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Password Manager 5.7.1 - Administrator Guide (AD LDS edition)

About Password Manager Getting Started Password Manager Architecture Management Policies
Checklist: Configuring Password Manager Understanding Management Policies Configuring Access to the Administration Site Configuring Access to the Self-Service Site Configuring Access to the Helpdesk Site Configuring Questions and Answers Policy Workflow Overview Custom Workflows Custom Activities Self-Service Workflows Helpdesk Workflows User Enforcement Rules
General Settings Password Policies Reporting Appendix A: Accounts Used in Password Manager for AD LDS Appendix B: Open Communication Ports for Password Manager for AD LDS Appendix C: Customization Options Overview Glossary About us

Account for Using One Identity Quick Connect

You can configure cross-platform password synchronization using One Identity Quick Connect. If used in conjunction with Quick Connect Sync Engine, Password Manager allows you to enable users and helpdesk operators to manage their passwords across a wide variety of connected systems.

To enable Password Manager to set passwords in connected systems, the account used to access Quick Connect must be a member of the local administrators group on the Quick Connect server.

For more information on using Quick Connect with Password Manager, see Reset Password in AD LDS and Connected Systems.

Appendix B: Open Communication Ports for Password Manager for AD LDS

Appendix B: Open Communication Ports for Password Manager for AD LDS

This section provides a list of communication ports that need to be open in the firewall for Password Manager to function properly.

Administration Site

  • Port 80 (Default HTTP) TCP Inbound
  • Port 443 (Default HTTPS) TCP Inbound/Outbound
  • Port 8081 TCP Inbound/Outbound
  • Port 25 (Default SMTP port) TCP Outbound

Self-Service and Helpdesk Sites

  • Port 80 (Default HTTP) TCP Inbound
  • Port 443 (Default HTTPS) TCP Inbound/Outbound
  • Port 8081 TCP Inbound/Outbound

Password Manager Service

  • Port 53 (Outgoing DNS lookups) UDP Outbound
  • Port 88 (Kerberos Authentication) TCP/UDP Outbound
  • Port 389 (LDAP Access) TCP/UDP Outbound
  • Port 636 (LDAP Access) TCP Outbound
  • Port 137 (NetBIOS Name Service) TCP Outbound
  • Port 139 (NetBIOS Session Service) TCP Outbound

SQL Server

  • Port 1433 (SQL Server) TCP/UDP Outbound
  • Port 1434 (SQL Server Browser Service) TCP/UDP Outbound

Report Server

  • Port 80 (SQL Server Report Services) TCP Outbound

Email Notification

  • Port 25 (Default SMTP port) TCP Outbound

One Identity Quick Connect Sync Engine

  • Port 808 TCP Outbound

Telesign

  • Port 443 TCP Outbound

Defender

  • Port specified in the activity settings (Authenticate with Defender) is used

Appendix C: Customization Options Overview

There are multiple ways to customize the Self-Service and Helpdesk sites. You can customize email notifications, change company and product logos and Web sites color scheme, etc.

The following customization options are available in Password Manager:

Customization of Steps in Self-Service and Helpdesk Tasks

Customization of Steps in Self-Service and Helpdesk Tasks

You can change the steps and the order of steps in self-service and helpdesk tasks by modifying the workflows that correspond to these tasks. For example, to modify the Forgot My Password task on the Self-Service site you need to modify the Forgot My Password workflow on the Administration site.

A workflow consists of activities; each activity can be configured independently of other activities. Almost each activity corresponds to a single step in a task, that is a single page in the wizard a user goes through to complete the task.

By adding and removing activities and changing activities’ order in a self-service workflow you can define what wizard pages and in what order users will go through when performing a task on the Self-Service site. The same applies to the Helpdesk site and helpdesk workflows.

To edit a workflow, open the workflow on the Administration site and add or remove activities in the workflow designer.

For more information on configuring workflows, see Workflow Structure.

For more information on modifying self-service workflows and activities, see Self-Service Workflows.

For more information on modifying helpdesk workflows and activities, see Helpdesk Workflows.

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