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Password Manager 5.7.1 - Administrator Guide (AD LDS edition)

About Password Manager Getting Started Password Manager Architecture Management Policies
Checklist: Configuring Password Manager Understanding Management Policies Configuring Access to the Administration Site Configuring Access to the Self-Service Site Configuring Access to the Helpdesk Site Configuring Questions and Answers Policy Workflow Overview Custom Workflows Custom Activities Self-Service Workflows Helpdesk Workflows User Enforcement Rules
General Settings Password Policies Reporting Appendix A: Accounts Used in Password Manager for AD LDS Appendix B: Open Communication Ports for Password Manager for AD LDS Appendix C: Customization Options Overview Glossary About us

Unlock My Account

You can use this workflow to configure the Unlock My Account task for the Self-Service site. Users use this task to unlock their accounts if they are locked out.

The default configuration of this workflow is the following:

  1. Display CAPTCHA.
  2. Authenticate with Q&A profile (random questions).
  3. Lock Q&A profile.
  4. Unlock account.
  5. Restart workflow if error occurs.
  6. Email user if workflow succeeds.
  7. Email user if workflow fails.

My Notifications

You can use this workflow to configure the My Notifications task for the Self-Service site. Users perform this task to select what email notifications they want to receive when specified events occur.

The default configuration of this workflow is the following:

  1. Display CAPTCHA.
  2. Authenticate with password.
  3. Subscribe to notifications.
  4. Restart workflow if error occurs.
  5. Email user if workflow succeeds.
  6. Email user if workflow fails.

I Have a Passcode

You can use this workflow to configure the I Have a Passcode task for the Self-Service site. Users perform this task when they have forgotten their passwords and, at the same time, are not registered with Password Manager or have forgotten their answers to secret questions. In this case, they must obtain a temporary passcode from the help desk before they can create or update Questions and Answers profiles and reset passwords.

The default configuration of this workflow is the following:

  1. Display CAPTCHA.
  2. Authenticate with passcode.
  3. Edit Q&A Profile.
  4. Restart workflow if error occurs.
  5. Email user if workflow succeeds.
  6. Email user if workflow fails.

Overview of Built-in Self-Service Activities

All built-in activities available in the self-service workflows fall into the following categories: authentication, actions, and notifications.

Authentication activities are activities that provide different authentication options, for example authentication with password or Questions and Answers profiles, or phone-based authentication.

The actions category includes activities that are core components of the built-in self-service workflows, for example Unlock Account, Edit Q&A Profile, and other activities.

Notification activities are activities that you can use to configure email notifications for users and administrators, and specify conditions under which the notifications should be sent.

The following sections describe the built-in self-service activities and provide information about the settings specific to each activity.

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