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Password Manager 5.7.1 - Administration Guide

About Password Manager Getting Started Password Manager Architecture
Password Manager Components and Third-Party Solutions Typical Deployment Scenarios Password Manager in Perimeter Network Management Policy Overview Password Policy Overview Secure Password Extension Overview reCAPTCHA Overview User Enrollment Process Overview Questions and Answers Policy Overview Password Change and Reset Process Overview Data Replication Phone-Based Authentication Service Overview
Management Policies
Checklist: Configuring Password Manager Understanding Management Policies Configuring Access to the Administration Site Configuring Access to the Self-Service Site Configuring Access to the Helpdesk Site Configuring Questions and Answers Policy Workflow Overview Custom Workflows Custom Activities Self-Service Workflows Helpdesk Workflows Notification Activities User Enforcement Rules
General Settings Upgrading Password Manager Secure Password Extension Password Policies Reporting Password Manager Integration Appendixes Glossary About us

Adding Domain Connection

After adding a domain connection to the user scope, you need to specify groups from the domain that will be able to access the Self-Service site. By default, the group “Domain Users” is included in the scope when you add the domain connection to the user scope. You can also restrict some domain groups from accessing the Self-Service site.

To add a domain connection

  1. Open the Administration site by entering the Administration site URL in the address bar of your browser. By default, the URL is http(s)://<ComputerName>/PMAdmin, where <ComputerName> is the name of the computer on which Password Manager is installed.
  2. On the Administration site, select the Management Policy you want to configure and click the User Scope link.
  3. On the User Scope page, click Add domain connection.
  4. If domain connections already exist, select a domain connection from the list. If you want to create a new connection, click Add domain connection.
  5. If you selected to create the new domain connection, in the Add New Domain Connection dialog, configure access to the domain by doing the following:
    • In the Domain name text box, type the name of the domain that you want to register with Password Manager.
    • In the Domain alias text box, type the alias for the domain which will be used to address the domain on the Self-Service site.
    • To have Password Manager access the managed domain using the Password Manager Service account, select Password Manager Service account. Otherwise, select Domain management account, and then enter user name and password for the domain management account. Note, that if Password Manager Service account is used to access the domain, it should have the same permissions as the domain management account.

For information on how to prepare a domain management account, see Configuring Permissions for Domain Management Account.

  1. Click Save.

NOTE: When you add a domain to the user scope, the group “Domain Users” from this domain is automatically included in the user scope.

To specify groups or OUs that are allowed to access the Self-Service site

  1. On the Administration site, select the Management Policy you want to configure and click the User Scope link.
  2. On the User Scope page, select the domain connection for which you want to specify groups or OUs and click Edit.
  3. Do the following:
    • To specify the groups, click Add under Groups allowed access to the Self-Service site.
    • To specify the OUs, click Add under Organizational units allowed access to the Self-Service site.
  4. Click Save.

To specify groups or OUs that are denied access to the Self-Service site

  1. On the Administration site, select the Management Policy you want to configure and click the User Scope link.
  2. On the User Scope page, select the domain connection for which you want to specify groups or OUs and click Edit.
  3. Do the following:
    • To specify the groups, click Add under Groups denied access to the Self-Service site.
    • To specify the OUs, click Add under Organizational units denied access to the Self-Service site.
  4. Click Save.

Specifying Advanced Options for Domain Connection

After you have created a domain connection, you can specify advanced settings for the connection: domain controllers and Active Directory sites of the managed domain.

Domain Controller

Selecting the domain controller allows you to specify what domain controller Password Manager should use when connecting to the managed domain. By default, two options are available: domain controller used by user computer and default domain controller.

Domain controller used by user computer is a domain controller that a user computer connects to. It may not be the same as the domain controller used by the computer running the Password Manager Service. The information about this domain controller is passed to Password Manager in requests made by Secure Password Extension.

Default domain controller is a domain controller that is automatically identified as a preferred domain controller for the computer running the Password Manager Service.

You can also add any other domain controller from the specified domain by pressing the Add button under the domain controllers table on the Advanced settings tab of the Edit Domain Connection dialog.

You can select several domain controllers to ensure fault tolerance in your environment. By default, the first domain controller in the list will be used by Password Manager to connect to the domain. But if the first domain controller is not available, Password Manager will attempt to connect to the next domain controller in the list, and so on.

When Password Manager uses a domain controller other than the first one in the list of domain controllers, the Environment Health Checker scheduled task checks whether the first domain controller (with the highest priority) is available. When it becomes available, Password Manager switches back to using this domain controller. For more information, see Environment Health Checker Task.

To specify domain controllers

  1. On the Administration site, select the Management Policy you want to configure and click the User Scope link.
  2. On the User Scope page, select the domain connection for which you want to specify domain controllers and click Edit.
  3. On the User Scope Settings for #Domain# page, click Edit.
  4. On the Advanced settings tab of the Edit Domain Connection dialog, click Add under the domain controllers table and select required domain controllers, and click Add.
  5. Click Save and select how you want to apply the updated settings. You can either apply the new settings for this user scope only, or everywhere where this domain connection is used.

Active Directory Sites

By specifying Active Directory sites in the domain connection settings you select the site in which you want Password Manager to replicate changes as soon as they occur in other sites. This reduces downtime that users may experience when your environment has several Active Directory sites and changes do not get immediately replicated between the sites.

For example, when users unlock their accounts on the Self-Service site, this operation may occur in one site. But when they attempt to log in to their computers, this operation may occur in another site, to which the information about the unlocked account has not been replicated yet. In this case, users will not be able to log in until the information is replicated to the second site. To mitigate this issue, select the Active Directory sites in which you want to replicate changes immediately in the domain connection settings.

When specifying the site, you can select either the default writable domain controller (automatically selected in Active Directory) or select several writable domain controllers from this site. If you specify several domain controllers, changes will be propagated to the first available domain controller in the site.

To specify Active Directory sites

  1. On the Administration site, select the Management Policy you want to configure and click the User Scope link.
  2. On the User Scope page, select the domain connection for which you want to specify Active Directory sites and click Edit.
  3. On the User Scope Settings for #Domain# page, click Edit.
  4. On the Advanced Options tab of the Edit Domain Connection dialog, click Add under the Active Directory sites table, select required sites, and click Add. You can use the autofill option to automatically populate the table with all available sites from the current domain.
  5. Click Save and select how you want to apply the updated settings. You can either apply the new settings for this user scope only, or everywhere where this domain connection is used.
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