were not migrated from Password Manager 4.x. For more information, see Configuring Password Manager 5.6.3.
  9. Verify the configuration by creating a test user. For more information, see Verifying Password Manager 5.6.3 Configuration.
  10. Export configuration settings from Password Manager 5.6.3 and import them to all other instances of Password Manager 5.6.3. For more information, see Upgrading Multiple Instances of Password Manager 5.6.3.

    This step is optional and should be performed if you have multiple instances of Password Manager.

  11. Convert Q&A profiles of users belonging to the user scope of created Management Policies. For more information, see Converting Q&A Profiles.

    If you upgrade Password Manager from version 4.6.x, before converting users’ Q&A profiles make sure you stop the scheduled tasks (“Quest Password Manager” and “Quest Password Manager Publisher”) and stop the QPM application pool in IIS console on a computer running Password Manager 4.6.x.

  12. Use the administrative template to disable the setting that forces Secure Password Extension to connect to the Self-Service site 4.x. For more information, see Disabling Secure Password Extension Connection to Self-Service Site 4.x.

    IMPORTANT: If you want to perform an in-place upgrade, it is recommended to use a test environment before upgrading Password Manager in the production environment of your enterprise.

Uninstalling Password Manager 4.x

After you have exported configuration settings from Password Manager 4.x, you can uninstall Password Manager 4.x.

To uninstall Password Manager 4.x

  1. Click Start, click Run, type appwiz.cpl, and then press ENTER.
  2. If you are using Windows XP, select Quest Password Manager in the list, and then click Remove.

- OR -

If you are using a later version of Windows, select Quest Password Manager in the list, and then click Uninstall.

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