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Safeguard Authentication Services 4.1.3 - ActiveRoles Integration Pack Release Notes

Contacting One Identity Support

Contacting One Identity Support

One Identity Support is available to customers who have a trial version of a One Identity product or who have purchased a One Identity product and have a valid maintenance contract. One Identity Support provides unlimited 24x7 access to SupportLink, our self-service portal.

Information Sources Contact Points
Quest Support


Quest SupportLink gives you access to these tools and resources:

  • Product Information

    Most recent product solutions, downloads, documentation, notifications and product lifecycle table.

  • Product Downloads

    Download the latest One Identity product releases and patches.

  • Product Documentation

    Download One Identity product documentation, such as installation, administrator, user guides and release notes.

  • Search KnowledgeBase

    Search our extensive repository for answers to One Identity-product related issues or questions.

  • Case Management

    Create new support cases and manage existing cases.



Public Forum

The Community site is a place to find answers and advice, join a discussion forum, or get the latest documentation and release information: Inside Vintela.

Global Support Guide

View the Global Support Guide for a detailed explanation of support programs, online services, contact information, policies and procedures. The guide is available at COMPANY.SUPPORT.WEB.XREF.

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