Password Manager 5.8.2 - Release Notes

Resolved Issues

Resolved issues

The following is a list of issues addressed in this release.

 

Table 2:

 

Resolved issue

Issue ID

Security Issue – improvements and remediation 663568
Security Issue – improvements and remediation 762917
Security Issue – improvements and remediation 762918
Security Issue – improvements and remediation 762920
Security Issue – improvements and remediation 762921
Security Issue – improvements and remediation 762931
Security Issue – improvements and remediation 762932
Security Issue – improvements and remediation 768579
Inaccessible PMAdmin site of PM 5.8.0, if local Administrator is used as PMService account. 776994
Inaccessible PMAdmin site after upgrading to Password Manager 5.8.0 because of items absent in groups. 776930
Incorrect layout of PMUser site in Chrome when max-device-width is around 1024px. 773133
All dictionary operations must go through PMService. 767867
Password expiration notifications are not being sent by scheduled task. 778973
Password length indicator turns green after 7 characters, when 10 character is min pwd length. 775773
Offline Password Reset - Identification dialog - Spanish text does not fit its textbox area. 776608
Dictionary rule indicator on PMUser site displays incorrect results when user quickly types dictionary word. 777958
Performance issue in Password Manager 783464
Duplicate entries in search results when parent and child domain are added in user scope 784086
The character length of the answers in the Q&A profile do not adhere to the minimum character rule. 786226
Password Manager replication task throws a NullReference exception. 782810
After an upgrade to Password Manager 5.8.0, searching for an user requires a long time and timeout exception is displayed. 787723
User authentication on Password Manager Administrator, helpdesk, or user site is not functional. 787958
Setting an answer to a question is allowed even when the Q&A policy is configured to disallow this operation. 748048
Same answer can be provided to different questions in the Q&A profile. 750086
User can be searched using any AD attribute in helpdesk site 786240
Using Password Manager when connected to the internet, Google fonts are downloaded and used in the application. 758639
Integrating help desk with Active Roles does not work as expected 760804
Password reset operation is applied to all Quick Connect systems though specific systems are selected from the user interface. 772977
Unable to setup SQL/SSRS connection after installing SOL257656 790606

Password Manager service crashes intermittently

783977

Unable to change the password with script or html tags such as <>

90415

User Status Statistics scheduled task throws SQLException with message "Incorrect syntax near ' '".

93268

Reset or Change password workflow throws exception "The server is not operational".

85546

Addressed translation issues in French files.

97907

My Notifications workflow contains Register and Manage My Profile workflow text.

99647

UK country code added in the phone number section during user registration.

99489

Known Issues

Known issues

The following is a list of issues, including those attributed to third-party products, known to exist at the time of release.

 

Table 3:

 

Known issue

Issue ID

Users may fail to log in on the Self-Service site using their user principal names (UPNs).

Workaround: Remove the corresponding managed domain from user scopes of configured Management Policies and add it again.

203516

On the Self-Service site, users may fail to authenticate themselves with passwords, if passwords contain only blank characters.

Workaround: Users must change passwords so that passwords do not contain only blank characters.

217751

If you add a domain group to a user scope on the Administration site and then rename the group using standard Active Directory management tools (for instance, the “Active Directory Users and Groups” console), Password Manager may not rename the group on the User Scope page of the Administration site.

Workaround: Remove the group from the user scope and add it again.

220304

If a user belongs to user scopes of two Management Policies, the user may receive two email notifications instead of one when enforcement rules and reminders are applied.

Workaround: Either remove the user from the user scope of one Management Policy or from user scopes of enforcement rules and reminders belonging to a single Management Policy.

220778

If a domain management account is disabled or its password is changed, Password Manager continues to access managed domains and no errors occur.

221124

After importing the configuration to a Password Manager instance, there may be no notification on the Administration site that the account used to connect to the domain is invalid if the Password Manager Service account is used for connection.

Do either of the following to work around this issue:

  • After importing the configuration to a Password Manager instance residing in a different domain or installed on a standalone server, verify each domain connection and accounts used to access domains.
  • Do not use the “Password Manager Service account” setting for connecting to managed domains if Password Manager instances are installed in different domains or on standalone servers.

259528

Search for users may fail on the Self-Service and Helpdesk sites and a list of domain controllers for a managed domain may fail to be displayed on the Administration site, when a new domain controller is being promoted in the environment.

Workaround: Stop all Password Manager application pools in the IIS and start them after the domain controller has been promoted and corresponding changes have been replicated.

315876

When two Management Policies have mutually exclusive user scopes, search for users on the Self-Service or Helpdesk site may fail.

Workaround: Do not create Management Policies with mutually exclusive user scopes, i.e. do not add the same groups to the scope of users allowed to access the Self-Service site in one Management Policy and to the scope of users denied access to the Self-Service site in the other Management Policy.

324517

Search for users may fail on the Self-Service and Helpdesk sites and a list of domain controllers for a managed domain may fail to be displayed on the Administration site, when a new domain controller is being promoted in the environment.

Workaround: Stop all Password Manager application pools in the IIS and start them after the domain controller has been promoted and corresponding changes have been replicated.

335554

When installing Password Manager on a computer running Windows Server 2012 or Windows Server 2012 R2, installation may fail with the following error logged if the installation log is enabled: Error 0x80090016: Failed to Commit IIS Config Changes

Workaround: To resolve this issue, follow instructions in Microsoft’s article at http://support.microsoft.com/kb/977754.

350492

When several domains sharing the same UPN suffix are added to the user scope, Password Manager may fail to find users on the Self-Service site when search for users belonging to a domain other than the first one is performed by a user principal name.

To work around this issue, perform the following steps on the “Search and Logon Options” page of the Administration site:

  1. Select the “Users must enter the following user account attribute for identification” option.
  2. Enter the userPrincipalName value in the text box below that option.
  3. Click Save.

353295

Information on how to clean up the Password Manager database is missing from the Password Manager Administrator Guide.

437796

Firefox may stop responding when you try to configure a UI-control in a custom activity.

Workaround: Use a different browser, such as Chrome.

468748

After upgrade, the Password Manager service may not start as expected.

Workaround: Use the Services console (Services.msc) to start the Password Manager service: Right-click that service in the console, and then click Start.

468736

After upgrade, you may view old QPM* application(s) in the IIS Manager console.

Workaround: You may safely delete the old QPM* application(s) in the IIS Manager console.

468735

Form authentication fails for admin site if the domain name is not specified.

Workaround: Provide the Domain name or Username to log into the Admin site.

98052

System Requirements

System requirements

This section provides system requirements for installing and running Password Manager and its components.

Password Manager Service and Administration Site requirements

Password Manager Service and Administration Site requirements

Before installing Password Manager, ensure your system meets the following minimum hardware and software requirements:

 

Table 4:

 

Requirement

Details

Platform

1.6 GHz or higher Intel Pentium-compatible CPU

Memory

At least 1.5 GB RAM

Hard Disk Space

2.7 GB of free disk space

NOTE: If .Net Framework is already installed, then installation may take less space.

Operating System

Password Manager can be run on any of the following operating systems:

  • Microsoft Windows Server 2008 R2
  • Microsoft Windows Server 2012
  • Microsoft Windows Server 2012 R2
  • Microsoft Windows Server 2016

NOTE: Password Manager is not supported on Windows Server Core mode setup.

Internet Information Services

On the Web server, Password Manager requires any of the following IIS versions:

  • Microsoft Internet Information Services 7.0
  • Microsoft Internet Information Services 7.5
  • Microsoft Internet Information Services 8.0
  • Microsoft Internet Information Services 10.0

To ensure best practice security, Password Manager should be configured to use HTTPS. For more information, see Administrator Guide.

Web Browser

Microsoft Internet Explorer 11

Microsoft Edge

Mozilla Firefox 10 or later

Apple Safari 5

Google Chrome 15 or later

Microsoft .NET Framework

Microsoft .NET Framework 4.6.1

Microsoft .NET Framework 4.7

Microsoft .NET Framework 4.7.1

(This is not included with Password Manager distribution package.)

NOTE: You must install .NET Framework before you install Password Manager.

Visual C++ Runtime Libraries

Visual C++ Runtime Libraries 2015

Visual C++ Runtime Libraries x86 and x64 are included with the Password Manager distribution package. You must install Visual C++ Runtime Libraries 2015 before you install Password Manager.

Acrobat Reader

Acrobat Reader DC

Acrobat Reader DC 2018.011.20038 is included with the Password Manager distribution package.

Minimum screen resolution

1280*1024 pixels

Password Manager supports Windows 2008 R2 and later versions in domain and forest functional levels, including domains operating in a mixed mode. Note that Password Manager installation is not supported on Windows 2008 and earlier versions.

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