Password Manager 5.8.2 - Administrator Guide (AD LDS edition)

About Password Manager Getting Started Upgrading Password Manager to 5.8.1 Password Manager Architecture Management Policies
Checklist: Configuring Password Manager Understanding Management Policies Configuring Access to the Administration Site Configuring Access to the Self-Service Site Configuring Access to the Helpdesk Site Configuring Questions and Answers Policy Workflow Overview Custom Workflows Custom Activities Self-Service Workflows Helpdesk Workflows User Enforcement Rules
General Settings Password Policies One Identity Hybrid Subscription One Identity Starling Reporting Appendix A: Accounts Used in Password Manager for AD LDS Appendix B: Open Communication Ports for Password Manager for AD LDS Appendix C: Customization Options Overview Glossary

Authenticate with Defender

Authenticate with Defender

You can use this activity to configure Password Manager to use Defender to authenticate users.

Defender is a two-factor authentication solution that authenticates users without forcing them to remember another new password. Defender uses one-time passwords (OTP) generated by special hardware or software tokens. Even if an attacker captures the password, there will be no security violation, since the password is valid only for one-time-use and can never be re-used.

You can use the Defender authentication to authenticate users before allowing them to reset or change their passwords, to unlock accounts, or manage Questions and Answers profiles.

Before configuring the settings in this activity, install and configure Defender as described in the Defender documentation.

IMPORTANT: To make Password Manager use the Defender authentication, you must install the Defender Client SDK on the server on which Password Manager Service is installed.

This activity has the following settings:

  • Defender Server. Specify the IP address of the computer running the Defender Server.
  • Port number. Type the port number that the Defender Access Node uses to establish a connection with the Defender Server.
  • Server timeout. Specify Defender Server time-out (in minutes).
  • Defender shared secret. Provide the secret that the Defender Access Node will share when it attempts to establish a connection with the Defender Server.

Authenticate with Starling Two-Factor Authentication

Authenticate with Starling Two-Factor Authentication

Use this activity to configure Password Manager to use Starling Two-Factor Authentication to authenticate users.

You can use Starling Two-Factor Authentication to authenticate users before allowing them to reset or change their passwords, to unlock accounts, or manage Questions and Answers profiles.

Before using Starling Two-Factor Authentication for authentication, users have to configure it on Starling Two-Factor in General Settings tab on the home page of the Administration site. For more information, see One Identity Starling.

For authentication, you have to enter the Starling Two-Factor Authentication OTP that you have received through SMS, phone call or from the Starling 2FA app, or accept the notification received in your phone. To use Starling 2FA app for push notification or to generate OTP, you must install Starling 2FA app on your device and register your phone number.

This activity requires authentication using one of the following options:

  • OTP generated on Starling 2FA app. Open the Starling 2FA app, click the token and copy the OTP. Enter the OTP in the Starling-Two factor token response field,
  • SMS. Click SMS. Enter the OTP received through SMS in the Starling-Two factor token response field.
  • Phone call. Click Phone Call. Enter the OTP received through phone call in the Starling-Two factor token response field.
  • Push notification. Click Push Notification. Accept the notification received in your phone.

Authenticate with RADIUS Two-Factor Authentication

Authenticate with RADIUS Two-Factor Authentication

Use this activity to configure Password Manager to use a RADIUS server for two-factor authentication.

It uses one-time passwords (OTP) generated by hardware or software tokens for authentication.

You can use RADIUS Two-Factor Authentication to authenticate users before allowing them to reset or change their passwords, to unlock accounts, or manage Questions and Answers profiles.

Before using RADIUS Two-Factor Authentication for authentication, users have to configure it in General Settings tab on the home page of the Administration site. For more information, see RADIUS Two-Factor Authentication .

Authenticate via Phone

Authenticate via Phone

Use this activity to include phone-based authentication in a self-service workflow. If your license includes phone-based authentication service, you will be able to configure and use this activity.

If your Password Manager license does not include phone-based authentication service and you want to use this service, please access the Support Portal at https://support.oneidentity.com/.

Before enabling phone-based authentication, make sure that users’ phone numbers stored in AD LDS are in a correct format. The phone number must meet the following requirements:

  • The number starts with either 00 or + followed by a country code and subscriber’s number. For example, +1 555-789-1314 or 00 1 5554567890.
  • The number can have extensions. For example, the number +1 555 123-45-67 ext 890.
  • Digits within the number can be separated by a space, hyphen, comma, period, plus and minus signs, slash (/), backward slash (\), asterisk (*), hash (#), and a tab character.
  • The number can contain the following brackets: parentheses (), curly braces {}, square brackets [], and angle brackets <>. Only one set of brackets is allowed within the number. The opening bracket must be in the first half of the number. For example, the number +15551234(567) will be considered invalid.

The USA numbers may not start with 00 or + sign, if they comply with all other requirements and contain 11 digits. For example, the number 1-555-123-3245 will be considered valid.

This activity has the following settings:

  • Authentication method. You can specify whether you want users to receive a call or an SMS with a one-time PIN code by selecting the corresponding option. You can also allow users to choose the authentication method on the Self-Service site by selecting the Allow users to choose between an automated voice call and SMS option.
  • SMS template. Enter the text message that will contain a one-time PIN code and will be sent to users during phone-based authentication.
  • telephoneNumber, homePhone, mobile and other attributes. Select one or several attributes of a user account from which telephone numbers will be used during phone-based authentication. You can also specify other attributes.

You can test the configured settings by clicking the Test settings button and entering the phone number to which a one-time PIN code will be sent.

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