By configuring the Legacy Self-Service or the Password Manager Self-Service workflows, you can specify what tasks will be available for users on the Legacy Self-Service site and on the Password Manager Self-Service site, and configure options for each available task. Preconfigured Self-Service workflows are available out of the box. You can always customize the workflow, add activities to or remove them from the workflow.
The following are the available Legacy Self-Service and Password Manager Self-Service workflows:
All available workflows are preconfigured and ready to use.
The Self-Service workflows provide the ability to combine different authentication options in a single workflow. For example, you can configure the authentication activities so that all secret questions are displayed on a single page, or only one secret question is displayed at a time. You can combine different authentication options such as authentication with Questions and Answers profile, Defender, and phone authentication in a single workflow.
Select registration mode allows the administrator to configure which registration methods are allowed for registration to the users. The Following are the three methods available for the users to register:
|NOTE: When the administrator select registration method(s), only the respective authentication methods are visible to the administrator in Authentication methods.|
Select one of the radio buttons to set the method as mandatory registration method. The administrator can set a method mandatory from Select the registration method that must be set as the mandatory registration method for users in the User site. When the administrator selects a method as mandatory, it is compulsory for users for registration in the User site. To set as mandatory registration method for the users in the Password Manager User site, select one of the following options:
You can configure the options to add, remove, or modify the country code drop-down menu.
To modify the view of the drop-down menu to display the country name or the country code, navigate to the location where Password Manager is installed. Open the QPM.Service.Host.exe.config file. Add the required details in the <CountryConfig ShowWith="Attribute"> tag, where <"Attribute"> can be CountryName or CountryCode.
To add a new country code, provide the required details in the <add CountryName="<required country name>" CountryCode="<required country code>" ISDCode="<required ISD code>">.
NOTE: In case of an upgrade from 5.8.2 to 5.9.x, if the user is registered with Personal Contact Method(Mobile) in 5.8.2, then the user will be prompted to re-enter the country code as well as the mobile number, the very first-time(post-upgrade to 5.9.x) while trying to update the profile through the Manage My Profile workflow.