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Password Manager 5.7.1 - Administrator Guide (AD LDS edition)

About Password Manager Getting Started Password Manager Architecture Management Policies
Checklist: Configuring Password Manager Understanding Management Policies Configuring Access to the Administration Site Configuring Access to the Self-Service Site Configuring Access to the Helpdesk Site Configuring Questions and Answers Policy Workflow Overview Custom Workflows Custom Activities Self-Service Workflows Helpdesk Workflows User Enforcement Rules
General Settings Password Policies Reporting Appendix A: Accounts Used in Password Manager for AD LDS Appendix B: Open Communication Ports for Password Manager for AD LDS Appendix C: Customization Options Overview Glossary About us

User Status Statistics Task

By default, the User Status Statistics task runs every day. Normally, it is not recommended to change the schedule, although if you have other heavy-duty tasks running at that time, we recommend that you reschedule the User Status Statistics task to run in off-peak hours. The User Status Statistics task is used to do the following:

  • Enumerating users for licensing purposes. Password Manager is licensed for a specific number of user accounts enabled for management. The task checks whether the managed user count is within the license limit.
  • Collecting statistic information about users including the total user count, the number of users registered and the users not-registered with Password Manager, the number of users required to register with Password Manager, and the number of users required to update profile. This information is collected for all application directory partitions managed by a specific Password Manager instance and displayed on the Reports page of the Administration site.

The scope of this task corresponds to user scopes of all configured Management Policies.

To schedule this task

  1. Connect to the Administration site by typing the Administration site URL in the address bar of your Web browser. By default, the URL is http://<ComputerName>/PMAdminADLDS/.
  2. On the menu bar, click General Settings, then click the Scheduled Tasks tab.
  3. Click Edit under the User Status Statistics task.
  4. From the drop-down list select one of the following options: Run hourly, Run daily or Run weekly.
  5. Depending on the option selected above, specify the time and/or days of the week when this task should be run.
  6. Under Run the task on this Password Manager instance, select the Password Manager server on which the task should be run.

    IMPORTANT: The task status can be viewed only on the Password Manager instance on which the task is scheduled to run.
  7. Click Save.

To force the task to run earlier than scheduled, click the Run now link under the task.

Web Interface Customization

Password Manager provides a simple and convenient way to customize the appearance of the Self-Service and Helpdesk sites. For example, you can change the company and product logos, and modify the color scheme.

To replace product and company logos with custom images

  1. On the home page of the Administration site, click General Settings, and then click the Web Interface Customization tab.
  2. Under the Large product logo option, click Change to browse for your custom image. Note, the image size must be 440 by 70 pixels and the image must be saved as a PNG with transparency. The large product logo is used only on the logon page of the Helpdesk site.
  3. Under the Product logo option, click Change to browse for your custom image. Note, the image size must be 400 by 48 pixels and the image must be saved as a PNG with transparency.
  4. Under the Company logo option, click Change to browse for your custom image. Note, the image size must be 115 by 48 pixels and the image must be saved as a PNG with transparency.
  5. Click Save.

By modifying the color scheme you can customize the appearance of the Self-Service and Helpdesk sites to fit your corporate standards. Each color scheme offers a main color, page title, text, hyperlink, icon, button, button text and error text colors. The main color defines the logo bar color.

To modify the color scheme

  1. On the home page of the Administration site, click General Settings, and then click the Web Interface Customization tab.
  2. Under the Color scheme option, select the required color scheme for the Self-Service and Helpdesk sites. Click Preview to preview the selected color scheme.
  3. To adjust the color scheme select the Custom option or adjust one or several colors of the selected color scheme by using a color picker.
  4. Click Save.

Instance Reinitialization

This section provides information on how to reinitialize an instance of Password Manager Service. Reinitialization means changing any of the settings you specified during initialization: the certificate for encrypting traffic between the standalone Self-Service and Helpdesk sites and the Password Manager Service, port number, encryption algorithm and key length, and hashing algorithm.

You may want to reinitialize the Password Manager instance to change any of the settings you specified when initializing the instance.

Modifying Service Connection Settings

Using service connection settings you can specify the following:

  • Certificate name - use this setting to enter the name of the certificate for authentication and traffic encryption the Password Manager Service and the web sites (Self-Service and Helpdesk). By default, Password Manager uses a built-in certificate issued by One Identity for this purpose. If you install the web sites on a standalone server, it is recommended to replace the default certificate with a custom certificate issued by a trusted Windows-based authentication authority.

For more information on obtaining and installing custom certificates, see Specifying Custom Certificates for Authentication and Traffic EncryptionBetween Password Manager Service and Web Sites.

  • Port number - use this setting to specify the port that the Self-Service and Helpdesk sites will use to connect to the Password Manager Service. By default, port 8081 is used.

    IMPORTANT: If you change the certificate and port number, the Self-Service and Helpdesk sites installed on standalone servers will be unavailable to users until you reinitialize the sites using the updated settings. For information, see Installing Self-Service and Helpdesk Sites on a Standalone Server.

To modify the service connection settings

  1. On the home page of the Administration site, click General Settings, and then click the Instance Reinitialization tab.
  2. Under Service connection settings, from the Certificate name drop-down list, select the required certificate for authentication and traffic encryption between the Web sites (Self-Service and Helpdesk) and the Password Manager Service.
  3. In the Port number text box, enter the port number you want the Web sites to use to connect to the Password Manager Service.
  4. Click Save.
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