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Password Manager 5.7.1 - Release Notes

Resolved Issues

The following is a list of issues addressed in this release.

 

Table 2:

 

Resolved issue

Issue ID

Vulnerability issue - Missing Http Only Flag from Cookie

635796

Under Reporting, History tab, an error occurred while performing the search.

675628

Bulk import of a question with apostrophe, fails to display it in My Q&A Profile workflow.

696517

Standalone self-service site is not initializing after upgrade to 5.7.

704405

"Eye" icon in confirm password field is not visible on new password page.

705573

Incorrect "All answers must be unique" message displays.

714567

Add User attributes for 'Authenticate with Radius 2FA' Workflow Step (Sends to RSA Server).

704658

Telesign automated calls use default (English) language instead of Chinese. 714527
Color customization does not get applied on Self-Service and Helpdesk sites. 704377
Authenticate user by email (search) or logon names does not work if there are two or more Management Policies for the same domain. 705750
Unable to run the user status statistic task. "Unable to remove records by ID" error occurs in the event log 697536
QC workflow gives exception "Connection to reset password is empty", when user clicks change password in user site. 724792
Renaming of the shortcut generated after Password Manager installation from "SelfService" to "Password SelfService" 713373
Green/Red color incorrectly shows color of Disallowed Characters Rule. 701950
Error in USS reports when a special character '&' is present in records of DB. 675039
Incorrect format of IPv6 + port number in LDAP call. 654729

Known Issues

The following is a list of issues, including those attributed to third-party products, known to exist at the time of release.

 

Table 3:

 

Known issue

Issue ID

Users may fail to log in on the Self-Service site using their user principal names (UPNs).

Workaround: Remove the corresponding managed domain from user scopes of configured Management Policies and add it again.

203516

On the Self-Service site, users may fail to authenticate themselves with passwords, if passwords contain only blank characters.

Workaround: Users must change passwords so that passwords do not contain only blank characters.

217751

If you add a domain group to a user scope on the Administration site and then rename the group using standard Active Directory management tools (for instance, the “Active Directory Users and Groups” console), Password Manager may not rename the group on the User Scope page of the Administration site.

Workaround: Remove the group from the user scope and add it again.

220304

If a user belongs to user scopes of two Management Policies, the user may receive two email notifications instead of one when enforcement rules and reminders are applied.

Workaround: Either remove the user from the user scope of one Management Policy or from user scopes of enforcement rules and reminders belonging to a single Management Policy.

220778

If a domain management account is disabled or its password is changed, Password Manager continues to access managed domains and no errors occur.

221124

After importing the configuration to a Password Manager instance, there may be no notification on the Administration site that the account used to connect to the domain is invalid if the Password Manager Service account is used for connection.

Do either of the following to work around this issue:

  • After importing the configuration to a Password Manager instance residing in a different domain or installed on a standalone server, verify each domain connection and accounts used to access domains.
  • Do not use the “Password Manager Service account” setting for connecting to managed domains if Password Manager instances are installed in different domains or on standalone servers.

259528

Search for users may fail on the Self-Service and Helpdesk sites and a list of domain controllers for a managed domain may fail to be displayed on the Administration site, when a new domain controller is being promoted in the environment.

Workaround: Stop all Password Manager application pools in the IIS and start them after the domain controller has been promoted and corresponding changes have been replicated.

315876

When two Management Policies have mutually exclusive user scopes, search for users on the Self-Service or Helpdesk site may fail.

Workaround: Do not create Management Policies with mutually exclusive user scopes, i.e. do not add the same groups to the scope of users allowed to access the Self-Service site in one Management Policy and to the scope of users denied access to the Self-Service site in the other Management Policy.

324517

Search for users may fail on the Self-Service and Helpdesk sites and a list of domain controllers for a managed domain may fail to be displayed on the Administration site, when a new domain controller is being promoted in the environment.

Workaround: Stop all Password Manager application pools in the IIS and start them after the domain controller has been promoted and corresponding changes have been replicated.

335554

When installing Password Manager on a computer running Windows Server 2012 or Windows Server 2012 R2, installation may fail with the following error logged if the installation log is enabled: Error 0x80090016: Failed to Commit IIS Config Changes

Workaround: To resolve this issue, follow instructions in Microsoft’s article at http://support.microsoft.com/kb/977754.

350492

When several domains sharing the same UPN suffix are added to the user scope, Password Manager may fail to find users on the Self-Service site when search for users belonging to a domain other than the first one is performed by a user principal name.

To work around this issue, perform the following steps on the “Search and Logon Options” page of the Administration site:

  1. Select the “Users must enter the following user account attribute for identification” option.
  2. Enter the userPrincipalName value in the text box below that option.
  3. Click Save.

353295

Information on how to clean up the Password Manager database is missing from the Password Manager Administrator Guide.

437796

Firefox may stop responding when you try to configure a UI-control in a custom activity.

Workaround: Use a different browser, such as Chrome.

468748

After upgrade, the Password Manager service may not start as expected.

Workaround: Use the Services console (Services.msc) to start the Password Manager service: Right-click that service in the console, and then click Start.

468736

After upgrade, you may view old QPM* application(s) in the IIS Manager console.

Workaround: You may safely delete the old QPM* application(s) in the IIS Manager console.

468735

System Requirements

This section provides system requirements for installing and running Password Manager and its components.

Password Manager Service and Administration Site requirements

Before installing Password Manager, ensure your system meets the following minimum hardware and software requirements:

 

Table 4:

 

Requirement

Details

Platform

1.6 GHz or higher Intel Pentium-compatible CPU

Memory

At least 1.5 GB RAM

Hard Disk Space

2.7 GB of free disk space

NOTE: If .Net Framework is already installed, then installation may take less space.

Operating System

Password Manager can be run on any of the following operating systems:

  • Microsoft Windows Server 2008 R2
  • Microsoft Windows Server 2012
  • Microsoft Windows Server 2012 R2
  • Microsoft Windows Server 2016 (Supports only Password Manager 5.7)

NOTE: Password Manager is not supported on Windows Server Core mode setup.

Internet Information Services

On the Web server, Password Manager requires any of the following IIS versions:

  • Microsoft Internet Information Services 7.0
  • Microsoft Internet Information Services 7.5
  • Microsoft Internet Information Services 8.0
  • Microsoft Internet Information Services 10.0

It is strongly recommended that you use HTTPS with Password Manager. For more information, see Administrator Guide.

Web Browser

Microsoft Internet Explorer 11

Microsoft Edge

Mozilla Firefox 10 or later

Apple Safari 5

Google Chrome 15 or later

Microsoft .NET Framework

Microsoft .NET Framework 4.6.1

Microsoft .NET Framework 4.7 (This is not included with Password Manager distribution package.)

NOTE: You must install .NET Framework before you install Password Manager.

Visual C++ Runtime Libraries

Visual C++ Runtime Libraries 2015

Visual C++ Runtime Libraries x86 and x64 are included with the Password Manager distribution package. You must install Visual C++ Runtime Libraries 2015 before you install Password Manager.

Acrobat Reader

Acrobat Reader 11.0

Acrobat Reader 11.0.07 is included with the Password Manager distribution package.

Minimum screen resolution

1280*1024 pixels

Password Manager supports Windows 2008 R2 and later versions in domain and forest functional levels, including domains operating in a mixed mode. Note that Password Manager installation is not supported on Windows 2008 and earlier versions.

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