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When you search for a user from an external network and the Allow user search from external network check box is un-checked, the application would still display the self-service tasks for certain users based on the below mentioned criteria:
Let us consider the below mentioned users in the user scope. Search behavior and result are as given in the table.
|S.No||Search String||Dashboard Status||Search Results||Comments|
|1||XYZ||“No accounts matching your search criteria have been found. Check the information you entered and try again.” even though search string is part of XYZEFG.|
|2||XYZEFG||Takes user to dashboard of XYZEFG.|
|3||ABCE||“No accounts matching your search criteria have been found. Check the information you entered and try again” Since there are multiple users matching the search string.|
|4||ABCEFG_1||Only ABCEFG_1 is listed even though search string is part of ABCEFG_11.|
|5||ABCEFG_3||Takes us to dashboard of ABCEFG_3|
Dashboard Status - It indicates whether the user is able to view the respective workflow tasks in the Self-service site.
Search Results - It indicates the possible search results obtained after the search criteria.
- It Indicates that the workflow page appears for the user.
- It indicates that the workflow page does not appear for the user.
By configuring the security options you can specify whether CAPTCHA or reCAPTCHA V2 should be displayed on the Find Your Account page to prevent bot attacks.
reCAPTCHA is a free CAPTCHA service provided by Google.
To start using reCAPTCHA you need to sign up and get reCAPTCHA keys on the following Web site: http://www.google.com/recaptcha.
When getting the keys, provide the DNS name of the domain where Password Manager Self-Service sites are installed. If the Self-Service sites are installed in different domains, provide all the domains to get site key and secret key.
To learn more about using and configuring reCAPTCHA, go to http://www.google.com/recaptcha/learnmore.
To configure security options
You can export and import the configuration settings of Password Manager instance. You can export the configuration to a configuration file to back up the instance or create replicas of the existing instance. You can import the configuration to join the current Password Manager instance to an existing realm.
By exporting configuration settings to a configuration file, you can back up the current instance or use the configuration file to create a Password Manager realm.
A realm is a group of Password Manager instances using common configuration settings, including but not limited to Management Policies, general settings, password policies, etc.
If you want to create a realm, you need to export the configuration settings from a Password Manager instance and create a replica of this instance by importing the configuration settings. To learn more about creating Password Manager realms, see Installing multiple instances of Password Manager.
To export configuration settings
IMPORTANT: Remember and store the password that is generated while exporting the configuration file. You must enter this password when importing the configuration file for a new instance when, you want to join to a realm or restoring the configuration. Losing this password requires re-installation of the application.
Export the configuration settings and save in a secure location. Use these settings to create secondary instances of Password Manager, and to recover data in the event of server disaster, or serious data loss.