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Password Manager 5.7.1 - Administration Guide

About Password Manager Getting Started Password Manager Architecture
Password Manager Components and Third-Party Solutions Typical Deployment Scenarios Password Manager in Perimeter Network Management Policy Overview Password Policy Overview Secure Password Extension Overview reCAPTCHA Overview User Enrollment Process Overview Questions and Answers Policy Overview Password Change and Reset Process Overview Data Replication Phone-Based Authentication Service Overview
Management Policies
Checklist: Configuring Password Manager Understanding Management Policies Configuring Access to the Administration Site Configuring Access to the Self-Service Site Configuring Access to the Helpdesk Site Configuring Questions and Answers Policy Workflow Overview Custom Workflows Custom Activities Self-Service Workflows Helpdesk Workflows Notification Activities User Enforcement Rules
General Settings Upgrading Password Manager Secure Password Extension Password Policies Reporting Password Manager Integration Appendixes Glossary About us

Changing Domain Management Account

To access a managed domain you can use either a domain management account or Password Manager Service account. For more information on how to configure a domain management account, see Configuring Permissions for Domain Management Account. Password Manager Service account is the account that was configured during Password Manager installation. Password Manager Service account may be used as a domain management account only when the Service account has all the permissions required for the domain management account.

To modify account used to access a domain

  1. On the Administration site, select the Management Policy you want to configure and click the User Scope link.
  2. On the User Scope page, select the domain connection for which you want to change access account and click Edit.
  3. On the User Scope Settings for #Domain# page, click Edit.
  4. In the Access account section of the Edit Domain Connection dialog, select Password Manager Service account to have Password Manager access the managed domain using the Password Manager Service account. Otherwise, select Domain management account, and then enter user name and password for the domain management account.
  5. Click Save and select how you want to apply the updated settings. You can either apply the new settings for this user scope only, or everywhere where this domain connection is used.

Removing a Domain Connection

To remove a domain connection

  1. On the Administration site, select the Management Policy you want to configure and click the User Scope link.
  2. On the User Scope page, select the domain connection you want to delete and click Remove. Note, that the domain connection will be removed from this user scope only. If you want to permanently remove the domain connection, remove it from everywhere where it is used, and then on the General Settings|Domain Connections tab, click Remove under the required connection.

Adding Secret Questions

Secret questions are the main part of the Questions and Answers policy that allows authenticating users on the Self-Service site before users can perform any self-service tasks.

For more information on the Questions and Answers policy, see Configuring Questions and Answers Policy.

To create secret questions in the default language

  1. Open the Administration site by typing the Administration site URL in the address bar of your Web browser. By default, the URL is http(s)://<ComputerName>/PMAdmin/.
  2. On the Administration site home page, click the Add secret questions link under the Management Policy you want to configure.
  3. On the Configure Questions and Answers Policy page, select the default language for secret questions by clicking the language link in the Default language option.
  4. Under Question List, click the Edit questions link to specify mandatory, optional and helpdesk questions in the default language.
  5. In the Edit Questions in the Default Language dialog box, specify mandatory, optional and helpdesk questions.
  6. Change questions’ order by clicking the appropriate links.
  7. Click Save to save the questions and close the dialog box.

    NOTE: Modifying a question list does not affect existing personal Questions or Answers profiles unless the users have to update their profiles as a result of the enforcement rules that require users to update Q&A profiles when the question list is modified. For more information on the enforcement rules, see User Enforcement Rules.


Password Manager Architecture


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